Caroline R Atlassian Team

Hi, @patrickmsieber, welcome to the community! As we will need to know the public ssh key to further investigate this case, I have created an internal ticket for you using the email of your community account, so you don't have to share this information here. You should have received an email with a link to the support…

Hi, @tv- cm, welcome to the community! Currently, we don’t have automatic branch merging in Bitbucket Cloud. There is a feature for auto-merging when builds pass, which is useful if you have merge checks (for at least X successful builds) as a requirement for merging PRs. In order to use this feature, you'll need to enable…

Hi, @Asif Alamgir, thank you for reaching out to Atlassian Community. Could you please tell me the last 3 letters of the name of this workspace and repository, so I can identify it? We can either run a GC to remove dangling commits to try to reduce its size, or we can temporarily increase the repo size to allow you to push…

Hi, @asadullah797, thank you for reaching out to Atlassian Community. Could you please tell me the last 3 letters of the name of this workspace and repository, so I can identify it? We can either run a GC to remove dangling commits to try to reduce its size, or we can temporarily increase the repo size to allow you to push…

Hi, Raphael, welcome to the community! As we will need to know the public ssh key to further investigate this case, I have created an internal ticket for you using the email of your community account, so you don't have to share this information here. You should have received an email with a link to the support ticket. Just…

Hi, @frantisek_lorenc, welcome to the community! I've analyzed your build setup and noticed that you are currently allocating 6 GB for your docker service, which means you only have 2 GB for your build container. This seems to be the reason why your build is intermittently failing due to memory issues (depending on changes…

Hi, @camurali, thank you for reaching out to Atlassian Community. As we will need to know the public ssh key to further investigate this case, I have created an internal ticket for you using the email of your community account, so you don't have to share this information here. You should have received an email with a link…

Hi, Miloš, welcome to the community! As we will need to know the public ssh key to further investigate this case, I have created an internal ticket for you using the email of your community account, so you don't have to share this information here. You should have received an email with a link to the support ticket. Just…

Hi, Tamara, welcome to the community! As you can check in this article, Deprecating Trello in Bitbucket, after much consideration, we've decided to deprecate the Trello feature in Bitbucket due to low usage and high maintenance costs. This will enable us to focus on improving and building the most important features for…

Hi, Maximilian! Thanks for getting back to us. In this case, we can try to delete this repo for you (with the approval of the admin of this content), so I have created an internal ticket for you using the email of your community account. You should have received an email with a link to the support ticket. Just in case you…

Hi, @Jeff Mylrea, thank you for reaching out to Atlassian Community. Currently, branch permissions in the project level are just available in the Bitbucket Server/Data center, as you can see in this doc: * https://confluence.atlassian.com/bitbucketserver/using-branch-permissions-776639807.html When using Bitbucket cloud,…

Hi, @paulo, welcome to the community! I would like to ask if you could please create a new question for your issue, providing details about your problem. We generally encourage users to create a new question for their issue instead of posting on someone else's question, because 1) the root cause and resolution may be…

Hi, @oguzhan, thank you for reaching out to Atlassian Community. As we'll need to analyze your YAML file, I have created an internal ticket for you using the email of your community account, so you don't have to share this information here. You should have received an email with a link to the support ticket. Just in case…

Hi, Kirby, thanks for your confirmation! 

Hi, @Shan, welcome to the community! By your description, it seems that the issue you are facing is related to the recent changes with the removal of support for Atlassian account password for operations GIT over HTTPS and API requests. This was announced in our Blog post Deprecating Atlassian account password for…

Hi, Oleg. I ran a GC against this repository, however, the size didn't change, so it seems like the large files are still part of the remote repository. As you confirmed you have removed them from your local repo, could you please run a git push --force? Also, can you please run the following command locally and share its…

Hi, @[deleted], Could you please confirm if this is about the Squash commit message or the PR description? Since we haven’t been able to reproduce this behavior, we have two options: * You can reproduce this in a test public repo under your workspace, so we can see it (but without deleting the source branch when you merge,…

Hi, Rowan! I'm glad to know it worked! :) 

Hi, Aman, thank you for reaching out to Atlassian Community. I tested this on my side and was able to create a project using the following API: * https://developer.atlassian.com/cloud/bitbucket/rest/api-group-projects/#api-workspaces-workspace-projects-post Here is an example that you can follow, you just need to inform…

Hi, Rowan. I can see that, besides the 2sv in your Bitbucket account, you have the MFA in your Atlassian account enabled. So this message you are seeing is probably related to the Atlassian account, not the Bitbucket. In order to disable this, you can follow the steps described in this doc, under the section Disable…

Hi, @Rowan Foster, welcome to the community! I've sent you a new 2SV recovery email, could you please confirm if the link works now? Kind regards, Caroline 

Hi, Alex, welcome to the community! As we’ll need to know the public SSH key to further investigate this case, I have created an internal ticket for you using the email of your community account, so you don't have to share this information here. You should have received an email with a link to the support ticket. Just in…

Awesome, @asperry, thanks for your confirmation! Just to let you know, we have a feature request to allow users to mark repositories for git GC, as you can check here: * https://jira.atlassian.com/browse/BCLOUD-11593 Please consider adding yourself as a watcher to receive the updates as we make progress with this. If you…

Hi, Rich. Enabling SSO affects the way you log in to an Atlassian and Bitbucket account, but it does not change the administrators of the workspace. So could you please confirm what you mean by ‘hidden’? Which URL were you accessing when the workspace seemed hidden? Kind regards, Caroline 

Hi, Maximilian Thanks for the additional information. I checked this repository and don't see any problem with it. The 500 response usually comes with a Sentry ID code, this code may give us some indication of what is causing this issue. In this case, could you please follow the next steps to find the Sentry ID, so I can…

Hi, @asperry, Thanks for sharing their names. I have run a GC on both repos and removed the existing dangling commits. Could you please confirm if this is the expected size? Kind regards, Caroline 

Hi, Kirby, thank you for reaching out to Atlassian Community. I checked our logs and confirmed that your email had a block on the server that prevented emails from being sent to you. So I removed your email from this suppression list. Could you please confirm if you receive the notifications now? Kind regards, Caroline

Hi, @MarcGuay welcome to the community! As we’ll need to know the username of this account to further investigate this case, I have created an internal ticket for you using the email of your community account, so you don't have to share this information here. You should have received an email with a link to the support…

Hi, @patelpreksha, welcome to the community! As we’ll need to know the public SSH key to further investigate this case, I have created an internal ticket for you using the email of your community account, so you don't have to share this information here. You should have received an email with a link to the support ticket.…

Hi, Ruchi, thanks for your confirmation! I'm glad to help you. Kind regards, Caroline