Caroline R Atlassian Team

Hi, @Loïc MERCIER, welcome to the community! I checked our logs and confirmed that your email had a block on the server that prevented emails from being sent to you. So I removed your email from this suppression list. Could you please confirm if you receive the notifications now? Kind regards, Caroline

Hi, @Bitwise DEVS, thank you for reaching out to Atlassian Community. Based on your description, this behavior seems to be related to your setup on git config. Just to give you some context around this, credentials and commit authors are two separate concepts and are unrelated to each other. When a push is made to…

Hi, @Luis Rodríguez, welcome to the community! This limit is set to prevent abuse, requiring us to validate if it's an actual person with a real need for that. I went ahead and exempted your workspace, so you should be able to create more than 300 repositories now. Please let me know how it goes and feel free to share any…

Hi, @AP, thank you for reaching out to Atlassian Community. This limit is set to prevent abuse, requiring us to validate if it's an actual person with a real need for that. I went ahead and exempted your workspace, so you should be able to create more than 300 repositories now. Please let me know how it goes and feel free…

Hi, @Dominik Arnoldi. Indeed, we had a bug with the environment variable BITBUCKET_CLONE_DIR, as you can see here: * https://jira.atlassian.com/browse/BCLOUD-21612 But our dev team has implemented a fix for this issue yesterday. Could you please update your runner to the latest version (v1.280)? Kind regards, Caroline 

Hi, @MentorW, welcome to the community! I checked our logs and confirmed that your email had a block on the server that prevented emails from being sent to you. So I removed your email from this suppression list. Could you please confirm if you receive the notifications now? Kind regards, Caroline

Hi, @ltl, welcome to the community! I see your repository is now showing 2.5 GB, so I understand everything is fine now. The last GC was run 15 hours ago and removed all the dangling files that increased the repo size. Please feel free to share any additional questions or concerns regarding this case. Kind regards, Caroline

Hi, @umitmert, welcome to the community! I checked our logs and confirmed that this email had a block on the server that prevented emails from being sent to them, so I removed this email from this suppression list. Could you please ask them to try again and confirm if they receive the email now? Kind regards, Caroline

Hi, @bob, thank you for reaching out to Atlassian Community. I'm afraid that it's not possible at the moment to restrict who can decline a pull request. However, we have a feature request to implement this in the Bitbucket cloud as you can see here: * https://jira.atlassian.com/browse/BCLOUD-19890 I would suggest that you…

Hi, @Hogwild, welcome to the community! I understand that when you log in to Bitbucket (while accessing the issue tracker page you linked here), you get redirected to the Bitbucket Overview page after logging in, instead of to the page you were previously viewing, is that correct? If that's the case, you can just access…

Hi, @Zohar Amir, thank you for reaching out to Atlassian Community. Currently, this is not possible yet, but we already have a feature request to improve the view of comments in a Pull Request: * https://jira.atlassian.com/browse/BCLOUD-16645 I would suggest that you add your vote there (by selecting the Vote for this…

Hi, @Dinabandhu Das, welcome to the community! I confirmed there was no blocker on your address that could be causing a problem to receive our emails. As I see you were able to create a Bitbucket Cloud account with the email you used to create this question, I believe everything is working as expected, is that correct?…

Hi, @Влас Васильков, welcome to the community! I checked our logs and confirmed that your email had a block on the server that prevented emails from being sent to you. So I removed your email from this suppression list. Could you please try again and confirm if you receive the email now? Kind regards, Caroline

Hi, @fpl619, thank you for reaching out to Atlassian Community. This seems to be an intermittent issue. Our development team is already working on a permanent solution for the problem. We will update you once the root cause has been identified and the issue is permanently fixed. Kind regards, Caroline

Hi, @Kento Kawakami! I'm glad to know you were able to find the problem in this PR and solve it. Thanks for sharing the resolution here, so other customers can also find this in case they face a similar issue. Kind regards, Caroline 

Hi, @Revan Hernandy, Could you please clarify which type of variables you are using in this YAML file? Does it get the values for secured Pipelines variables defined on a repository or workspace level, deployment variables, or some variables on your server? If these variables are set in Repository settings > Repository…

Hi, Eric! Thanks for your feedback, I'm glad to know that! The issue is resolved and the fix is already deployed into the Production. We are still monitoring the issue and will provide further updates next week. Kind regards, Caroline 

Hi, @c, welcome to the community! In order to transfer a repository to someone, the user needs to inform the Workspace ID of the user to whom they want to transfer the repository, so you must have a Bitbucket account to receive any repository transfer. Checking the Bitbucket account linked to the email you used to create…

Hi, Gabriel. I saw that you created a ticket with our support related to the same question, so to avoid any possible misunderstandings or miscommunication that may arise from discussing the same matter on two different platforms, let’s focus on the ticket instead. Once the ticket is resolved, feel free to share the…

Hi, @Mirko Tebaldi, thank you for reaching out to Atlassian Community. Since you mentioned the dev was able to clone this repo, I understand that they have access to both repositories, is that correct? If that's the case, could you please confirm what URL they have for the second repo in composer configuration (is it HTTPS…

Hi, @Prachi Jain Chaudhary, thank you for reaching out to Atlassian Community. I checked the repositories that your Bitbucket Cloud account has access to and couldn’t find any repo showing 4 GB, could you please confirm if after you reset this branch, the repository size decreased? If you need to remove files from the…

Hi, @Ray Depew, thank you for reaching out to Atlassian Community! I checked the email you informed and confirmed it had a block on the server that prevented emails from being sent to them, so I removed this email from the suppression list. Just to give you some context around this issue, it can occur when the system tries…

Hi, @Sarvagya Dixit. This second email had a block on the server that prevented emails from being sent to them, so I removed this address from the suppression list. Could you please test it now and confirm if you receive the emails? Kind regards, Caroline

Hi, @zachegwood. I ran another GC against your repository, however, the size remains the same. In this case, I have created an internal ticket for you using the email of your community account, so we can further investigate what is causing this increase in size in this repository. You should have received an email with a…

Hi, @Benjamin Adcock, thank you for reaching out to Atlassian Community. Currently, it’s possible to set a group to be added by default to new repositories in a workspace. In this case, you can add all the users who need access to these repositories to groups and assign this default permission to this group. You can add…

Hi, @Kento Kawakami! Welcome to the community! The “Something went wrong" message usually comes with a 5xx response that shows a Sentry ID code. This code may give us some indication of what is causing this issue. In this case, could you please follow the next steps to find the Sentry ID, so I can further investigate this…

Hi, @Kasper! Welcome to the community! Currently, Jira issues tab only renders issues from Jira Cloud instance and not Server. We already have a feature request to render issues from Jira Software Server as well: * https://jira.atlassian.com/browse/BCLOUD-20235 I would suggest that you add your vote there (by selecting…

Hi, Jose! Thank you for reaching out to Atlassian Community. In order to reset your 2sv, you can follow this process: * when you are trying to log in and the system asks you to inform your code, you are going to see a window like this: * Select the "Forgot code?" option and you are going to be redirected to another page; *…

Hi, Michał! I'm glad to help! Please don't hesitate to create new questions in our community if needed. Have a nice day too! Kind regards, Caroline 

Hi, @Michał Łątkowski! Welcome to the community! In order to find the UUI of a member of your workspace, you can run the following API call: $ curl -X GET -u <username>:<AppPassword> "https://api.bitbucket.org/2.0/workspaces/<workspace>/members?fields=values.user.display_name,values.user.uuid" You can also replace the UUID…