Caroline R Atlassian Team

Hi, @Ferdi Hellemons, I saw that you created a ticket with our support related to the same question and they have already answered you through this ticket, so to avoid any possible misunderstandings or miscommunication that may arise from discussing the same matter on two different platforms, let’s focus on the ticket…

Hi, Mike! Thanks for your confirmation, I'm glad to know you were able to access your repo. Kind regards, Caroline 

Hi, @matthew.siesco, I saw that you created a ticket with our support related to the same question and they have already helped you through this ticket, so to avoid any possible misunderstandings or miscommunication that may arise from discussing the same matter on two different platforms, let’s focus on the ticket…

Hi, @Developer Mike! Welcome to the community! I tested opening your repository ({workspaceID}.bitbucket.io) and was able to access it. In this case, could you please confirm: * What is the browser you are using to access this? Is this updated? * Could you please test opening it in an incognito window using Chrome? Looking…

Hi, Chandra! Thanks for your confirmation, I'm glad to know they received the invitation. Kind regards, Caroline

Hi, @chandra mohanty! Welcome to the community! I checked the pending invitations sent in the workspace you have access to and confirmed that one of the users who hasn’t accepted the invitation yet had a block on the server that prevented emails from being sent to them, so I removed this email from the suppression list.…

Hi, @Asipu Pawankumar! Thank you for reaching out to Atlassian Community! Unfortunately, this is not possible to do via API, you would need to do this with a Git command. Kind regards, Caroline

Hi, Maksim! Thanks for the additional information. We have the following guide on how to deploy to Firebase, which includes step by step instructions on how to use a pipe and a Firebase token to push: * https://support.atlassian.com/bitbucket-cloud/docs/deploy-to-firebase/ If you prefer to stick to your approach and your…

Hi, Ramesh! Thanks for getting back to us and providing the additional information. I have checked your workspace and confirmed you haven’t reached the LFS limit. In any case, I have resynced your plan to update the information in the background. Could you please test to push this again? If the issue persists, could you…

Hi, @Prashantanu Singh Rathore (Temp), I saw that you created a ticket with our support related to the same question, so to avoid any possible misunderstandings or miscommunication that may arise from discussing the same matter on two different platforms, let’s focus on the ticket instead. Once the ticket is resolved, feel…

You're welcome, @michele_sacchetti! 

Hi, @michele_sacchetti! Welcome to the community! We do have support engineers from Atlassian working here, so feel free to create questions that need our help. This limit is set to prevent abuse, requiring us to validate if it's an actual person with a real need for that. I went ahead and exempted your workspace, so you…

Hi, @dat_billyfi! Thank you for reaching out to Atlassian Community! I checked the code you received and confirmed it means “RequestTimeoutError". So, in order to further investigate this issue, we would need to review this workspace. I saw that you created a ticket with our support related to the same question, so to…

Hi, @Aviad, Thanks for getting back to us and confirming it worked in Edge. About adding Brave to our supported browsers, we already have a feature request for that: * https://jira.atlassian.com/browse/BCLOUD-17648 I would suggest that you add your vote there (by selecting the Vote for this issue link) as the number of…

Hi, @Aviad! Welcome to the community! May I ask the browser you're using? Could you please try to open it using Chrome, for example, and click the Jira issue link to see if you are able to open it? Just to let you know, currently, we support the latest versions of Chrome, Firefox, Safari, and Microsoft Edge. If you are…

Hi, @Ragupathi! I found the ticket you opened with our billing and licensing team and confirmed they have answered you, could you please confirm that you received their response? Please let me know if you have any questions. Kind regards, Caroline

Hi, @maksim kolin! Welcome to the community! By the error message you shared with us, I believe you were trying to use HTTPS to connect with your repository, is that correct? If that’s the case, we announced in June that we are phasing out the use of user login passwords for REST APIs and git over HTTPS. We recently…

Hi, @Jason Harrison! Thank you for reaching out to Atlassian Community! Indeed, this version doesn't have the ability to do "docker push --all-tags". In this case, you can upgrade the client version of docker yourself by either using an appropriate image or by downloading and installing the newer version as a build step.…

Hi, @Ondot_Build! Thank you for reaching out to Atlassian Community! Checking the repositories you have access to, I don't see any repository larger than 2 GB. Could you please confirm if you were able to push these changes to your remote repository? In case you haven’t done this yet, you can run a git push --force to…

Hi, Patrick! Thanks for your confirmation, I'm glad to know it worked :) Kind regards, Caroline 

Hi, @Brian Soe! Thank you for reaching out to Atlassian Community! If you want to see memory for the build container, you can add the following commands at the beginning of the script of the step that you would like to check: - while true; do ps -aux && sleep 10; done &- while true; do echo "Memory usage in megabytes:" &&…

Hi, @Russell Fulton! Welcome to the community! Before we start, I’d like to confirm that I've understood properly what is happening on your side. Feel free to correct me in case I have misunderstood something here. Apparently, you are not able to access your repositories in Bitbucket Cloud when using HTTPS. Is that…

Hi, @nbinnajib! Sorry to hear you are facing this issue. I would like to ask if you could please create a new question for your problem. We generally encourage users to create a new question for their issue instead of posting on someone else's question, because 1) the root cause and resolution may be different for each…

Hi, @Fernando Ducloux! Thank you for reaching out to Atlassian Community! Currently, it’s not possible to use a custom domain in Bitbucket cloud, however, we are considering implementing this feature, thus we have a feature request for this as you can see here: * https://jira.atlassian.com/browse/BCLOUD-11257 I would…

Hi, @a.ginanjar! Thank you for your confirmation, I'm glad to know it worked! Kind regards, Caroline 

Hi, @Akretion Audit! Welcome to the community! I appreciate the detailed description of your problem. I confirmed that the Bitbucket account linked to the email you used to create this account is active, so you should be able to log in. Could you please confirm if this is the account that you are using to access Bitbucket…

Hi, Patrick! Thanks for the additional information! I checked this old account and confirmed that it was inactive. This happens when the account is not accessed for a long time. I have reactivated this Bitbucket account so you should be able to access it now, could you please test and confirm if you can log in using this…

Hi, @PatrickB! Welcome to the community! I confirmed that your Bitbucket account is active, so you should be able to log in. In this case, could you please confirm the following information, so we can further investigate this issue? * What is the browser you are using? Could you please check which version you are using to…

Hi, @grandewojtek! Thank you for reaching out to Atlassian Community! I've reviewed your situation, and I understand that branch patterns have been set up for Slack notifications, however, you're not receiving notifications for pull requests creation with the pattern '*ABC*' I have tested the steps in one of my own…

Hi, @Crystal H! Thank you for reaching out to Atlassian Community! I checked your email and confirmed that you are the Main Billing Contact of a workspace, however, you are not a member of this workspace, so you can’t access it. As you are the main billing, we could add you to this workspace, however, this account is under…