Caroline R Atlassian Team

Hi, everyone! Thank you for reaching out to Atlassian Community. We identified an issue on our side that is preventing our customers from downloading their repositories using the download option at the moment. Our dev team is already aware of this behavior and they are working to have it fixed, although we don't have an…

Hi, @Sarvagya Dixit! Welcome to the community! I checked our logs and confirmed your email is not on any suppression list. In this case, could you please check if your profile if the notifications are enabled? You can access the following link to confirm that: * https://bitbucket.org/account/settings/notifications/ Also,…

Hi, @zachegwood. Thanks for the additional information. We ran a GC against your repo, but the size remains 5 GB. Could you please run the following command and share the output with us? git count-objects -vH I have temporarily increased your repository size, so you can push your changes to Bitbucket. Please let me know…

Hi, @Intellexus Systems! Thank you for reaching out to Atlassian Community! In order to further investigate this issue, could you please give us more details about what is happening on your side? Where exactly are you trying to load your repo? Could you describe the process you are following and the error message you…

Hi, @Kasper Vandermaesen! Thank you for reaching out to Atlassian Community! I checked the pending invitations sent on the workspace you have access to and confirmed that one of the users who hasn’t accepted the invitation yet had a block on the server that prevented emails from being sent to them, so I removed this email…

Hi, Tanner! I'm glad to help! Please feel free to create new questions in our community if needed. Kind regards, Caroline

Hi, @zachegwood! Welcome to the community! Could you please tell me the last 3 letters of the name of this repository, so that I can identify it in your workspace? I could run a GC on the remote repository to remove any dangling commits there, this might reduce the repo size. Looking forward to hearing from you. Kind…

Hi, Tanner! Welcome to the community! I ran the GC against your repository and managed to reduce its size. Just to give you some context around the reason your repository increased its size, when you pushed the changes with BFG, the remote repository still had the old references as well. So the GC is required on the remote…

Hi, @Revan Hernandy! Thank you for reaching out to Atlassian Community! Before we start, I’d like to confirm what is happening on your side. Feel free to correct me in case I have misunderstood something here. You mentioned you lost and forgot some variable values on your repository. Could you please clarify if the…

Hi, @Deadcow! I saw that you created a ticket with our support related to the same question and we have already answered you there, so to avoid any possible misunderstandings or miscommunication that may arise from discussing the same matter on two different platforms, let’s focus on the ticket instead. Once the ticket is…

Hi, @Shaden Alsbaihin! Thank you for reaching out to Atlassian Community! I tested this behavior on a personal repository, but the link between the Jira issue key and my repo works when I add it when editing the Pull Request as well. In this case, could you please confirm the following information, so we can further…

Awesome, @Siang Poh Chua! Thanks for your confirmation, I'm glad to help! Kind regards, Caroline

Hi, Mac! Thanks for getting back to me! I'm glad to help you with this information. Please don't hesitate to ask for any further information if needed. Kind regards, Caroline

Hi, @Deepak Patankar! Thank you for reaching out to Atlassian Community! You could use the verbose option to receive the commit ID, for example: curl POST -u username:AppPassword --url https://api.bitbucket.org/2.0/repositories/{workspaceID}/{repository_name}/src -F /repo/path/to/image.png=@image.png --form 'message=my…

Hi, @Mac! Welcome to the community! Just to confirm we are on the same page, I see the account linked to the email you used to create this question is not managed by an organization, so could you please confirm if this is the domain you are referring to or not? Answering your question, there are two scenarios: if your…

Hi, @satrapal! Thanks for getting back to us! I'm glad to know you were able to solve the problem. Please feel free to create any other questions you might have in the future. Kind regards, Caroline 

Hi, @argentum47! Thank you for reaching out to Atlassian Community! When creating an OAuth, you shouldn’t inform your password or an app password, so I would like to clarify where you are using a password. In case you would like to read the process to create an OAuth, you can access the following link: *…

Hi, @Siang Poh Chua! Welcome to the community! I checked our logs and confirmed that your email had a block on the server that prevented emails from being sent to you. So I removed your email from this suppression list. Could you please confirm if you receive the notifications now? Kind regards, Caroline

Hi, Martin! Thanks for the update, I'm glad to know you managed to resolve this issue. Please feel free to share any other questions in our community. Kind regards, Caroline 

Hi, @[deleted]! Thank you for reaching out to Atlassian Community! The “Something went wrong" message usually comes with a 5xx response that shows a Sentry ID code. This code may give us some indication of what is causing this issue. In this case, could you please follow the next steps to find the Sentry ID, so I can…

Hi, @Ines Barhoumi! Welcome to the community! Bitbucket provides an importer tool, which can be used to import git repositories from GitHub/GitLab to Bitbucket cloud. In order to import a repository, you can access your workspace in Bitbucket Cloud > Create repository > Import repository. The import of repositories is…

Hi, @Archie Quiñones! Welcome to the community! Currently, it’s not possible to create custom merge checks for Bitbucket Cloud. However, we already have a feature request to implement that as you can see here: * https://jira.atlassian.com/browse/BCLOUD-19885 I would suggest that you add your vote there (by selecting…

Hi, Kumaran! I'm glad to know that! Please feel free to share any other questions or concerns you might have in the future. Kind regards, Caroline

Hi, @satrapal! Welcome to the community! I found a repository that was showing 4 GB, so I believe this is the repo you were referring to, is that correct? If that’s the case, I ran the GC against this repo, but the size didn’t change. Could you please confirm the steps you have followed to reduce its size locally? Have you…

Hi, @Kumaran Muthukumar! Welcome to the community! Could you please confirm if you are using the following extension? * https://marketplace.visualstudio.com/items?itemName=MistyK.VisualStudioBitbucketExtension What operation are you trying to perform that fails? Can you please describe to us the steps you are following?…

Hi, @nawaz butt! Thank you for reaching out to Atlassian Community! I would like to confirm if you were able to reset your password. In case you were not, could you please confirm if this issue occurred with the account linked to the email you used to post this question? Looking forward to hearing from you. Kind regards,…

Hi, @Dominykas Vilipas. You mentioned that your "repository now is from scratch so need to delete old history". Could you please clarify what exactly you mean by that? Did you delete the .git folder of the repo and initialize a new repository? Or have you performed anything in your local repo to delete older commits…

Hi, David. We used the image atlassian/pipelines-docker-daemon:v20-stable in the build Pipeline and we do see that client and server are both version 20. You informed you are using your own image that contains an updated version of docker. However, the docker version command gives the client version as 19.03.15 in the…

Hi, @Florin Cosmin Onciu! Thank you for reaching out to Atlassian Community! You don’t need to worry about that, the link won’t expire, you will always be able to access this PR as long as the repository is not deleted. Please don't hesitate to ask for any further information if needed. Kind regards, Caroline

Hi, @BuckettestPrime! Welcome to the community! Currently, it’s not possible to transfer OAuth consumers between workspaces, you would need to create a new one under this paid workspace to use it there. With that said, you can either create a feature request for our development team to consider that or let me know if you…