Victor Law - Ricksoft Community Champion

Hi @신재진 Have you tried deleting your account with the steps documented below? https://support.atlassian.com/atlassian-account/docs/delete-your-atlassian-account/ Thank you.

Hi @Nika Gerson Lohman Welcome to the community. I would suggest checking with the Atlassian Guard administrator in your organization to see if they have configured a 15-minute for the idle session. It can be updated via the settings as documented below:…

Hi @Thomas Holenstein Have you tried checking with the space administrator to see if they can restore the deleted page from the space's trash? https://support.atlassian.com/confluence-cloud/docs/delete-restore-or-purge-a-page/#Restore-a-deleted-item Confluence space admin can restore a page if the deleted page is NOT…

Hi @Lan Anh The notification scheme approach should be sufficient for your use case, even if the same agent is always the assignee. Alternatively, you may consider configuring an automation as below if you want additional notification to the agent. Thank you.

Hi @Lan Anh An agent will receive the notification based on the Notification Scheme associated with the Jira Service Management project. In this case, you must ensure the notification scheme has the assignee added to the issue comment. Please refer to the following documents for more details: *…

Hi @arno The server hosting the Jira application does not have the Chinese font installed. You may refer to the following document from Atlassian on resolving the issue. However, the steps might not cover the Chinese font.…

Hi @Steve Fitzgerald Then, it would require you to place the Issue fields condition before the Branch. Thank you.

Hi @Steve Fitzgerald Yes, you are right. You only need to add an "Issue fields condition" that checks if the Jira issue is associated with a specific Request Type. However, it is important to know if you are referring to the Request Type for the linked or triggered issue to identify where to place the Issue fields…

Hi @Charly CHHUN Welcome to the community. Perhaps you can consider automating the Post-Incidents Review task creation that adds the specific user group or project role to the Jira issue as a Watcher or notifying the users via email. * https://support.atlassian.com/cloud-automation/docs/jira-automation-actions/#Send-email…

Hi @Alexandria (Lexi) Codd I don’t believe there is a way to use Jira Automation to enforce required fields. Automation typically triggers after an event or action has occurred. Therefore, it doesn't seem reasonable for Automation to prevent a user from creating or editing an issue if a specific field needs to be required.…

Hi @François Conus Welcome to the community. I would strongly suggest you check with the Jira admin to verify if: * You have the Work On Issues permission for the corresponding project * The Time tracking fields are added to the corresponding Jira project Please refer to the following document for your reference:…

Hi @Eunji Jung Welcome to the community. You must contact Atlassian Support via the support portal below: https://support.atlassian.com/contact/#/ Atlassian community members do not manage or have the right to access and restore your environment. Thank you.

Hi @Philippe Wetzels Welcome to the community! I suggest you check if the Confluence is on the Server or Data Center license. (There is a high chance that you are still on the Server license) Atlassian no longer supports and provides a license for the Confluence Server, and you must either upgrade to the Data Center…

Hi @Blake Thompson Welcome to the community. Perhaps you can consider configuring a Manual Trigger automation with a set of actions that create sub-tasks using a list of fields as a template. * https://support.atlassian.com/cloud-automation/docs/jira-automation-triggers/#Manual-trigger-from-issue *…

Hi @Алексей Горбачев Welcome to the community. I strongly suggest you raise a P1 ticket to Atlassian Support, as the community member cannot access your environment for investigation. https://support.atlassian.com/contact/ Thank you.

Hi @Anand Kiran Sade Welcome to the community. Are you getting any warnings or errors? If you can attach a screenshot of the error, it will help the community understand the issue. Thank you.

Hi @ConnectIN Consulting Welcome to the community. You must contact Atlassian Support via the support portal below: https://support.atlassian.com/contact/#/ The community members do not have permission or rights to access your environment. Thank you.

Hi @Daya krishna Welcome to the community. You can create a permission scheme and only allow a specific project role with the permission to Add Comments to the project (company-managed). https://support.atlassian.com/jira-cloud-administration/docs/permissions-for-company-managed-projects/#Add-comments Thank you.

Hi @Juan Manuel Welcome to the community! Perhaps you can try to set a recovery password for the admin user via JVM, as documented below: https://confluence.atlassian.com/jirakb/restore-passwords-to-recover-admin-user-rights-972329273.html Thank you.

Hi @Arpita Tewary Welcome to the community. You must contact Atlassian for any subscription-related matter, as the community members do not have permission or rights to assist you. https://support.atlassian.com/contact/#/ Thank you.

Hi @Vera Valshonok It depends on the company's Security team and compliance. In most cases, the company requires 2FA authentication to be enabled, regardless of whether an application is restricted to the internal network. Thank you.

Hi @syee At the moment, it is not possible to set up a different list of fields or a screen for Jira Mobile. What are the use cases in which you need a different list of information when you submit from the mobile app? Thank you.

Hi @Florence Le lann If you are the Jira administrator, perhaps you can generate a Jira Site backup that includes all the attachments. https://support.atlassian.com/jira-cloud-administration/docs/export-issues/ Thank you.

Those badges look great!

Hi @Francisco Navarro You may refer to the following short video from Atlassian for the guide on how to create a dynamic form: https://www.youtube.com/watch?v=gyHCj84_ZwQ Thank you.

Hi @Josh McManus You may consider creating a READ ONLY project permission scheme with Browse Project permission only, which allows the issues to be searchable but NOT editable. Thank you.

Hi @osama ahmed Welcome to the community. What is the attachment file format? Have you tried another file format, such as PDF or PNG image files? Thank you.

Hi @Jonathan Santos You can update the Actor the same way you update other automation via the Rule Details at the top right of the page. Thank you.

Hi @Peter Schmitt On the top right of the page, beside the profile icon, you should see a gear icon with an option to contact your Jira admin. However, your administrator might have turned off the contact form, and you can only find out who they are through the internal IT portal. Thank you.

Hi @Sowmya R Welcome to the community. We are not the administrator for the Confluence environment you are trying to access. I strongly recommend you contact your IT or Confluence administrator to sort out the access issue. Thank you.