Victor Law - Ricksoft Community Champion

Hi @Roc Hargrove I strongly recommend checking the Notification Scheme associated with the Jira project for the required Jira issue actions. https://support.atlassian.com/jira-cloud-administration/docs/configure-notification-schemes/ It would be great to verify if you have enabled the required notification under your…

Hi @Vincent Akinkuoye Users will not be notified when access is granted in Jira, and no automation can be configured as of today. Thank you.

Hi @Ryan As of today, Jira and Confluence Cloud do not have a built-in feature for scanning attachments to prevent malicious files. However, an existing feature request ticket is available at: * https://jira.atlassian.com/browse/JRACLOUD-73340 Thank you.

Hi @Frankie Greenwood It is likely that someone who manages Atlassian Access for your company has verified the domain and claimed all the user accounts with your company email address under the organisation (which will be the IT team in most cases). I suggest migrating or exporting the contents from the Trello account to…

@Clinton Dsouza I would suggest raising a ticket with a ticket with Atlassian Support, as the team will be able to investigate the behaviour from the logs.

Hi @Clinton Dsouza Have you tried checking on the email processing logs to see if there is any warning or error? https://support.atlassian.com/jira-service-management-cloud/docs/view-the-email-processing-and-connectivity-logs/ On top of that, I think it is worth checking the attachment size limit for your mail service as…

Hi @[deleted] Jira does not support component clones natively across multiple projects. However, it is possible to bulk-create the same set of Components via the ScriptRunner app: https://library.adaptavist.com/entity/bulk-create-components-in-a-project

Hi @Bastien Delourmel _FMX_ Yes, inactive user accounts will not affect the migration, as mentioned by @Evgenii To reduce the number of unnecessary users created, I would suggest bulk updating/reassigning the tickets associated with inactive users. 

It is still possible to upgrade Confluence to the latest version if you have a valid license. However, please ensure you follow the version upgrade path for an older version of Confluence. E.g 6.6 -> 7.x -> 8.x. On top of that, please ensure you check on the database and other system compatibility with the newer version of…