Genevieve (Refined Partner Manager) Insider

Hi there, This might be too late for you but just in case we at Refined specialise in apps that drive UX improvements. If it's strictly the space and pages you want to improve take a look at Refined Toolkit for Confluence Cloud. * Here is a public example of a customer using Refined Toolkit for Confluence…

Sorry I'm a bit late on answering you here. And thanks for the mention Diego! As you thought @Operações Nimbi , you can only remove the 'last updated' and 'last created' on the space homes where the Refined tools are in play. The reason is that with Refined Toolkit for Cloud (formerly called RefinedSpaces) the default…

Hey Gev, As you are so interested in this topic I strongly recommend trying RefinedSites for Jira Service Desk Cloud. There is a demo site here (set up on a custom domain) you can check out to get an idea of how the app can transform Jira Service Desk for the better: https://demo.refined.site/ Feel free to contact…

RefinedWiki's theme app for cloud called RefinedSites includes custom domains as a feature. You can find it here on the Atlassian Marketplace to try out yourself. Or learn more about the custom domains feature which we released in September 2018 :). Here is a preview:

For Jira Service Desk Cloud users our (RefinedWiki) app RefinedSites for Jira Service Desk Cloud includes a custom domains feature (feature released Sep 2018) Here is a visual example: You can learn more about it here: https://www.refinedwiki.com/blog/your-support-site-your-custom-domain-for-jira-service-desk-cloud/ 

Hi Rodrigo, As Jack mentioned (thanks for the mention @Jack Brickey) we have an app to customize Jira Service Desk help centers and customer portals. It looks like you're on Cloud so the app you're after is RefinedSites for Jira Service Desk. You can add Confluence articles and change the template using the inbuilt layout…

Hi Martijn, By the sounds of it you're on Server but we do also have a sister app for Cloud called Refined for Jira Cloud. Some resources to guide you in the right direction: * Refined support site to get a feel for an end solution and also for getting help with the setup or anything about the app: support.refined.com *…

Here are the instructions for how to add HTML to a customer portal: https://docs.refinedwiki.com/display/RTJSDS/HTML+module+for+JSD You would need our app to do this of course.

Hello! I'm Gen from RefinedWiki (creators of theme, structure, customization apps). I'm not sure exactly what you mean by a Q&A section/page. However as @Nic Brough -Adaptavist- suggests you can add customizations to the help center and customer portals including an HTML module using RefinedTheme for Jira Service Desk (if…

Hi Joe and Brant, Just chiming in here as I work for RefinedWiki (creators of apps to customize Atlassian platforms) and can confirm that we do have a customization product for Jira Service Desk Cloud. It is called RefinedSites for Jira Service Desk Cloud. From what I understand this app will meet your requirements :) 1.…

Hi Jonathan, Apologies for the delay on replying to your questions. Cheers for the mention @Fabian Lopez. Our app RefinedTheme for Jira Service Desk Server will be able to tackle a lot of your pain points. I'll go through them below and explain how. * Customizability * Using our app you can apply your team/company design…

Just chiming in here as this question can be directly answered with RefinedWiki's theming app for Confluence Cloud. The app is called RefinedSpaces and does exactly what you ask, branding Confluence with company colours plus a whole lot more improvements to the look and feel. With this app you can: 1. Apply your brand by…

Hi Caitlin, Hi Nic, Full disclosure, I work for RefinedWiki. Our apps are in essence tools to customize Atlassian platforms. To answer your question Caitlin (better late than never!), our app RefinedTheme for Confluence (or RefinedSpaces if you're on Cloud) does exactly what you're after by giving you the tools to be able…

Hi, Assuming you're referring to RefinedToolkit, you can add an image by typing {UI image on a Confluence page and editing the parameters. There are more detailed instructions on our Documentation Site.

Awesome write up Fabian! It was a pleasure working with you on this. Great way to give other JSD server users a feel for how RefinedTheme for Jira Service Desk works. 

Hey Igor, Just in case you weren't aware we have released in BETA Refined Theme for Confluence Cloud. You're welcome to check it out https://marketplace.atlassian.com/plugins/com.refinedwiki.confluence.cloud.refinedtheme/cloud/overview Best regards, Genevieve / RefinedWiki