Derek Huether Atlassian Team

@Jeffrey Multach the fix will appear in v10.103.0

@lou_rodriguez I do not see using the API as a practical solution for creating these metrics. To ensure our platform remains stable, all Jira Align APIs are rate-limited. Currently, if calls from the same IP address exceed 600 requests per 60 seconds, calls are blocked for 60 seconds. We ask developers to use…

@lou_rodriguez your customer would just need to purchase Enterprise Insights. Have them reach out to their sales person. If they purchased Jira Align, they have a designated contact. Then they (you) choose how you want to access the data. If API is your preference, just let them know and they'll spin up the EI API for you.

@lou_rodriguez You can ingest data into your data lake from Enterprise Insights by making a connection to the database and reading the data. Easily half our Enterprise Insights customers use it as a source for loading a data lake. An export_dw schema exists to serve that use case (maintaining row timestamps on all tables…

@lou_rodriguez due to rate limiting and complexity of the data model, I don't think using the REST API would be a viable solution. I would recommend using Enterprise Insights. It's a seperate DW that will structure the data properly to allow you to build those reports or you could use it to pull the data into your own data…

What happens when you deselect 1.0 and 1.1 and attempt to connect again?

Jason, I believe the minimum TLS allowed is 1.2. What are you using?

I feel I need more information on your scenario. But given the information you've provided so far, the variables stored in the URL may tell a more complete story. Say you are navigating from location A to location B, configuration settings from the tier 1 filter will display in your URL. If some of those values pass to a…

@sachin gangam I was able to replicate your issue. I think what might be happening is the system is remembering your current or last top tier filter settings. As an admin, you have access to more portfolios and program increments than the users. Based on your previous or current filter setting, when you follow the link…

Kelly, the report was not renamed. It could be it has not been enabled for viewing, relative to your role in the instance. Please check with someone who has administrative privileges. There may be a reason it is disabled.

* How do you handle the Jira Software vs Jira Align licenses? The 4 to 1 ratio suffice the needs? Yes, most delivery team members will continue doing their work in Jira. If they want to come over to Jira Align to take advantage of a few team level features like the Team Room, Planning Poker,... the 4 integrated user…

John, You should be able to derive a financial cost (impact), given your organizational context. Identify work that was recently completed or in process, but not a priority or not aligned to a priority. Unfortunately, the cost impact happens twice. First, how much time and resources were spent from contributing teams on…

@Gonchik Tsymzhitov I believe if a company wants to both survive and prosper in this ever-changing world, they must innovate. As part of their investment portfolio, organizational leadership should create space (reserve budget and time) for teams to innovate. At Atlassian, we call it "ShipIt". Some of our coolest new…

Hey Vandana! Try navigating to the Program Room. In the center-top of the screen is a "View Configuration" button. Select that button and you'll be provided an option to toggle on the PI Checklist. Try that and see if this resolves your issue. ~ Derek

This is enabled by a Feature Toggle that can be set by a member of the Jira Align Support, TAM, or Solution Architect team. Please reach out directly to them or create a support ticket to have it enabled.

As a former customer, I can say where I saw our people spending the most time. I saw Product Managers spend a lot of time looking at the (portfolio) backlog and the roadmap. The backlog was for intake, managing and maturing work. The roadmap was to see progress along timelines. I saw Product Owners spending a lot of time…

Erika, the short answer is yes. Though you do want to break your features down so that they can be completed in a single increment, adding start and target dates will allow you to do what you want...but there is a caveat. Within your feature, click on +Full Details to expand the feature Below that, add your feature start…

Jeffrey, I just wanted to let you know that your rounding issue is officially on the internal team's backlog to fix. I don't have a commitment date but know that you did find something. The workaround is to have additional conversations, when epics have a WSJF score that is the same (out to the 3rd decimal point). Being…

Jeffrey, I was able to reproduce the 3rd decimal number rounding issue In one instance it appears to round and the other it appears to truncate. I'm happy to submit it as a bug on your behalf. Everything looks good for the 1st and 2nd decimal number calculations.

Jeffrey, I agree with you. That does not look right. I did the same calculation and I get 3.63. This could be a bug that has been resolved. I'm on Cloud 10.75. What are you running?

Jeffrey, Could you please post a picture of the values in question, to allow us to further investigate? Just post a picture here that looks something like this: Thanks!

Select the Additional Configurations plus sign, just to the right of your PI (time) dimension.You should then see a dropdown that includes a few additional options that you can filter on. If you have not defined any products, this may not work.

The roadmap view is limited to time-based deliverable objects like Themes, Epics, Features (you may call them something different). I was just noting, when having risk conversations, it's generally about those objects. Setting a health status of "at risk" or "critical/slip" adds color to the conversation when discussing…

I believe if you mapped your single initiative to a product, you could select that product from the Additional or Advanced Configuration menus, located in the configuration bar. That will add a new dimension and should then narrow the selection.

Ann, if you change the context in the configuration bar, from your Train up to your Portfolio, it will aggregate the burndown in the PI Progress report.

Ann, do you need all of the content listed in the Status Report or is it just primarily the name of the Initiative and if it's in a red or yellow risk state? You might consider using the Roadmap, where you can use the configuration bar at the top of the screen to arrive at your 50 initiatives and then add an additional…