Tomislav Tobijas Community Champion

Hey @Owen Lo , As you seem to be on the Enterprise plan, that would most likely mean you have a dedicated internal team/Jira admins who usually handle these kinds of requests and questions. If admins have set it up, you can maybe reach out to them by using Contact Administrator form. I'd recommend reaching out to them…

Hi @Ayuka Kohzaki , Just to clear something first - we're talking about Jira plans and not dashboards? You mentioned "plan dashboard," but these would be two distinct features. Now, are these fields that do not display value number type fields? On first guess, you could check out the following: * Check if fields have a…

Hi @rob.mccullough , Seems like this is a known issue - see CONFCLOUD-80756: Changes not saved when editing Roadmap Planner There's no workaround stated there, but I'm suggesting that you drop a vote and set yourself as a watcher to receive notifications about updates 👀 Cheers, Tobi

Hah, I can just say that I understand the pain here... @Manish Keswani 😩 I'm just glad that our main instances are on release tracks and change still hasn't rolled out there...yet. But once it does, it will probably cause a lot of headaches. My best bet is that they won't go back/revert it as it's the middle of the…

Hi @Ian MacDonald , There's this question Trudy raised, but I'm guessing we're talking about standard Confluence permissions and content restrictions. How it works, even if users don't have a space permission and/or content edit permission (via restrictions) and can access the content with checkboxes, they will still be…

Hi @Palak Bakliwal , Are you using new Atlassian service accounts, some custom integration/account, or something related to Jira Service Management? Also, for time tracking, are you using a native time tracker or some Marketplace solutions such as Tempo? If you can just explain the process here and how you are…

Hi @James Correll , Just a note first > this is a public forum, so just keep this in mind when sharing confidential or personal data ⚠️ Now, for the issue itself... It might be the case that the user's access to Jira is being granted through a group that you don't have permissions to modify 👀 Or through a provisioned group…

Hi @snowy , From what I could get here, the message says something like "If the problem persists, please contact support.atlassian.com", correct? Generally, you can check Confluence status here: Atlassian Status; but there doesn't seem to be any incident going on. 👀 I'm wondering if this error appears when you try using…

Hi @Elly Bourgoine , Are we talking about this spacing between two tables (one under another) or something else? This is the default, and minimum one. I don't have the exact margins in px, but there's no way to adjust the distance between two tables, paragraphs, etc. There's an open feature request here: CONFCLOUD-34468:…

Hey @송근영 , For the due date, are you using the native/system field or a custom one? If it's the system one, you can simply enable/disable it under board View settings and it should then display for all work types visible on the board. If we're talking about a custom field, you should be able to customize card layout…

yizhanga@amazon.com here's an open feature suggestion for it: CONFCLOUD-79786: Integration of AWS SNS with Confluence Automation I'd recommend dropping a vote and setting yourself as a watcher. 👀

Hey @Randy O'Neal , I'd recommend checking this: CONFCLOUD-79437: The new Jira issue macro shows as smartlink for a single issue count with the inline option; specifically, the workaround part: Using the Jira legacy macro as the workaround for the single-issue project with "Total issue count" selected for the "Display…

Hi @Michelle Gronwold , Have you tried something from the following proposed solutions: Health Check: Mail Queue? Problem Proposed solution Emails haven’t been sent from the mail queue due to the scheduling configuration of the mail queue service. Go to Administration ⚙ > General configuration > Scheduled jobs. Next…

Hi @ara , This seems to be known limitation/bug - CONFCLOUD-82793: Confluence PDF Export is not exporting content as it is displayed on view page What you could try is the following: Customize layout for PDF exports in Confluence Cloud 👀 In short: * Go to Space Settings > Look and Feel > PDF export. * Enter your CSS in the…

Hi guys! I'd just like to point out the new Atlassian Rovo MCP Server forum group. 👈 There's much more engagement from the official Atlassian team there, so if you get stuck with something, I'd probably recommend raising a discussion there (as it's a specific group type, there's no way to 'ask a question'). Again, I'm no…

Hi @Hajime Sato , I've just connected SharePoint with Rovo (haven't yet played with Google Drive. I could try it in a couple of days to see how the process looks, but in the meantime, I'll move this to the Rovo forum group so someone might jump in if they have connected the two. Cheers, Tobi

Hey @Amos Hoste , We've been struggling with that too. Unfortunately, there's no way to natively do this aggregation. Some apps, such as Tempo, do show aggregates from all levels below, but on Epic itself, you cannot see all time logged, which would include sub-tasks as well. There's a feature request related to this:…

Is it just me, or does the webinar link keep redirecting to this Community article 😅

Hi @Niklas N , Yeah, info@e.atlassian.com is legit. From that email, you'll mostly receive things like product news or release notes (if you're subscribed). However, if something seems off, proceed with caution. ⚠️ Btw, most subscriptions to these marketing emails can be configured here: Email and Privacy…

Hi @Varvara K_ , As this is a Marketplace app, the recommendation would be to reach out to the vendor directly (you can find contact info in the provided link). Also, have you used the following APIs: Checklist API? I've used the app, but never used their APIs... Cheers, Tobi

Oh wow 😮 Lookup table was quite powerful, but this brings it to another level. We're exploring alternatives for the Lookup Manager app in DC, and this, together with Assets, sounds quite promising. 👀

@deejaycrawford glad you managed to, let's say, figure it out. *btw, I've just managed to catch up on my emails, so I'm seeing this I think there might be some sort of timeout breaking Sourcetree on large repo checkouts Could be 🤔 I'll be honest, Sourcetree support is relatively 'slow' (won't say non-existent), but the…

@Jisoo Kim thanks for the detailed explanation! Yeah... raising a ticket can sometimes be a bit tricky. I've reached out to Community Support team to take a look at this. Potentially, they can 'unspam' that ticket you've raised or raise a new one in your name and add you as a participant. Btw, when raising a ticket,…

Hmm @Chanelle ... this probably requires some assistance from the support team. By the way, have you tried reaching your Jira admin? Those guys usually work on troubleshooting these kinds of things. This might be related to app access, global Jira permissions or project access, but it's hard to say without having data…

@Andreas Brandts got it (and good luck!) If you do manage to resolve this with the support team, feel free to share info here, as it might help anyone who stumbles upon same/similar thing.

Oh, I think I got it now @Anthony Pascucci. We're talking about this https://www.officetimeline.com/integrations/jira, correct? If so, you can probably reach out to vendors directly via their support channels: https://support.officetimeline.com/. I believe you'll have to chat with the bot first until it redirects you to an…

@Huwen Arnone _Deiser_Devoteam_ It's great that #team is so big that everyone will find something for themselves 🙂 (2 and a half days are definitelly not enough to go through sessions, booths, braindates and everything else there is) And I'll be sure to visit your booth, at least to say hello to @Fede Baronti -Deiser- and…

Hi @Knackstedt, Ann , From what I'm reading, you would like to add contextual info somewhere in the template wizard (template that is using variables)? Apart from onboarding users via documentation or video, I don't think there's a way to add information that will be visible only before you hit 'Next'. Meaning, you could…

Hi @Anthony Pascucci , What exactly are you trying to import? Jira items (e.g., via CSV) or something else? Or are you maybe using some third-party app and trying to import data to it? Are other users experiencing the same thing? I mean, from the error message, you can hardly get a direction on what to try next. Like, the…

Hi @lakshyajeet_swami , Unfortunately, no—there's no way to enable Rovo only for a subset of users. There's a feature request for it, though: ROVO-23: Ability to assign Rovo access based on user group membership I'd recommend voting for it and setting yourself as a watcher to receive notifications about updates. Cheers,…