Tomislav Tobijas Community Champion

Hey @Joey Troy , As you've found out, this can get a bit messy and probably needs some improvement. Have you tried this approach: Automate Removal of Unwanted Attachments in JSM Cloud Requests 👀 On top of that bug you've shared here are some others that are somewhat related (more to Jira than JSM): * JRACLOUD-64883:…

Hi @Mitch Wayte , As you're using API, you could use it to return items based on a JQL search query > see Run JQL search query using Jira Cloud REST API In short, write a JQL in Jira and search for work items. Then, copy the part of the URL and add that to your API call, like: curl --request GET \ --url…

Hi @milestonekr2 , I'm guessing we're here talking about Atlassian cloud account? If we're talking about cloud, I'd first recommend reaching out to your Atlassian organization admin. In case your account is managed by your organization, only your org's admin can update your account's email address. 👈 Now, things might also…

Hi @Daniel , As far as I know, there's no built-in SCIM endpoint in Crow, so you cannot directly integrate your app. I'd say the recommended approach for custom integrations would be using Crowd's REST API, and there's no additional cost to that. Here are some docs that might be helpful: * Crowd REST APIs * Crowd 7.0…

Hi @Stefan Locher , Well, since Bash is a supported language for syntax highlighting, I have no reason to believe it doesn't work. Nevertheless, if syntax highlighting has vanished, this could be due to a configuration issue, a recent change, or a bug. I'd suggest trying out the following: Make sure you have selected…

Hi @Georgia Maniati , Won't be much of a help here as I haven't worked that much with MCP, but I would just like to 'redirect' you to the MCP forum discussion group: Atlassian Rovo MCP Server Folks from Atlassian and fellow customers are a bit more engaged there when it comes to MCP questions. As that's a discussion group,…

Hi @Nicolò Spito , On which step do you get stuck? I've tried the import on two of our sites, but it went as expected. Although I've used only a couple of fields during the import and followed the official dev article: Create and update components using a CSV file 👀 There are no official outages related to Compass: Compass…

Hi @Daniel , Not an expert here, but from what you've also seen, I believe Atlassian's migration tools do not natively support direct copying of groups and group memberships between directories > meaning manual sync is required. Some workarounds you could probably use are to export group membership data from the old…

Hi @Sultan Ali , I'm not in Marketing team but I could maybe share some resources first: * Marketing Team Collaboration with Confluence * How to Use Confluence to Launch a Marketing Campaign * Confluence for marketers: Unleash knowledge across your organization * Build a centralized knowledge base for marketing teams in…

Hey @Admin , I can't say for sure, as I've only tested the MCP server, but I'd just like to point out there's a dedicated group for MCP server questions/discussions where you might get better help: Atlassian Rovo MCP Server But, based on what you've written, I'd say your Atlassian org admin needs to review the approved…

Hi @James Coller, That would actually be a nice feature request. I don't think there's an option to configure something like that, but I'm 'struggling' with the same thing. So, definitelly +1 from me as it just feels unnecessary for all participants to receive notification, especially if you have a meeting recap being sent…

It's not an app anymore, but in my previous workplace, we constructed a really cool integration between Slack and Jira by using Halp. I believe this is by far my best implementation and adoption of a new feature where devs and QA teams could 'stay in Slack' and PMs could monitor everything in Jira. We didn't receive a…

Hi @Erick Machuca , I haven't been playing with this, but as far as I know, there's no official docs or REST API support for inserting the new "code snippet" macro. Here's a somewhat relevant article: Insert the code block macro Now, what I would suggest (and you've mentioned this in the title), is to check Developer…

Hi @Kundi, Jitender (Personalised Experiences & Communications Platform) , I'm just going to move this to the Jira Align community forum group. By the way, just a note that this is a public forum, so please keep that in mind whenever sharing personal or confidential information. Cheers, Tobi

Hi @Tim W , I'd suggest checking this official article about Cloud-to-Cloud data transfer: Transfer Confluence data (you'll need to be Org admin for this) It depends on what you need to achieve, but I'd like to point out that you'll also need to 'copy' users and groups. As for what is copied and what is not, here's the…

Hi @Maksims , I'd suggest reaching out to your manager (or potentially HR department) as they will most likely be able to find out who Organization admins are within your company. 👈 Alternatively, you could use the contact Jira admin form if one has been set up. You can find this by navigating to Settings next to your user…

Congrats! 🎉Certifications are such a great way to discover features you might not have explored before and to pick up best practices along the way. Keep it up! 💪

Hey @Arthur Maximenko , Can you maybe check if there's an open bug related to what you're experiencing? You could browse these or all open bugs to see if there's anything relevant 👀 If not, I believe you could log in to JAC (jira.atlassian.com) with the same account you're using here and raise a new bug report yourself.…

Hey @Michael Tia , Thanks for the detailed explanation and description! 🙌 As for the access requests, I've seen a couple of similar issues that customers are experiencing when it comes to notifications and managing those requests. Anyway, there are a couple of feature requests related to your requirement: *…

Hey @Balasubrahmanyam Pillalamarri , Could you maybe explain the issue a bit more? What are you exactly trying to do, and what's the requirement? I'm no MCP expert, but I would just like to point out to the new discussion group where Atlassian folks are relatively engaged in posts: Atlassian Rovo MCP Server Cheers, Tobi

Cheers for creating and sharing the feature request @Justin Barnes ! 🙏

Glad you managed to sort it out @Clara Magalhaes Thanks for sharing the resolution! 🙌

This might depend on the type of event. From the first screenshot you it seems you're using some custom event. 👀 I've tried testing it with alerts and incidents and both of those are visible on Timeline and in List view. But yeah, you'd probably expect to see the same thing in both views, just in a different 'format.'…

Great! Glad to hear you managed to work it out. Also, I appreciate sharing step-by-step resolution 🙌 (or as you called it 'try-and-fail narration' 😄)

@Piotr Lukowski unfortunately, no 🫤 I'm still trying to figure out what's going on with official support for this product/app. 👀 You can probably see that this group is not that active (I, myself, also work mostly with cloud products), but I'll try to reach out through different channels to see if it's possible to,…

Hey @Kirti Kumar , I'm definitelly not an expert on this one, but I'd just like to point out the following MCP discussion group (which is relatively new) where folks from Atlassian are a bit more engaged: Atlassian Rovo MCP Server As it's a discussion group, I cannot transfer this question, but you could raise this or…

Good question @Madhuri First, just a note on this: Since the course is freely accessible (even without signing in), I’m not sure how we can track who has completed it and when. [Note: We do not have an LMS] Even though you can browse through the course, still, after you submit an answer to a quiz or try to finish the…

Hmm... Might be a mix of both - Windows and Sourcetree @Uriel Gonzalez 👀 Maybe try this: Close Sourcetree completely. Press "Win + R" and paste: %localappdata%\Atlassian\Sourcetree Delete or rename the file: "user.config" (or the entire folder if you want a clean reset) Start Sourcetree again > it should recreate defaults,…

Our JSM clients love their dashboards and metrics, so I'd go with chart apps such as "Custom Charts" and "eazyBI Reports" 📊

Hmm... Yeah, it might be an Rovo issue, but it's also worth noting that this is not a native function within JQL, so that might be the problem. Apparently, there's an open bug/issue related to it: ROVO-288: Rovo Agents sometimes return no response, so I'd maybe suggest leaving a comment on the behavior you're experiencing.…