Tomislav Tobijas Community Champion

Hey @Vladimir Bagazov , Have you tried using different browsers to see if this can be replicated there as well? Or potentially, check how this behaves when you open an incognito window. 👀 There's not much we could do here via Forums, but you could reach out to official Atlassian Support, as they can probably troubleshoot…

Hi @Steffen Schäfer , Any chance you could explain what the desired result would be here (preferably with some examples/screenshots)? Currently, when you change the order (rank) of Epics or Initiatives on a board, the child items do not automatically update their order to match the new Epic ranking. There's also no…

@Gal Fatal you could take a look here: Automation concepts – Increment a Date While Skipping Holidays Bill did a really cool thing there, which I believe might help in your case 👀

Hmm, that's true @Ken Young (just tested on one instance that has the same setup) This used to work before, while Compass was in Beta, but maybe it was changed after it reached GA. Can you maybe share your use case/what you are trying to achieve (e.g., when someone creates a new alert related to a component, so that the…

@murraycollingwood as Sourcetree is a free tool, most links will redirect you to this Community, but I'm not sure how often the product team looks at questions and discussions here. Atlassian has support policy for free products such as Sourcetree but you would need to dig that out. The official product tracker is…

Hey @Thomas Landua , Have you managed to troubleshoot/resolve this? I haven't tested this app, so I cannot provide much information. However, when it comes to third-party apps, it's generally recommended to reach out to the vendor directly, as they are usually quite responsive and can likely offer assistance. For the Page…

Hi @Michael Mahoney , Can you maybe share what exactly is the error you're seeing? Are you saying you cannot select any request type? Also, do these request types that you're trying to select have Summary field on their forms? I believe that error could happen if the default request type for the (VSA) is not set, is hidden…

Cool! Thanks for sharing the resolution @Robert Vida ! 🙌

Hi @Timothy Irons , I would say there's no UI-based fix for this (at least there's no documented one). The recommended workaround would be to reclone repo with Sourcetree. Potentially, it could be related to authentication or repo corruption. For authentication issues, you can try updating your credentials in Sourcetree…

Yeah, the SSH client is removed from UI in newer versions... my bad You could try to navigate to C:\Users\<user>\AppData\Local\Atlassian\Sourcetree.exe_<random hash>\ And inside that folder, delete user.config (or potentially entire directory). This folder could resurrect 'old paths' I believe Sourcetree will try to use…

Thanks for the info provided @Dorin_Goldin ! I'm out of ideas, unfortunately :/ TBH, I haven't worked with MCP extensively - I only did the initial setup and tested it briefly. There's only this troubleshooting article that potentially might help: Troubleshooting and verifying your setup But, in the end, I would probably…

Hey @Juanra , Have you managed to sort this out? I just got myself into Forge, so I'm no expert here. However, I'm betting you could get decent support in the Developer community related to your issue if you haven't solved it already 👀 Cheers, Tobi

Hey @skaul , As Marc said, this is a known issue. The previous link is for the server/DC, and here's the one for cloud: CONFCLOUD-65128: Development field is not shown on Jira issue macros I know a few of our clients have previously asked about this, and I'm not sure if they've found some workaround related to it 👀

Hmm... If you've followed those instructions @Robert Vida, I'm guessing that should be it. There's also this article: Troubleshooting and verifying your setup, but I'm not sure how much it will help. Like, you could try to re-authenticate and check that all necessary permissions are granted during login. What I would…

Hi @KEN , Have you tried reaching out to your Confluence administrator? They can probably check the status of your Data Center app (if I got that correctly from the tags). 🧑‍🔧 As this is a self-hosted environment, there's not much we can do here. I'd suggest trying to reach out to the official support team within the…

Another note - it seems that things improve a bit after you restart the app (I did an update to v181.1.8 on Android), but that's only for previously logged time. If you add a new worklog entry, it behaves the same as displayed in the video above.

Hi @Sidney Sanders , I'm guessing you're using native time tracking feature and not some kind of app? If we're talking about native time tracking, I believe I've found the bug - after you log work and try to edit it, no information (such as comment or logged time/duration) is displayed. However, if you use browser view,…

Hi @Oli , Is there any chance you could share how you've configured this integration (on the Compass side)? I guess you could check how Create Alert Rules are set up within the integration you've established. If the incoming data does not meet any rule condition, no alert will be created 👀 This article could help: How…

Hey @cvanduyn , Are you suggesting that Atlassian is informally supporting the use of a "four-position" hierarchy (base-level, epic, project/feature, initiative) in their demo site? I'd say so. You would need to dig this out a bit (I don't have an actual reference), but you could check sources like Success Central or…

Hi @Ken Young , If you're already paying for JSM (and have Ops features there), you do not need to upgrade Compass or pay twice for operations capabilities. Operations should be designed to have a single source of truth across both Compass and JSM, meaning: * On-call teams and schedules are automatically synced between JSM…

Hi @Cobus Linde , Short answer probably is - you cannot :/ You would need to disable Rovo entirely to disable this when highlighting text. There's a feature request related to floating menu, which would then be related to what you're asking: CONFCLOUD-81716: Ability to disable floating menu options/selection toolbar when…

@Asier Vadillo So... I've spent an hour now on this and I'm not sure what's going on 👀 I managed to change the owner in the following scenario: * Hardcoded title * Hardcoded body storage value * Hardcoded owner ID (tried switching back and forth between two accounts) Note that I've also noticed that changing owner seems to…

Hi @murraycollingwood , I guess it's a 'preventive measure' because this action could be destructive if enabled accidentally. Also, I don't think there's a preference setting where you can enable/disable this (to be automatically checked/unchecked). I've tried checking if there are open bugs/suggestions related to this,…

Hey @melissa.erhard , Apologies for missing this! It just went under the radar. Related to the linking part - have you checked what link relation and outward/inward description for link name? You can navigate to Settings > Work items > Work item linking to check this. What seems to be the problem here is that link relation…

@liangyilin if you manage to find the root cause and/or solution, please do write it down 🙏 Btw, thanks for sharing troubleshooting steps you've tried so far!

@Michael Brian Bentley I'd recommend opening a bug on JAC so the team can take a look. As this is a relatively new issue, I'm not sure if there's a workaround you could use. :/

Ironically, release notes for 4.2.14 say there have been stability improvements 😅 I believe there have been other reports related to issues with 4.2.x versions. Not sure what you could do here @Michael Brian Bentley, but try to use 4.2.13 or 4.2.12 instead from the download archives. You could also check if there are open…

Hi @Martin Sommer , It might be that this is caused by a difference in environment variables - especially PATH - between Mac terminal and the environment that Sourcetree uses to run Git commands. What I've managed to dig out is: When you use the terminal, your shell loads your user profile and environment, so Ruby and…

Interesting... @Sebastian Villalobos I've never actually tested this, as we don't have that many excerpts, but I see the pain point here. The closest open suggestion I've managed to find is this one: AI-1171: Add the ability for Rovo to read the dynamicContentMacros content and summarize it. You could reach out to…

Hi @Adrian Liao , Welcome to the community. There's not much we can do from here (as most people in the forum are just partners or end users, as yourself). My recommendation would be to reach out to Atlassian Support - this is the official support channel where a dedicated team will assist you with this problem. Note that,…