Tomislav Tobijas Community Champion

Hi @david cockrell , I'd say the best bet would be to monitor Data Center roadmap 🗓️ I mean, it will not say anything about upcoming LTS releases, but I suspect that, as it's still 2026 and there are 2.5 years until we reach EOL, there will be one or two LTS's still 🤔 But that's only my mere observation and thinking. Don't…

@Phoebe Kuhn I suspect this was actually meant to be a reply on CA-4284441 ticket and not here 👀

@Phoebe Kuhn Wish that I could help 🫤 The only thing I can do is to ping @Samuil Enchev once again to take a look at the backend and see if there have been any internal updates about this. 👀 I'm not sure what the SLA for these kinds of things actually is, but I hope it will get sorted out soon 🤞

@Fabian Diering just click on Need more help? 👈 button below that input section. This should open an AI chatbot (if so, just prompt it once and then click on Submit request (or something like that) below it; it will show up once the first answer is generated) or an input area for your question immediately.

But the problem with the script is that Automations and Native API are more Stable. Scriptrunner…. i forget how often i must rewrite scripts every time… Indeed. I'm not a fan of ScriptRunner in general, but it does a decent job sometimes. People got used to scripting everything in DC and they do try to do the same thing in…

Hi @Jorge Irastorza I'd suggest contacting Atlassian's Billing and Licensing team to check whether your subscription and data can still be recovered. 🎟️ BUT, it would really depend on when the site was actually deactivated and entered pre-state for actual deletion. Trudy did write a great article about this and you can…

@fabrizio.pazziani — have you managed to sort this out? Just a note: If nobody in your organization has the necessary admin permissions anymore, I'd recommend contacting Atlassian Support > select Other and fill out the details below. 🎟️ There's an official process for transferring organization administrator access when…

@Pedro Pereira have you managed to sort this out? Regarding that recovery email and the second one for the actual reset, it's recommended to check your spam folder to see if the email may have landed there. 👈 In case the email never arrives, you can use the following channel > Your Account > Log in issues to get to a…

I know some of my colleagues rely on ScriptRunner to fetch this, but I'm person who leans towards native functionalities such as REST API as Arek mentioned 👆 Anyway, there's a feature request for having the ability to search for archived work items so it's more 'UI-friendly' than exporting things to CSV: JRACLOUD-83897:…

@Fabian Diering have you tried filling this out via the provided link? In case you don't see Submit button, try using a different browser or incognito mode/window.

Hi 訪看森竹, Might be that this is not displaying properly due to potential performance limits caused by the high volume of cards 🤔 I'd suggest some of the following approaches: Split the Board: Since your board contains a large number of handover cards, consider moving some lists to a dedicated "Archive Board" rather than…

Hi @Frances Metcalfe , As this is a public forum that mainly consists out of end users like myself, you could raise a login issue request here: Atlassian Billing & Licensing Support. 🎟️ Select Your Account > Log in issues and fill out the form below (click "Need more help?") if it doesn't show up immediately. Btw, have you…

Hi @Fabian Diering , Since you've already performed the manual cancellation in your Workspace Settings, the next step is to submit a formal request to the billing team to process the actual fee reversal. 👇 Go to Atlassian Support: Pricing, Billing, & Licensing. Select Payments > Request a refund. Provide your Invoice…

Hmmm 🤔 I mean, you could try running ssh -G gitlab.example.com To show which SSH configuration is actually being applied. You could also try ssh -vvv -T gitlab@gitlab.example.com to see which keys are being offered. 👀 But I really haven't worked that much with SSH keys so I'm maybe not the best person to troubleshoot it.…

@Anwesha Pan would love to see the outcome on that 😄 We'll have to share notes once we build our slides 😂

Just to add to Matthew's suggestions, you can also check Atlassian's official documentation on requesting space access. If the Request space access option isn't available, your organization may have disabled it in favor of an internal approval process (e.g., through Jira Service Management). Anyhow, your internal IT team…

On top of what Arek said and related to ConfiForms, I'd also maybe recommend reaching out to Vertuna (ConfiForms vendor) directly: Support / ConfiForms - Data Forms & Workflows for Confluence 🎟️ Vendors are usually quite helpful and willing to assist and/or find some alternatives or a different approach if there are…

To add quickly to this — I've been experimenting with using Rovo to help maintain Confluence documentation. 🧪 For example, you could ask Rovo something like: Identify Confluence pages that haven't been updated in the last 12 months, have unclear ownership, or might contain outdated information. Provide links and suggest…

Hi @Lauren Korfhage , I've actually come across similar issues with the new Jira Work Items macro before, and that open bug Arek mentioned. We've discussed similar limitations in two previous threads 🧵: Export to Word with a Jira Work Items Macro – with @Steve Binney related to missing fields during export. Exporting Jira…

Interesting @Ritesh Bhatiya 🤔 I've tried to replicate this on a couple of my instances, but each time I delete an attachment, it's automatically removed from Attachments panel 👀 I guess JRACLOUD-98331 could explain this. I'm curious: does this happen to all users in the instance, or only specific ones? Also, are we talking…

Hi @Narendra Kumar , One more thing worth clarifying is whether we're talking about Jira or Jira Service Management (and the customer portal that comes with it) 👀 As said, it would be great if you could share some examples of what you're referring to here, but keep in mind that this is a public forum and it's not…

I haven't played with it yet, but it might be Capacity is pulling global time tracking settings (so, Settings → Work items → Time tracking) where you configure working hours per day and working days per week 👀 Also, as this is relatively new functionality, I guess they will introduce new and additional capabilities, but…

🥳🥳🌟 We already used Slides to present implementations or new features to our clients. These ended up quite nice, although we had to point out that the deck was actually presented in the new Confluence Slides feature 😅 Business-aside, I'm probably going to make Slides and present our next family trip with that 😂

@Fazila Ashraf I did manage to get one step forward and get to this (although I haven't changed anything apart from checking the toolset in Atlassian Administration) 🤔

Quite annoying thing, isn't it @Thomas Löschner 🫠 I'm actually not sure if I've seen the same behavior on all of the instances we operate 🤔 Would be worth checking with support team if there's any cloud build/version where this is disabled 🫣 I do remember a some people complained about this, but the best thing I could find…

@Ben Johnson I tried replicating this but I'm not sure how 😅 Is that an inline comment, comment on a page you're watching or something else? I've checked a couple of my notifications (mainly mentions) but they all do show up as expected. I've just checked and I'm running v2026.09.28.992409113.Relase 👀

@ravi kanth as others pointed out, it's the macro rather than the page itself. Now, I'd maybe suggest checking Atlassian Administration for any/all legacy apps that might need to be switched from Connect to Forge (potentially including ConfiForms) > more info on that here: Connect End of Support: What it means for…

@changsm Awesome (I mean, it's not good that it's not updated automatically 🫠) — thanks for sharing this here! 🙏

[UPDATE]: My bad, just saw that latest reply of yours 🤦 Apologies! I'm keen to hear what support team will have to say. If you do figure it out, I'd appreciate if you could share it here. Hi @Linnette Rivera — question: are you using Outlook desktop or web version? I'm on the web, and the add-on (the official one at…

Hi @Yingjie Wang , I'm far from a reporting expert, but I know a few of my colleagues have worked with eazyBI, and when they would stumble on an issue, official vendor support would often help out. So, I'd recommend reaching out directly to eazyBI Support > you can find contact details there. 🎟️ From my experience, their…