Tomislav Tobijas Community Champion

Hey @Kirti Rajput , There are a lot of different points and views in this question but we could break it down to: * For recurrence, you could use Jira automation - you might need to tweak it a bit, but that's the easiest way to set something like that up * For catalog - you can maintain it as work items (or a custom issue…

Hey @Ben Meek , Yeah... Rovo is mainly referencing official support documentation (which is also available in-product/app), together with your org knowledge if you have that enabled. That being said, there are still a lot of articles that may refer to old UI navigation. If you do stumble upon those, you could provide…

Hi @vidyashree MS , While there are mentioned non-official materials, Atlassian Learning preparation courses and paths do have quizzes that include exam-like questions. Specifically, for ACP-420, you can browse through these: Prepare for the Managing Jira Service Projects for Cloud certification In my experience, these…

Hey @정명근 , There are some known issues related to non-English characters, such as: * CONFCLOUD-78501: Characters duplicated on page update (non-english character sets) * CONFCLOUD-81067: CJK characters get removed when cursor position is moved I believe you could try using a non-Chromium-based browser (e.g., Firefox) to…

Hey @Thierry Raoul Berset , Yeah... Unfortunately, if you do space export/import, databases and whiteboards will not be copied or imported. Specifically, the database shell will import, but once you click on it in the destination space, it won't open. There's a feature request for it: CONFCLOUD-77610: Following the import…

Yeah, there seems to be an issue when you copy content from unknown sources (it was mentioned here as well). Applies to both DC and cloud. Anyway, thanks for sharing the workaround @Mr Blogger !

Hey @Nikkita Willis , Unfortunately, yes - if you export a specific space (in, let's say, CSV format), and re-import it to another site, database (and I believe whiteboards) will be broken. Meaning, the 'shell' itself will import, but you won't be able to open the database, and the whiteboard will be empty. I did this a…

On top of what Peter said, I just wanted to jump in here and add a note that there's a dedicated MCP server forum group that might be helpful in cases like this: Atlassian Rovo MCP Server 🙂

Hi @Moe Virima , Can you maybe share if your test cases are actually Jira work items or if you're using some Marketplace app for test management (e.g., Zephyr, Xray...)? As you've mentioned the steps, I assume you might be using some additional add-on, and if that's the case, it would be best to reach out to the app vendor…

Hey @Nikkita Willis , I've just tested this, and it appears that data within databases and whiteboards is being copied. ✅ So, the docs that Trudy linked should be correct. The copied database contains all data, saved views, column types, and so on. (I have not yet tested whether inline/cell comments are also migrated)…

Hi @Kirti Rajput , Are you looking for something like - if there's a due date set on the Jira item, then an event is shown in the Teams calendar? You can integrate Jira Cloud with Microsoft Teams to help assignees receive notifications about their tasks directly in Teams, but there is currently no direct way to…

Hi @Jordi Romera , As you've noticed, this is not currently supported, but maybe @Monique vdB or someone else from the Community team has and can share some insights 👀 As far as I know, there are no public trackers/feature requests for this, but I believe teams do have this suggestion somewhere in the backlogs. I do use…

Happened to me once (not with Rovo 😅), and since then I'm using live docs > system saves versions automatically so you can restore things more efficiently. 👀 But yeah... as others said, if you don't have content versions, you cannot restore what Rovo has overwritten :/

Hi @Jaya , Just a quick info that there's a dedicated forum discussion group about the MCP server: Atlassian Rovo MCP Server I'll ask forum mods if they can move this content there. When it comes to Jira and fetching data (work items), there are limitations such as calls returning 100 items per page (we're talking about…

Hey @Trey Bornmann , Currently, Atlassian Assist (the Virtual Agent) in Slack does not respond to messages sent by other apps, workflows, or bots > including slash commands for third-party apps. There's a feature request related to this: JSDCLOUD-13919: Virtual Agent does not respond to Slack Workflow messages. You could…

Hi @paul_finnedison , It's been a while since this was posted, so I just wanted to check if you've managed to resolve this? Also, just to clarify, are the warnings you're seeing generated within JSM itself, or are they coming from an integrated tool like Bitbucket? Asking because the question is located in the JSM forum…

Would like to hear if you've managed to build a workaround with scripting (as you said, maybe ScriptRunner could be a solution here, but I believe it will be quite 'messy') Personally, I haven't worked on anything like that, but I could check with my colleagues once they are back from holidays, if anyone worked on anything…

Hmm @Manjunath CM 🤔 I haven't used Microsoft's suite that much, but this "item" field might be the place where you provide the details for the Jira item you want to create. From what I've managed to find: This field should be formatted as an object containing the minimum required fields for issue creation: * summary: The…

Hi @Balogun Olumide , Here's what we usually do when it comes to linking Jira and Confluence items and content. * I tend to link Confluence content from Jira, as our main focus is on tasks/work we need to do, and Confluence is the 'background' and provides support documentation about the work we completed or need to do. 👀…

Hey @Joel Vanderveen , As Trudy mentioned, there's a feature request related to what you're looking for. I've been struggling with the Assets macro on the cloud as well. It's a good feature if you don't need to update it that much (meaning, once you construct a filter query and results, do not touch it 😅) Anyway, compared…

Hi @Hiroshi Nakasone , I've stumbled upon this as I'm testing something related to Team Calendars. There's an open feature suggestion: CONFCLOUD-75074: Automation for confluence to integrate with Team calendar Also, there's a suggestion for databases: CONFCLOUD-79489: Confluence Databases: Be able to create Jira tickets…

Hi @Umar Ahmad , Currently, Atlassian Goals does not natively support versioning or historical tracking of changing targets for success measures (like recurring revenue) within a single goal. Although there is an open feature request for it: ATLAS-244: Add an Activity or History log to each Goal to track updates made I…

Hey @Anthony M Stram , I can reach out to the forum support team for someone to take a look. 👀 As we're discussing the free plan, and based on Atlassian's support policies, the Community forums are the only place where you can actually get assistance. Also, have you tried reaching out to Billing support? I believe you can…

Hey @智慧 李 , Have you tried reaching out to Atlassian Support to see if they can assist you with the issue you are experiencing? Also, can you share some additional details on what you are trying to do exactly? Is it just logging in, or are you trying to open a specific page within Jira, and you get this error message? 👀…

Merry Christmas, @Kristján Geir Mathiesen, and everyone else! Wishing you all a joyful and peaceful holiday season. 🎄

Hey @Bill Tubbs , Yeah... This probably could be improved a bit. I've tried searching open suggestions on the topic, but couldn't find anything that fits. You could reach out to Atlassian Support and discuss this requirement with them, and their team can probably create a new suggestion on which you can vote and leave…

Hey @Rosenblat, Audrey , Plan-only teams were used in the past, and mainly, in the cloud, people tend to use org-wide teams. However, you can still create and use plan-only teams. If you navigate to "Teams" tab within the plan and start creating a new team, you will be able to choose between the two options: Once you…

This is a good question @Vishal Sahu As we use Loom a lot, I would maybe suggest giving this a try. Simply add a Loom notetaker to your meeting to make notes about these discussions you have. If you're on the Business + AI plan, it can generate very decent meeting notes, which would then state which items would need to be…

Hi @Benitta Thekkath , Unfortunately, if you upload a file directly to a Confluence page, you cannot edit the Excel directly there. To make changes, you would need to: * Download the attached Excel file from the page. * Edit it locally on your computer. * Upload the updated version back to the Confluence page, replacing…

Hey @Eric Matthews , Just to confirm - in Jira, you're navigating to System > External system import and then selecting Trello via the new import experience? And this is the thing that fails? And which admin role in Jira do you have? Guessing you're a Jira admin as this is how you would navigate here 👀 I never actually did…