Tomislav Tobijas Community Champion

Hey @Kara Craig , Yeah... unfortunately, you cannot prevent that. 🫤 As Brant mentioned and asked, are you referring to different sites (instances) and are those sites under the same or different (Atlassian) organizations? What I wanted to share here is a new announcement for seasonal releases. Basically, the major updates…

Hey @Liesbeth K_ , Are you looking for anything in particular, or just want to learn more, generally speaking? I mean, are you having specific concerns with the implementation strategy? Also, are you already using Confluence? I can see you're already a product/app admin on one instance (by the question tags). I could…

Hey @Stefano Leardini , Yeah... It's a bug 🫤, and it's been reported here: SRCTREEWIN-14678: History not refresh New main ticket: SRCTREEWIN-14675: Commit history is never refreshed Feel free to drop a vote and/or a comment (might get fixed faster). Cheers, Tobi

Oh, okay. Thanks for sharing additional context info and the workaround you've used 🙌 Glad you've managed to sort this out :)

Hey @Monika Rangra , So I did a couple of quick tests and I've managed to get my Rovo agent to check the checkboxes field within the specific work item: I initially assumed we're talking about this type of field but now I see I might have missed the point and the actual requirement. So, a couple of questions: Yes, i am…

Interesting @Alastair Murray 👀 Glad you've managed to resolve this! Thanks for sharing the (re)solution 🙌

Glad you managed to resolve this @Rachel Frazier Thanks for sharing the solution 🙌

Thanks for giving additional context and for answering the questions @Srinath H ! All of that being said, I would definitely recommend reaching out to official support teams as stated above. They could take a look at the app backends and probably be able to troubleshoot this 👀

Hi @Jonathan Schroeder , Glad to hear this feedback about Claude integration through MCP server. 🙂 There are some feature requests when it comes to Claude (see here), but not sure how often these are being 'updated' or tracked on JAC. Now, there is a separate MCP server discussion group Atlassian Rovo MCP Server, where…

Hi @Stanislav Avramenko , In case this site was on a Free plan, it might have been deactivated due to data retention policies. What I would suggest is the following: if you're/were an Org admin for that site, you can try accessing admin.atlassian.com and check the status of each application there. 👉 In case you cannot find…

Hi @David Swift , I've tested this on 3.4.29, and I believe I've managed to replicate it. Also, it seems it has already been reported here: SRCTREEWIN-14678: History not refresh Whole history, in general, does not refresh (incl. branch filters) 👀 Cheers, Tobi

Hey @Alastair Murray, Related to Windows Credential Manager, I'd say you will need to remove everything related to sourcetree-rest. I mean, I just tried that, and it removed my existing credentials/logins as expected. Now, as for authentication - official docs are definitely 'not ideal' 🫤 I wrote instructions/relatively…

Hey @Rajesh_Kumar , I believe this is what you are looking for: JRACLOUD-80510: Ability to restrict comments to exclude visibility for a set of groups or Project roles There is no happy solution here, but what you could do is reconfigure the permission scheme a bit and restrict commenting by space role or group. You could…

Hi @Kustagi Suma , Can you maybe share some additional details about the use case? I'm not entirely clear what the trigger here is, and what actions you'd like to use. For example: ...it should create jira ticket from certain list of components(eg: component A, B,C,D)... Are you looking at an existing work item and, based…

Hey @Ramya N , On top of what Gunjan said, I would recommend checking this learning path: Get the most out of Rovo 📚 This should give a pretty nice overview of what Rovo is, and how you could use it 👀 Cheers, Tobi

Hi @Pablo Bascuñana , I'm only aware of this existing 'issue' when it comes to login troubleshooting: BCLOUD-23955: Logging into https://bitbucket.org/account/workspaces without a Bitbucket Cloud account results in an infinite loop and prevents login Do you experience the same thing when you try to access…

Hey @Ben Robson , On top of what Fadoua said, your Org admin should be able to navigate to admin.atlassian.com and check the status of each app (including Confluence) under Apps > Atlassian apps and Billing. There, you should be able to see if there are any issues with a particular app or site under the selected…

@Thomas Sulzbacher how did you construct this main/central database? Are you using fields such as "Entry link", "Entry details" or "Entry backlink" (official docs here) or are you using a simple URL/link field? This is what it would look like if you were to just copy the database URL and place it inside the smart link…

Hi @Casper Leung , As Arkadiusz said, the behavior you're seeing is a 'known' side effect of the migration and the differences between the editors. Also, I've tried checking JAC for open bugs, but I couldn't find anything specifically related to what you're seeing 👀 Now, as this could also be site-specific, and based on…

Hey @naga.r , Can you maybe share some additional details on how this integration is set up? From what I got, the trigger is actually in Jira and then it's sending data to ServiceNow 👀 Now, are you using Jira webhooks or Jira automation and "Send web request" action to notify ServiceNow? Can you also share what the trigger…

Hi @Anna Wilson , I guess in this particular case, you would configure the SSO domain to the parent domain that is common to all your subdomains. Something like ".example.com" For the SSO cookie (and if you follow the principle above), it should also be set with the domain attribute as ".example.com" Some additional…

I was visiting my parents this week, and for the last couple of days, it was quite gloomy. It even started snowing the other day ☃️ I feel like during these cold days I could mainly sleep - 2-3 times during the day, easy 😅 I'm waiting for sunny days, and spring as these 🟢 green (grass/garden) and 🔵 blue (sky) really can…

Hey @Martin Troll , I haven't used this app for a while now, so maybe I'd recommend reaching out to the vendor directly via one of their support channels. Marketplace vendors are usually quite responsive (especially if you raise tickets via their service desk). Potentially @Stiltsoft support can chime in here to assist you…

Hi @Rachel Frazier , The only thing that comes to mind is trying to troubleshoot this by using "Find my field" (Show fields) feature in the UI. Although, as you said, the site (app) admin is able to see the field in the web interface and not via API. Apart from that, permissions are the most relevant cause of these kinds…

Quick update from SRCTREEWIN-14551 - I believe this should be fixed with v3.4.29 (see release notes; official release coming on 26th of Feb). The newest version should already be available for download through the app itself Options > Updates 👀

Uh, thanks @Agustin Nieves for sharing the 'fix'! It seems more like an issue/bug on the Atlassian side, but I'll keep this in mind and might raise a ticket if it happens to someone else again.

Hmmm... @[deleted] I would still say that they (your IT department) should be able to handle this, but if not, you can inform them that tickets in Atlassian Support can only be raised by product/app admins > that being said, they could create a new ticket and then add you as request participant (share ticket with you) so…

Oh @Simone Costantino interesting... I just had some time to test this properly and I can confirm what you're experiencing. 👀 I'm going to raise a ticket about this, and I can share a bug report/ticket once the team creates it. Here's the bug report link: CONFCLOUD-83339: Database entry panel, user field does not trigger…

Sounds good @David Stokes ! @Kris Klima _K15t_ might be of some assistance here - at least to point you to the correct channel within K15t 🙂 Btw, I would appreciate it if you could share any solution (that you might find) here as well.

@David Stokes hmm, the best I got was by using the following endpoint: https://your-domain.atlassian.net/wiki/api/v2/pages/PAGE_ID?body-format=storage And you could drill down to body > storage > value but it still isn't the clean version. I managed also to find this feature request: CONFCLOUD-83388: Add a smart value to…