Tomislav Tobijas Community Champion

Hi @Vinnydude , You're seeing that CHANGE-2770 warning/error? I did some digging for some other post and 'found' this: * https://community.atlassian.com/forums/Bitbucket-questions/replacements-for-deprecated-user-scoped-permission-endpoints/qaq-p/3166685 * And there are a couple of related things on GitHub as well:*…

Hey @Georg Kellerer , Which field types are we talking about here? Text fields, select/picker fields or something else? Also, can you see values on these work items (e.g., item with ID 36583) on the frontend UI as well or not? For example, if you're seeing the value on the Jira work item view, can you re-check if you're…

Hi @Bernd Heufelder , This might be the case that emails for some users ended up on the suppression list on the Atlassian side. I believe the team is aware of the lack of self-service on that end > see ID-8745: Provide admins with a way to unsuppress email addresses that are not receiving OTP 6-digit verification code…

@Miriam Kahl glad it all seems to be working now! Thanks for the update :) 

Hey @Adrián Carrasco Pérez , Have you tried following these steps: https://community.atlassian.com/forums/Sourcetree-questions/Unsure-how-to-use-the-API-password-with-sourcetree/qaa-p/3184506#M46897 Also, I'm guessing we're talking about Bitbucket cloud 👀 Cheers, Tobi

@Brita Moorus as you're on TEAM, I'd recommend heading over to Rovo and Forge booths 😄 We did have a quick discussion about the page-to-CSV exporter (basically, a similar request to yours), and the team said it's possible to build something like that. What I'd also highly recommend is to try this (if you haven't…

Hey @SP , I haven't worked much with ConfiForms and Alex from Vertuna (app vendor) will probably chime in, but you could also reach out to them directly via one of the listed support channels. 👈 I believe they are usually quite responsive there, so you should be able to get assistance in no time. Cheers, Tobi

Hey @Louise Skeats , Just to note that a workaround for this could be to use 'copy link to object' feature. Basically, select one or multiple objects > right click > Copy link to object. This should then generate a link that you can use and share (even within the page tree), and once users click on it, this particular area…

Hey @Thomas Löschner , The first thing relies on how these work items are actually opened - meaning, if they open in preview (either in side panel or on top of List view), then once you close them, the view/expansion should be the same. Side panel Preview modal Now, if it actually opens the work item within the screen…

Hey @Vinnydude , I'm currently on TEAM '26, so I might be a bit slow to respond 👀 When it comes to Bitbucket, it might be quickest to raise a question here: Bitbucket questions I would need to test this out as well, but I could only do so on the other PC I have at home. I mean, I could do it next week, but if you'd like to…

Hi @Niketa Lalwani , Do you have multiple screens or just one screen on which you record? Also, do you record presentations while in presenter mode (so, full screen) or somehow else? When you started recording, did you try to click anywhere on the presentation to see if the clicker (I'm assuming we're talking about that?)…

Hey @ahopton , So you got this thing resolved now, or do you still need assistance? Cheers, Tobi

Oh, interesting. I wasn't aware of that Bitbucket deprecation. This is what I've managed to dig out (and it's actually related to Bitbucket): If your account was created before February 2023, you may still be using a Personal Workspace (Legacy). These workspaces use deprecated "Owner" fields that can trigger the 2770 error…

Hey @Johan Theunissen , From what I know, there isn't a way to download the audio. And it/the feature is still in beta (officially). I've tried checking if there are feature requests for it, but no luck. I'm curious, what would be the requirement or the use case here? Is it to be able to use it offline as well, or are we…

Hey @Anna Jelier , Welcome to the community forums! I'm only aware of this particular bug related to checkboxes/action items on work items: JRACLOUD-92088: Action Items that are copy pasted can become linked to the original causing them to update together Now, I'm not entirely sure if you're actually referring to this…

Hi @Veronika Makendzhieva , I haven't noticed this particular behavior lately, but there's a ticket/feature request regarding the general search experience here: JRACLOUD-94189: Top search bar does not fetch results the same way the search bar within boards does. Also, are other users on your site experiencing the same…

Hey @Kustagi Suma , Just to confirm, you're on Confluence Premium plan, right? I'm asking as this feature (Team Calendars) is only available for Premium and Enterprise plans, as stated in the official docs. Also, are other users seeing/experiencing the same thing? I'd potentially recommend trying to use different browsers…

Hi @Vinnydude , Just to confirm, you're running v4.2.17 currently? (should be the latest one) Crash might be related to how Sourcetree handles auth protocols. You could try switching your connection to SSH to see if that will help 👀 Here's the official article: Set up SSH with Sourcetree Additionally, you could check if…

Hi @Marcus , I believe this is somewhat mentioned here as well CONFCLOUD-77735: Scroll PDF Exporter is unable to retrieve the rendered view of a page with altered tables from Table Toolbox This might be a general API limitation related to third-party macros. 🤔 Now, I haven't played that much with this particular app/macro,…

Hi @Miriam Kahl , Can you maybe share some details on how you are trying to invite the user? A few things you could check: * Check if the account already exists and if it's maybe suspended or deactivated * When inviting new user, try to leave the group blank. I believe there is/was some issue around that area. 👀 Once you…

@Sam Stoof I'd then recommend reaching out to the Loom support team via one of the linked channels. Recommendation is to use Need help with your Loom account? Here’s how to contact Support (and get help faster), but if, for any reason, you cannot submit a ticket there, you can use the other one. 👈

Hi @David Lowery , Can you try reaching out to Loom support via one of these channels: * Need help with your Loom account? Here’s how to contact Support (and get help faster) * Atlassian Support: Pricing, Billing & Licensing The team should be able to check what's going on with your particular account and you can share…

@roniger, and https://admin.atlassian.com/billing/ throws the same thing? Also, to circle back to https://www.atlassian.com/company/contact/purchasing-licensing > when you select these options (I believe you can leave the URL field empty) and explain that you'd like to delete your account and remove subscriptions, does it…

Hey @Rodrigo Ruckert , As John said, there have been some changes around that - see announcement here: Simplified All Work view: one unified column to rule them all (having this 'unified column' instead of multiple ones) There's this feature request to have the ability to separate these values and have old way…

I could reach out to forum support and ask them for help. However, before doing that, what happens if you go to workspace settings > Plan details? This should open Atlassian Billing and your Bitbucket subscription, where you (if you're billing admin) should be able to deactivate the subscription (even if it's a free one)…

Hi @daniele fiorito , As Rilwan said, there are a couple of features requested related to this, and there have been numerous questions in the forums as well. Now, the best bet would be to vote for those linked feature requests (maybe there are even newer ones), note that Sourcetree is a free product/app and that being…

Hey @roniger , If we are talking about Bitbucket, you should be able to follow instructions stated here: https://support.atlassian.com/bitbucket-cloud/docs/delete-an-account/ to delete an account. However, if you're stuck with particular step, you could also reach out to Billing and Licensing suppot…

Hey @RICK DEEMER , When you record a video, it is set to private by default and stored in your personal Library. While you can create folders to group the videos, these are still only visible to you. If you'd like to share it with your team, you would need to share it with the workspace where your team works. More about…

Hey @Sam Stoof , I've seen Loom redirection issues once or twice. Especially if you're using multiple/different Loom accounts (in your case, old and new one). I haven't had the case where a self-managed account was integrated with Google, so that might influence the whole experience here as well. Now, what I'd recommend is…

@Todd Gillissie cool. Thanks for that! Here's a link to created feature request if anyone else stumbles upon this: SRCTREE-8255: show author column in history view