Tomislav Tobijas Community Champion

There are some inconsistencies when it comes to the new dark mode 👀⚫ Also, some colors do change when switching the theme (e.g., this JRACLOUD-83848), but to me, that's relatively fine. But I agree that some items and/or elements might be a bit harder to distinguish in dark mode, compared to how things look in light mode.…

Hi @Jessica Tousignant , You might see different behaviors on different sites - as you described, you can get to that pop-up panel, but the button is grayed out. Generally speaking, if user does not have permissions to add attachments, they won't be able to see the button (or macro) at all. However, on a couple of my…

Glad it helped! 😊 Yeah, in that case, ignoring only *.ipynb files in this repository sounds like the safest workaround. If you still need to compare notebook changes later, maybe a dedicated notebook diff tool would be a better option than relying on Sourcetree’s default diff view.

Hey @Neznakomec , I'm not that familiar with Jupyter Notebooks, but it would probably depend on how large these JSON files are. From what I've found, .ipynb files often contain long, single-line strings of metadata and Sourcetree's diff engine probably attempts to process these as standard text. But then a single line or…

That+s one way to do it, for sure @Dhan Singh Bisht And it can be effective too (if used appropriately). It kinda depends if you need to do some advanced reporting or not. If so, I would still go with custom fields or resolution, as you can only select an option and not rely on users to type in the correct prefix. If…

Hey @Gabriele Dias , Yeah... this is currently a 'limitation' when it comes to Rovo agents: ROVO-539: Rovo chat/agent is not able to create a page under a parent page As stated in the workaround, you could try using Confluence automation, but it might not be ideal 🤔 What you could try is to improve the agent's success rate…

Hi @Dhan Singh Bisht , You could use several methods for something like this: * Add new resolution - is "Defer for Later Fix" represents a final state for the current work cycle, you can add it as a Resolution. * Use Labels - If you want to categorize the ticket without changing its status or resolution (easiest option if…

Hey @Joe Collins , Are you using Create with Rovo feature and you're experiencing this behavior? There shouldn't be any limitation when it comes to which objects will Rovo use - especially not on Enterprise plans. Have you tried specifically prompting Rovo to use other shapes and objects when constructing a whiteboard? I…

Hi @Prashant Rajan , Which browser are you using? Have you tried using different browsers (or incognito mode) to see if the same problem exists there? I did try to use edit button (pencil icon), and the comment editor opens at the same place where the view comment was. There's no auto-scrolling, focus shift, or anything…

Hey @Margo Preiss , You can use the following channel to raise a ticket regarding billing: Atlassian Support: Pricing, Billing & Licensing As it might be a bit 'tricky' to raise a request, I'd suggest checking out the following…

Hey @Niladri Sekhar Adhikary , 👉 Note that Compass is being phased out (you can read more about that here — The Next Chapter for Compass). That being said, I'm not sure if users can 'start' or add a new Compass app to their site; although there was never an announcement that this wouldn't be possible. So, did you try to…

Ah yeah, it's tricky to actually submit a request there 😅 Once you fill those out, click on Need more help? > this will open a chatbot, but at the bottom there will be "Submit a support request" button. Once you fill those things out, you'll be able to submit the ticket. Yeah... It's not that intuitive :/

@Dan Turner SEN has been replaced with EN number (mainly for cloud apps). If your Loom is connected with your Atlassian Organization, you can do the following: * Navigate to https://admin.atlassian.com/billing/ * Click "Manage" next to billing account (where Loom is located) * In "Subscription" tab, click on Loom…

Hey @Dan Turner , You could use the following channel: Atlassian Support: Pricing, Billing & Licensing Select Payments > Request a refund and then type in your invoice number (for which you want to request a refund). Now, I'm not sure if this will apply to cases where Loom is still 'standalone app,' so not integrated with…

Alright. In that case, I'd probably suggest reaching out to Atlassian Support - they can check backend information and maybe point you in the right direction on what to try out to fix this.

Hi @Haitham Josef Elfaham , You're saying this used to work? For commits, the commit message does need to contain work item key. On the other hand, for pull requests, PR title needs to have work item key for automation to be triggered. This is how Jira's triggers prioritize PR's metadata over the individual commit history…

Hi @Oren Koren , I'm going to move this question to Rovo Q&A forum section. As I haven't worked with Claude that much, I cannot give any actual insights. You could maybe try one of the following: * Do a re-authentication (re-connection) * Which Claude plan do you have? I do think it works best with Claude Team or…

Hey @Christine B , Alex from Vertuna (ConfiForms vendor) is usually quite active here, but you could also reach out directly to their support team via one of their support channels. 👈 Vendors are usually quite responsive when it comes to general or troubleshooting questions related to their apps, so you might try out that…

Hi @Niklas Haustein , As this is a Marketplace app-related question, I'd maybe suggest reaching out to the app vendor directly. For ConfiForms specifically, you can find a list of support channels here. 👈 Alex from their team is also here on forums, so he might chime in, but it might be quicker to reach out to them via…

Hey @Widerlani Campos , I can see it's still in pending status. I am not sure if someone will chime in or not :/ Any chance you can ask one of your admins to raise a ticket? They can also link this discussion, and they could add you as request participant so you can continue the discussion with support. This would probably…

Thanks for sharing these examples! Really cool to see a scenario and how you can build up your solution around that. The most intriguing part actually was to hear how Atlassian uses the kudos program internally and how that can also improve employee satisfaction 🙂

@Fathi ah :/ I'm not sure what the procedure here would be 👀 If your account was deleted, then I'm not sure what happens with the data (e.g., videos) in Loom. In the meantime, have you spoken with support and forwarded that message from internal IT that the account no longer exists? I mean, if videos do exist, they should…

Hi @Bruijn A_ de _Aron_ , With the following: ...but if that same space makes a new release it shows up in my new plan... Are you saying that even if you change plan source and 'remove' all releases from previous source(s) (meaning, spaces), whenever a new release is added to that 'old' space, it will also show in your new…

Hi @Yona Lo , As this is a Marketplace app-related question, I'd maybe suggest reaching out to the app vendor directly. For ConfiForms specifically, you can find a list of support channels here. 👈 Alex from their team is also here on forums, so he might chime in, but it might be quicker to reach out to them via their…

Hey @Martin Schuller , Can you confirm on which Jira plan you are on? As GitKraken's app for connecting GitHub, GitLab, etc. is not free, you could have a situation where your Jira is on a free plan and you're paying for the app. Have you checked https://admin.atlassian.com/billing/ to see what the subscription status is…

Hi @Eivind Akerlie , There are two ways you can re-assign the billing admin role to your (or some other account): * Recovery via previous admin account - if you can access the previous billing admin's email, you can reset their Atlassian account password to log in and assign the role to yourself. This kinda depends on your…

Hey @Rachel Sedwick , To which support did you reach out? I believe you could reach out to Loom support through here: Need help with your Loom account? Here’s how to contact Support (and get help faster) They should be able to provide you with steps on how to 'merge' these accounts. Trello is definitelly an 'Atlassian…

Hey @Waltraud Gerstacker , Which recorder are you using? Browser or desktop application? Also, when you select a 'window,' how does the recording look at the end? Is it a blank screen or something else? If you're doing a full-screen presentation, maybe the easiest way would be to select full screen instead of a window to…

Hey @Madiyar M , Do you already have a workspace connected with this account, or would you like to create a new one? A few things you could try: * Try using different names for the workspace * Try using different browsers and/or an incognito window Also, is this a 'brand new account' or has it been a while in the…

@Mr_ Beedell_ Roke Julian Lockhart _RJLB_ it might be that they have some kind of automated spam filtering enabled within JAC. Potentially, this has been flagged due to links pointing to GitLab, but I'm not 100% sure. If they have some kind of mechanism in place, maybe someone needs to review it before it becomes visible.…