Tomislav Tobijas Community Champion

@it miti do you see the "Contact support" option within the Loom widget? If not, can you try to prompt the AI chatbot a couple of times to see if the option will show up?

Hey @Randy , I can see how this would be beneficial in some cases, as the one you've mentioned. I've tried checking JAC for open feature requests or suggestions, but couldn't find anything related to it. As Marc mentioned, you (actually your Confluence admin) can reach out to Atlassian Support, explain your requirement and…

@AJITH PG I think one of our clients recently did this (or potentially something similar), and that they followed this article Alexander shared (for migrating databases). Although, if I remember correctly, they did point out that it is/would be easier to migrate attachments as well. Basically, copy everything to the test…

Hey @ALEX VARGHESE , Rovo can probably help you out here. You could build Rovo Agents to automate the process of reading BRD doc and transforming it into structured HTML based on historical data. What I would recommend to check and to start with is this learning course: Work with Rovo agents and build your own 📚 Apart from…

Hi @Katherine Barako , As this is a Marketplace app-related question, I'd maybe suggest reaching out to the app vendor directly. For ConfiForms specifically, you can find a list of support channels here. 👈 Alex from their team is also here on forums, so he might chime in, but it might be quicker to reach out to them via…

@Aditya Raman ah, this falls a bit outside my domain. I could play around with this, but don't know if I'll have the time in the next couple of weeks 🫤 There was a dedicated MCP support channel, and I wanted to check it, but it appears they've deprecated that support portal, and all requests related to MCP are forwarded…

@Darren Johnston are you using an API token from your account or service account? There's a difference between the two as explained above. Also, which scopes have you selected? I could try/test this in the coming days to see what response I get when using one or the other.

Hi @Harriet Brennan , I usually reach out to the Loom support team in these situations (although I haven't experienced issues with downloading per se). You can reach out to Loom support by following the steps from this article: Need help with your Loom account? Here’s how to contact Support (and get help faster) Btw, have…

A bit off topic, but the moon part reminded me of something I really enjoy, but unfortunately don’t do that often — just looking at the sky in the evening and noticing the moon and the stars. 🌕✨ It’s one of those small moments that gives you a completely different perspective on your time here on Earth… and makes some of…

Hey @Mike Vlk , On top of what Trudy said, there's a feature request related to this: JRACLOUD-96809: Provide the ability to disable the global preview panels I've heard a couple of our users saying the same thing - that it would be helpful to have an option to enable/disable this, whether on the user or global/site level.…

Hey @Dee from Texas , In this case, everything is managed on the Entra side, although it might depend on how the provisioning is set up/configured. As Dirk said, you can configure the scope of provisioned users/groups and sort them like that. On the other hand, you can also navigate to admin.atlassian.com > Directory >…

Hey @it miti , You can reach out to the official Loom support team by following the steps in this article: Need help with your Loom account? Here’s how to contact Support (and get help faster) 👈 What could have happened might be related to the migration of the Loom account to the Atlassian account/platform, as per Logging…

Hi @Cat Tinsley , I would probably also suggest going with/trying Rovo agents. You can probably follow this article for it: Create service requests with Rovo agents Also, related to agents, there's this request: ROVO-299: Allow admins to configure specific recommended agents for users to access in Rovo Chat > with that,…

Hey @Leandro Cardoso , On top of what German said, I've seen cases where people used Developer console to create a new OAuth 2.0 integration app and used something like that for making endpoint calls and authorizations. But that might be overkill... What I actually wanted to share, and it's related to service accounts, are…

Hey @Pasarkar_ Supriya , For this kind of configuration change, I’d recommend reaching out to your internal Jira admin(s), space admin, or IT/support team first. They should be able to check whether the Test Automation Status field is available on your site, whether it can be added to the relevant screen/work item layout,…

@Charles Légaré Lapointe you'll have to reach out to Loom support team to check that out 👀 You can use channels mentioned here: * Need help with your Loom account? Here’s how to contact Support (and get help faster) * Atlassian Support > in here, you can use "Account Login and Email Issues" option Or, there's this channel…

@Richard Fisher apologies for delayed responses - I'm OOO, so I'm not near the laptop most of the time. Anyway, I haven't seen this, but you could reach out to Loom support team by following these steps: Need help with your Loom account? Here’s how to contact Support (and get help faster) They should definitelly be able to…

@Andreas Walden I'm OOO, but I could play around with this next week and see how it actually works. But if you find the answer in the meantime, I would appreciate it if you could share it here 👀

I played around with different macros (incl. Page Properties report and such), and I think what @Laura Campbell mentioned is what you're seeing. There's a difference between these two macros, and it might be that your old/legacy macro was automatically converted to the new one (or you can check page history to see if…

Nice! Congrats @Tuncay Senturk _Snapbytes_ ! 👏🥳

I’m probably on the boring side here - I still use my first email address, and it’s actually my primary one. 😄 Surprisingly, it aged pretty well… except that it contains “.hr” in the username, which is the Croatian domain. So whenever someone asks me for my email address, there’s usually a short, awkward pause while they…

@Shravya Chinthapatla I'm not sure. If I recall right, someone mentioned open or closed beta... but I'm not sure what the status of it is. You could probably leave a comment on that article I've added and ask Tejasvita if she can share any insights or news about it. 👀

Hey @Tracey Formilan , Just to clarify - are you using basic space timeline, or Jira plans (ex. Advanced Roadmaps)? For basic timelines, you can check this article: Schedule work for scrum teams on your timeline, while for plans, it can also depend. Also, when you mention child issues/work items, are we talking about level…

Hey @Shravya Chinthapatla , There are some native features you can explore, but not all of them cover individual capacity planning: * What is capacity planning? A project management guide * Introducing Individual Capacity Planning in Jira — Join our Early Access Program > I haven't tried this myself, but it sounds…

Hey @Dietmar REITER , The closest thing when it comes to export/import options for Rovo is this feature (request): ROVO-179: Allow users to export Agents and import Agents into different cloud sites While we're at it, JAC (jira.atlassian.com) is the official bug and feature request tracker. 👀 As for providing feedback, you…

Hey @Hansel Faren , Is this AI-generated? I'm asking because there's a mix of UI buttons and options when it comes to Jira nav itself (at least in those images). 👀 Now, Jira dashboards are fairly limited, and you probably won't be able to get this exact look. Some gadgets are not available if you use native features. What…

Hi @Cordelldow , This question landed in the Loom forum group, so my question is - are you trying to record videos with Loom and you're struggling with that? If we're talking about Loom, you could set a custom recording area as described here: Record a custom-size video It's also kinda recommended to use the desktop app…

Oh, nice @jeffrey_a_king !! Thanks for sharing these steps and the final resolution to your problem. Definitely going to bookmark this (at least for myself) 🙂 Btw, apologies for the delayed response from my side - I'm currently OOO, so I'm struggling with catching all emails and notifications that arrive in my inbox 😅

Interesting 👀 For you, talk IS action. Your most used work phrase is “do you have five minutes to chat this through?” and you love when your team huddles up to problem-solve out loud. Because you get affirmation through dialogue, you search for meaning in words AND tone, so every yes, no, and a-ha! is important. And you’re…

Hey @Srishti Srishti , On top of what Vronik said, you can check with other colleagues if they are experiencing the same thing on the site you're using 👀 Also, if you're not a Confluence admin, you can reach out to them and see if they can help troubleshoot this. If not, they can raise a support ticket with Atlassian…