Tomislav Tobijas Community Champion

Hi @Allison Hopkins , As stated by Ellie here https://community.atlassian.com/forums/Loom-questions/I-don-t-have-another-workspace-to-transfer-my-videos-to/qaa-p/3247326#M1651 ...this change only affects the ability to move content between workspaces. If you don't have another workspace, there is no action for you to take.…

Hey @Jennifer Tan , As stated by Ellie here https://community.atlassian.com/forums/Loom-questions/I-don-t-have-another-workspace-to-transfer-my-videos-to/qaa-p/3247326#M1651 ...this change only affects the ability to move content between workspaces. If you don't have another workspace, there is no action for you to take. I…

Hey @Alain Kovacs , Unfortunately, JSM and CSM do not expose blog posts as knowledge base articles when you connect Confluence with one of these apps. 🫤 I think what you could do, as a workaround, is the following: * Use a "News" page with the blog posts macro > basically, configure the macro to display "excerpts" or…

@Nadine Shaw quick update - you can check comment from Ellie here: https://community.atlassian.com/forums/Loom-questions/Do-I-need-to-transfer-my-videos-to-a-different-account-The/qaa-p/3247200#M1637

Hey @Paula Rohach , I've seen a couple of questions around this topic so I'm assuming we're talking about workspace integration with Atlassian platform. 🤔 Can you maybe check this and see if that answers your questions: https://community.atlassian.com/forums/Loom-questions/Loom-to-Atlassian-Migration/qaa-p/3246996#M1631?…

Hey @Lynn Jetzer, I've seen a couple of questions around this topic so I'm assuming we're talking about workspace integration with Atlassian platform. 🤔 Can you maybe check this and see if that answers your questions: https://community.atlassian.com/forums/Loom-questions/Loom-to-Atlassian-Migration/qaa-p/3246996#M1631?…

Hey @Md_ Abrarul Huda , On top of what Trudy and Arkadiusz said, I know our team test and even implemented a couple of projects with these two: * User Management and License Optimizer for Jira & Confluence * Flexible User License - Auto User Management for Jira Now, I'm also trying to find a decent native solution for…

Hi @Frederik Decelles , On top of what Ajay said/asked, can you share if that was your personal site or a company site? Also, if you know, which plan did this site use? Note that free sites comply with data retention policies as stated here: Track storage and move data across apps / What happens to Free plan apps if…

Hey @Clarke Tanner , Yeah, this is mandatory and all workspaces will eventually be migrated under 'Atlassian umbrella.' As for some additional details, I'd recommend checking these articles: Loom's Recent Product Investments Loom Customer Integration with Atlassian: Pricing, Billing, and Role Changes Loom customer…

Lovely! Glad to be able to help and thanks for sharing what worked 🙂

Hey @Shatoria Poole , Can they try/check the following: Toggle View Mode Sourcetree has different layouts for the commit area. To return to the traditional view: * Open the Commit tab. * Look for a small icon or toggle in the upper right corner of the commit text area (often looking like a list or a split pane). * Ensure…

Oh interesting @Nadine Shaw 👀 Does the email say why you would need to transfer content? @Brittany Soinski do you have any insights about this? Cheers, Tobi

Hey @Pai H_ Prahalada _EXTERN_ Embitel_ , Can you share how you've created an API token? Is it a personal one, service account one (or something else)? Can you maybe check this example, and try following one of these methods to see if the things work…

I think I had a similar 'issue' once, and for me, duplicating the page worked. Like, on a duplicated item, I could remove elements, and then I used 'select all' method to simply copy things from the duplicated page to the source one 👀 Not saying it will definitelly work here, but might be worth a try... 

Are you looking for the audit log (within the space of Confluence/app) or would you just like to see when a user shared a page with a group, who else received the notification, meaning who else is a member of that group? Personally, I didn't need the audit log feature, but I can see some benefits to having one. On the…

Hey @Cat Tinsley , Here're a couple of my takes on this: * Yes, you could use Rovo for this - basically, you could follow this article: Connect custom website to Teamwork Graph I think I did test this with one of my sites (we're on WiX) and it seemed to be working fine. * There isn't an out-of-the-box connector for…

Hey @joanna_natial , Can the user try to check how their verification is set up (via id.atlassian.com/manage-profile/security)? It kinda depends on how this account is managed - like, are we talking about a personal managed account or a company managed? If they can also reach out to their Org Admin where the account is…

Hey @허지수 , Did you manage to troubleshoot this? Or have you maybe found a workaround? I did try to find open issues/bugs related to this on JAC, but didn't manage to do so. What you can do is to open a bug/ticket on there and state what you're experiencing. Cheers, Tobi

@Lluc Sanfeliu Bosch can you try to navigate here: https://id.atlassian.com/manage-profile/security/api-tokens?

Hey @Richa Goyal , Officially, there's no mention that it supports OAuth 2.0 with 2LO (for standard remote connections. An alternative way would be to use API tokens (basic auth for personal tokens or bearer for service accounts). You could check these feature requests: * AX-1603: Allow Service Account Impersonation for…

That's definitelly interesting case. I've never experienced it myself, but from what I'm hearing, the UX could surely be improved. As said earlier, I'd recommend reaching out to Loom support. They should be able to remove you from the workspace and investigate it further. ☝️ If you do find a solution/resolution to this,…

Hi @Rachmad Abraham Firdaus , I'm didn't manage to find official information, but usernames could be reserved for a period even after an account is deleted to prevent impersonation and maintain data integrity. This could mean that usernames are often treated differently from email addresses. While your email becomes…

Hey @sjlavena , It's probably that this workspace was suggested to you based on your email domain. Now, for why you're not able to leave a workspace might be in cases where you're an admin or if the workspace has specific membership restrictions. There might also be differences depending if your workspace is standalone or…

@ilayaraja Rengasamy can you try following these steps/this article: Introducing User Access! Where admins can audit + troubleshoot permissions (all paid editions)? With this, if you're a Confluence admin, you should be able to verify what each user can see/edit. 👀

Hey @Superadmin , What seems to be an issue here? To continue performing Git operations, you need to create a token specifically for your Atlassian account: * Go to your Atlassian account settings (select your profile icon > Account settings). * Select the Security tab on the top navigation bar. * Click Create and manage…

Hi @Vikas K Sinha , I managed to get my desktop app up and running. You could try to re-authorize and/or check site access. Maybe before all of that, can you try reinstalling the app/software? 👀 Also, are you on a paid plan to try to raise a support ticket here Atlassian Support? This should be an official channel related…

Hey @Noc , Welcome to the Community Forums! Can you maybe share which connector you are using here? Is it one of the Marketplace apps, or are you using some custom connection? Cheers, Tobi

Hey @Carolyn McNicoll , On top of what Bill said and shared, you can do a double-check with Community Managers team by reaching out to them via email communitymanagers@atlassian.com. A few years ago, I had the same issue, so they managed to 'migrate' things from my previous account to my personal one. 👀 After that, as Bill…

Hey @shirley_yi , In addition to what Shalini asked, have you tried reaching out to your Jira admins/IT department to see if they can help with this? Their team is usually the one handling these kinds of requests and helps troubleshoot issues related to your site/instance 👷 The link does seem to be part of Xray app, and…

Hey @Mohsin Desai, On top of what Thorsten said, which is the case where the user does have a Confluence license but just not a space permission, there's an option (for Org admins) to configure app access requests > see Approve or deny app access requests 🔐 Basically, it would differentiate if you're looking for: * Only…