Tomislav Tobijas Community Champion

Hi @Raghavendra Rao I Just checking in on this one! 😄 Did you end up resolving the issue or finding a workaround? Also, with Compass being phased out, I'm curious whether you've continued exploring Compass, started looking into DX (that would be interesting to hear 👀), or simply moved in another direction. Would be great…

Hey @Jerry Holland , As the guys have said, if we're talking about portal-only customers, there's a feature request to have chat option for them as well: JSDCLOUD-18885: Ability to have Live chat for Portal-only and anonymous users Basically, the workaround would be to migrate those customers to their respective Atlassian…

Btw, try raising this somewhere in Champions Slack 👀 Hopefully someone from Atlassian can chime in there or at least point you to someone who can tell you more 🤷

Oh well… this is new 🤔 We work with clients in the financial sector, and I can definitely see this becoming an issue in certain scenarios. I don't believe we've received this notification yet, but I'll have to double-check. That said, I can also understand their reasoning here. I suspect this is partly intended to prevent…

Hi @Melvin John Just to add to what A A Ron mentioned 😄, Cloud site URLs (*.atlassian.net) must be unique, so it's possible that someone has already registered the name you're trying to use. If you already have an Atlassian organization associated with your company, there's one thing worth checking: Go to Atlassian…

Hey @Robert Paul Stewart , If we're talking about the browser version, you should be able to simply click on the bottom "Inbox" button 👆 (or use g + i on the keyboard) as Anwesha said. It also took me a while to figure out that I just need to click the button at the bottom rather than find the expand/collapse one on the…

Hi @Herlon Moura Since your repository is already in read-only mode, this will probably require intervention from Atlassian's side to allow you to push the cleaned history and potentially run garbage collection afterward. I'll ping the forum support team to take a look at this 🛎️. Someone should get back to you within 1–2…

You know it's going to be a great class when @Rob Hean is teaching! 👨‍🏫 I missed about half the session because I was on the road, but judging by the comments, everyone had a great time! 😄 Also, love all the examples shared in the comments (especially the Geo map!! 🗺️; I've never tried that one myself, but it looks like I…

Hey @Saki Wilcox, If you're looking at Atlassian's documentation, you should receive a second email titled "Let's get you back into your Atlassian account" approximately 24 hours after requesting recovery. A few things worth checking 👀: Check your spam/junk folder, including emails from @id.atlassian.com. Make sure at…

Hi @Grafe Libao, Thanks for the detailed explanation and for documenting all the steps you've already taken! 🙏 I'll try to reach out to our Community support team and flag this for review. 🛎️ Hopefully, someone from Atlassian will be able to take a look and get back to you within the next 1–2 business days. In the…

Cheers for additional info! I believe one of my colleagues mentioned a similar problem at one of the client environments 👀 but he's on sick leave atm so I'm not sure if they managed to fix it or not. Any chance you're on a paid plan? If so, I'd recommend reaching out to Atlassian Support as this appears to be only…

Hey @Fabio Peruzzo , I've played with Rovo and MCP a bit, as I've found this intriguing and managed to find out this 👇 One workaround I tested is using Rovo or MCP to retrieve approval information from Confluence pages, including approval status, reviewer, and approval timestamp. I was able to retrieve approval information…

Cheers @Anwesha Pan ! 🙌

Finally managed to find the time to publish this 😅

Hi @Daphne Moore 👋 Do you want to cancel a paid Trello subscription or delete your account entirely? Cancel your subscription: Open your Workspace → Billing → Cancel at the bottom of the page. You’ll need to be a Workspace admin. See Change or cancel your Trello plan. Delete your account: Follow Delete your Atlassian…

Here's a fun one 😄 I originally prepared this a couple of months ago, but wanted to give slides another try to see how the new version would look. I've prepared a day-by-day Lisbon itinerary in my personal Jira, and I asked Rovo to turn it into a family travel presentation. Prompt: Turn my Lisbon itinerary [link] into a…

Hi @avnere Yes, Support team can trigger garbage collection on the Bitbucket repo. Since you’ve already force-pushed the removal of the large commit, the remaining unreachable objects may still be counting towards your storage usage. I’ll try pinging the forum support team to get someone from Atlassian to take a look. 🛎️…

Hi @Paulo Cesar de Araujo One more important thing: This is a public forum, so I'd strongly recommend editing your original question to remove your personal contact information (email address and phone number), in accordance with the Community Forums Guidelines. Apart from that, the guys are right — it's a bit tricky to…

Have you also checked Atlassian Administration – Billing to see whether there are any outstanding invoices or active subscriptions that might be preventing account deletion? If everything looks fine there but you're still receiving the error, I'd recommend following Violeta's instructions above and contacting Atlassian…

Thanks for sharing this @Mahesh Shivamallappa ! One small thing — Loom link seems to be private/restricted to Atlassians only. Any chance you can make it publicly available? Thanks!

@Je-Sik Jeong Glad to hear the issue has been resolved and the charge was cancelled! 😊 Just for future reference (and for anyone facing similar issues), duplicate charges, refunds, and other billing-related questions are best handled directly by Atlassian Billing & Licensing Support. I've also put together a step-by-step…

@Subhrajit Giri Thanks for sharing! Just a quick note: App Central would probably be a better place for this discussion, as it's specifically dedicated to Marketplace apps and related recommendations. 🙂 Regarding user management, I was actually in a meeting yesterday where someone mentioned using Claude for broader user…

They'll have to introduce some kind of ID verification or something in that direction 😅 as I've seen too many people dealing with the same problem 😕 Hope you don't have anything critical on those boards.

Unfortunately, I couldn't catch the whole session, but I'll definitely have to "force myself" to use Remix a bit more! 😅 We've been using Slides more and more lately, and they're great! :)) One more thing – I never realized these live sessions came with completion certificates! That's a pretty cool touch! 😁 [toggle]…

Hi @mcre210 Unfortunately, this is a tricky situation, as Trello has strict account recovery policies for security reasons. A couple of things worth checking: Are you still logged in somewhere? If you can access your account, you may be able to update your email address through your Atlassian account settings. Can you…

I wouldn't say that often. 1 per month or so. As this one is pretty straightforward, we don't need to do much after copying. We do have some folders or pages that are restricted to internal users, but we use groups for that. Permissions do copy if you copy the full page tree (if we're talking about page/content…

Yeah, it was a live environment where I/we performed this. But it was only a one-time thing. I guess we could just follow the same principle for new pages, or create some kind of AI scheduler that would do this 🤔

Hi @Justine Lions , Just to be clear, we're talking about 'differences' between these two macros? Jira Data Center is actually the legacy one. One thing related to automatic conversion is this bug: CONFCLOUD-84619: Automatic conversion of the legacy Jira Issue Macro is not retaining the column order There are a couple of…

Hi @ruilin zhang , I'd say this direction using [ARCHIVED] prefix would be a common and effective workaround. I believe we used this approach a couple of times. It's really shame JRACLOUD-10507 has soo many votes and is still 'gathering interest' 🫤 One thing that's worth noting here is that a lot of teams still reference…

Hey @Keith Furnell , I just noticed you can't even switch spaces to use Compass components anymore 👀 Guess it's due to deprecation/Compass EOL. Bulk conversion Anyway, what we did before (and I believe that's still the case) is to use bulk updates either directly in Jira or with automation. Basically, when you switch to…