Tomislav Tobijas Community Champion

Hey @Edwin Uy , On top of what Kris said (and that's probably the closest thing you can get with native functionalities), there's a feature request related to nesting specific macros, including expand within action items: CONFCLOUD-78513: Nest Expand or other Bodied Macros in another Macro If they ever develop this, I…

Hi @Alexander , Have you explored Jira Plans? You can do a lot with those but they won't cover all of the requirements you've listed here. For example, you'll be able to get two things (from 3 listed) here: Timeline view with dependency lines Critical path identification As for the third thing: ...Ability to drag and…

Hi @Michalina Tylska , Just to confirm - you're on Mac or Windows? Also, which version of Sourcetree are you currently running? There's also this suggestion by another user on the existing bug report: ...After upgrading the embedded Git in SourceTree then it started to work... Potentially this could work 🤔 Cheers, Tobi

Hi @MartinCausley , Can you try this: Any chance you can try using OAuth instead of API tokens? I've seen a couple of discussions around this and it would seem that OAuth works much better than this method. 👀 Also, if we're talking about API tokens, can you maybe try clearing out all auth credentials from credential…

Hi @Michalina Tylska , Any chance you can try using OAuth instead of API tokens? I've seen a couple of discussions around this and it would seem that OAuth works much better than this method. 👀 Also, if we're talking about API tokens, can you maybe try clearing out all auth credentials from credential manager and then…

Hi @Siem Rovers , As you've found out, this is fairly limited at the moment. Apart from using wildcards (multi- or single-character, or leading wildcards), there's not much you can do. 🫤 Everyone's focusing effort on AI - meaning Rovo Search and stuff so that might be a direction worth exploring. As for some ongoing…

Some really cool examples here :) I've got a fun one, but I'll share that in a separate article I'm preparing. 😉 As for the one I can share here, a couple of months ago, I built an agent that works with our (relatively new) process for estimations. The agent analyzes the requirements and then, based on previous projects,…

Unfortunately, Atlassian does not have a phone number you can call. But once you submit the ticket as explained in the steps above, that will get you a real person/human who will work with you on the created ticket. These days, everyone is just pushing AI before human assistance. 😕

Hi @Nicole , Yeah... this can get messy and confusing. 😕 What you can do here is reach out to the Pricing, Billing & Licensing support team. Select Your Account → Cancel cloud subscription, then click Need more help? in the bottom-right corner. An AI chatbot will open, but you should see a Submit a support request button…

Hi @alexandra gaucher , A couple of things you can potentially do 🤔: * Archive a list - basically archive all cards in a list. Once that's done, you can also delete the archived list together with all cards that were in the list * Close old board(s) and create new one - basically, start from scratch and leave all your…

Hi @sebastian , I've pinged the forum support team to take a look at this. 👀 Someone should get back to you as soon as possible. Cheers, Tobi

Hi @Lutz Faber , Yeah... this is a bit tricky, as it isn't really clear when users who are either invited directly or via IdP receive app/product notifications. There's this feature request that you can monitor/start watching: AX-1248: Ability to disable the Welcome emails sent to user after granting Product access…

Hi @ALEX VARGHESE , I'd maybe rather use Rovo Agents than Rovo Dev. You could build an agent that: 🤔 * Analyzes context - like, reads the Jira work item campaign description and acceptance criteria * Execute/perform actions - this is where it might get a bit tricky. Meaning, you'd need to test stuff out to see if custom…

Hi @Ray Kleijngeld , Can you check the following: https://id.atlassian.com/manage-profile/email > click on email preferences center and see if Product invitations option is checked. On the other hand, it might be that your email (for some reason) landed in Atlassian's suppression list. As you're on the Bitbucket Standard…

Hi @marcelo , Please see my previous reply and try to follow the instructions/steps stated there to submit a new support ticket. Cheers, Tobi

Hi @Liliana Luna , You can use the following channel to request the removal of remaining apps: Atlassian Support: Pricing, Billing & Licensing Select Your Account > Cancel cloud subscription > at the bottom right, click on Need more help? You'll then end up with an AI chatbot, but there's Submit a support request button…

Hi @DONATO FRATTO , You could maybe create a custom field (e.g., a text field) and then use it for sending emails instead of using the description field. For example: * Create field labeled Email (text field type) * Update automation - use syntax {{%Email}} in the "To:" section of the send email action When it comes to…

Hey @Princess Ovworefia , I'll quote Lam from Atlassian here: We can confirm this was a known incident affecting Trello Automation - users were experiencing an infinite loading wheel when trying to open, create, or edit automations. Our engineering team identified the cause and rolled back the change responsible for the…

@Martin Quigley this: But this will basically get you to here: https://<sitename>.atlassian.net/jira/boards?contains= What Alexandre is saying is to create a completely new board. You can also check this official tutorial (although it has some older screenshots): Jira boards tutorials / Find and create your Jira board 

Hi @lynnender , I see you saw other questions around this. As stated there, it seems to be a wider/global outage on the Atlassian end. I've reached out to the support team to take a look at it and at least post an update on the official Statuspage. Cheers, Tobi

Hi @김관호 , Yeah... there seems to be global outage in buttler/automation area. I'd suggest monitoring Trello Statuspage, although they haven't published incident report yet. Note that I have an open ticket with Trello Support and I'm waiting for them to get back to me with some additional insights. So far, I don't think…

Hi @CHUNHUI , Just to add on what Peter and Arek said... (and if you didn't resolve this already) If you're trying to start a new site from https://www.atlassian.com/software/confluence there are some backend issues you can stumble upon if you use this method to try tocreate a new site. Anyway, I'll quote myself 😅 here as…

Hi @Rakshith , As Agastya said, potentially you're looking at a browser issue. I tried to access Certiverse right now, and it all seems okay (redirection, OAuth and other things). On top of everything, you could maybe try disabling any browser extensions you have to see if those aren't blocking you from accessing cert.…

Hey everyone, Are you still experiencing the issue? I've seen a couple of questions around this so I'd expect we are/were talking about a global issue. However, I did try to open Automation now, and it seems to be working just fine 👀 Cheers, Tobi

Hey @Gerardo Sanchez , It would appear other users experienced this as well > see https://community.atlassian.com/forums/Trello-questions/Automation-stuck-on-loading-wheel/qaq-p/3264060 Although I did try opening "Rules" now, and it all seems to be operating as expected. Can you potentially try it out now and see how…

Hi @이아론 , Can you just quickly check if this will send an email: https://trello.com/test_notifications? Note that you need to be able to log in to your Trello account to actually open this. 👀 Potentially your email address is on Atlassians suppression list for some reason. What you could do is to navigate to this…

Hi guys, On top of what Arek said (I agree that's mainly the easiest way), here's the official article on downgrading and cancellation of Loom plans: Downgrade or cancel your Loom plan 📚 This applies to active subscriptions, not trials. If you really want to cancel it before the trial ends, you can use the following…

Ah, thanks for sharing @Martin Quigley It would seem that this is a backend issue then. @Alexandre Pezzini any chance you can raise a support ticket and share it with Martin so someone from the tech. support team can take a look at it? 👀

Hey @piter77, Apologies for the delay... Based on this: It looks like my entire space is gone, without any notification Are you saying that only one space is missing, or the whole site is missing? If we're talking about the whole site, you should have gotten something like this in your email inbox: *cannot attach…

Hi @Hemang Chauhan , Just a quick check - did you manage to get this sorted out? I do stumble upon this/similar issues with Rovo from time to time (mainly it would say "Unable to connect..." or something in that direction), but that would mainly mean that there's some kind of global issue which usually resolves itself…