Tomislav Tobijas Community Champion

Hi @Joshi , On top of what the guys have said, there's also this feature request: JRACLOUD-94094: Jira forms - share the work item ( issue / ticket ) number after submission I think what we've built once is automation that actually sends an email once the form is submitted and a new work item is created. Alternatively, you…

Hi @Akhila RAMANAN , As Fazila and Zulfkar suggested, I'd check with other users to see if they are experiencing the same thing. If you have an internal Atlassian/Confluence team (or just an IT department), I'd recommend reaching out to them 👈 I just checked two of our sites: in both cases, I can see the "Edit" button…

Hi @ARajagopal2 , Can you maybe share some additional details (potentially examples or screenshots) of how you actually want to integrate Jira with your mailbox? Also, are we talking about Jira or JSM, and which environment are we looking at (on-prem or cloud)? 👀 Generally, you can try to re-authorize the mail server (as…

@griesi007 yeah... As James said, this is recorded a bit differently if you set the assignee during the work item creation. I'd recommend checking what James suggested in his last reply. If, with that, you still don't find the issue, I'd suggest following this: Another thing you could do is to start free trial of Standard…

Hi @hsl , I haven't seen some other reports around this and we don't have this particular security package on our devices that I can properly test it out. However, by looking at SourceTreeSetup-3.4.32.exe signing certificate seems to be valid. With an expiry date in October 2028. You could check your installer file by…

Hi @Keanu Westerman , This is a public forum and you'll mainly find end users or Atlassian Partners here. Regarding the refund, you can request it by raising a ticket here: Atlassian Support: Pricing, Billing & Licensing 🎟️ Select Payments > Request a refund and fill in the necessary info below to submit a ticket. Hope…

Hi @RC , Performance can definitely vary from browser to browser. I'm on Brave and I've seen similar behavior a couple of times (mostly when the page didn't properly load) Similar to what you're seeing in Vivaldi, in Brave you have the same behavior when you start scrolling the page/table, but within 1 second or so the…

Hi @Xenia Chilkowich , I believe one of the rare places where you can actually manually order filters is within the left nav itself if you star specific set of filters. You'll then see that handle icon next to each filter name. It depends on where you'd like to (re)order those. 👀 Another example where you can reorder in…

@griesi007 interesting... In the history, this should be logged as "User A changed the Assignee"; see below I do have a couple of questions: * Does this account (which is not receiving notifications) have access to multiple sites? If so, have you checked whether it's on the correct site (for in-app notifications)? I was…

Hi @Louise Harker , There is one thing you can use/try when it comes to Confluence and it's tied to Jira Service Management. Basically, you could add your internal users as customers to a specific JSM space and then 'connect' Confluence KB (specific or multiple spaces) to it. This would display Confluence as articles in…

Hi @griesi007 , Question: What configuration/feature are you using to automatically assign a specific user to a work item after it has been created? Are you using automation or something else? 🤔 If it's automation, can you check who the rule/flow actor is? Additionally, it would be helpful if you could share screenshots or…

Hi @nadine w_ , We might be looking at sync/indexing delays or local session caching 👀 Users can try some of the following: * Force a hard refresh * Clear the application cache (on Mac there's something like Trello > Settings in the menu bar; look for an option to Reset/Clear Cache) I'd also recommend reaching out…

Love this! 🙌 I'd like to hear/see more 👀 (especially about how you're tracking this and then awarding users)

Bless the moms! ❤️ I mainly have the memory of a goldfish, so I can’t remember that much from the early days (and all the old photo albums are at my parents’ place). But we’re still making new memories! My mum loves to travel, so every year or so we usually go on a bigger family trip together, which is always quite nice.…

@Radia Dev You could try configuring authentication policy within Atlassian Administration. As stated here you can configure authentication settings and idle session duration *note that options and features depend if you have Atlassian Guard More auth policies can be found here: Authentication policy settings for your…

Hi @Colleen Callahan , If your Loom is integrated with the Atlassian platform, then you'd need to navigate to https://admin.atlassian.com/billing/ and cancel it from there. This should be explained here: Downgrade or cancel your Loom plan 📚 If you stumble upon any issues or if you have any specific questions, you can reach…

Just to add to what Nikola said... I use shortcuts a lot, so I know the struggle. Back in 2025, they also announced that shortcuts would change to universal mode (per this doc). People discussed it here. 👀 Ideally, we would have an option to customize shortcuts (per user), and there's an open feature request for…

Hi @jlauture , On top of what Aaron said, I believe this has been here for a while. Definitely, it's been here since I first discovered Atlassian and that was around 6-7 years ago 👀 We only delete users when there are duplicate accounts or if someone accidentally created an account with an alias email or something like…

Hi @Christopher_Collins , On top of what James said, I know I've seen something like this implemented on one of our sites - automation rule specifically related to tracking label changes: * Trigger: Label added or Label removed. * Action: Send email or Post Slack message. * Benefit: This allows you to receive a real-time…

Hi @Ankit Gupta , Does this need to be a one-time thing, or do you need to dynamically create new Jira items from the table? Those larger tables (or content in general) can be a bit tricky. If you're open to manually doing the conversion, you could simply select the cells/rows and then use native integration and option to…

Hi @Ari , I know some of our clients (who are under specific regulatory requirements) are using this: ...Polling `/rest/api/3/auditing/record` on a schedule and dumping it somewhere yourself... Not ideal, but the thing works. 🫤 I do know there are open feature requests such as these two: * ACCESS-991: Increase audit log…

Hi @Evgenii Yavtyshenko , From the screenshot, I can see you have 1 workspace member (guessing that's you?) and one multi-board guest, which is, in billing terms, treated the same as a workspace member. You can follow the instructions here, Multi-board guests to check that out and potentially remove that user or convert it…

@borisbr85 have you tried checking this article and the instructions that Arek shared? 👇 It could be also Possible you are impacted from Cleanup unused free Workspaces Bitbucket cleanup of free unused workspaces: what ... - Atlassian Community Basically, we're talking about…

Hi @Shivam Kadwade , Summary and description do not automatically include links to Jira tickets or Confluence pages. You could try using Loom AI workflows (if you have Business + AI or Enterprise plan) to transform your video transcript directly into a Jira ticket or a Confluence page. There's also Bug report feature you…

Hi @losha2110 , You can change your Trello plan from paid to free by following the instructions in this article: Change or cancel your Trello plan 👈 If you want to cancel your free trial early, you can follow these instructions: Cancel a free trial If a payment method is added, a Workspaces on a free trial will…

@David Cook yeah... seems like a bug as I'm seeing the same thing. If you do reach out to support, I'd appreciate if you could share here what they said 👀

Hi @Jiebyoung Park , If we're talking about "All work" view/tab within a specific space, this is about to be merged with "List" view (as described here) 👀 Now, in List view, users do/will have the option to pin specific fields as filters: But if you're looking at global search, which is under…

Hi @Apoorv Sahai , I'm going to move this to the JPD Q&A section so someone from JPD product team might chime in. Based on the official limitation stated here and how Jira generally works, archived ideas are still counted towards that limit 👀 I guess the option would be to split ideas you have into multiple projects/spaces…

Hey @Priyadarshini R , Are you planning to do any transformations or summaries of those SLAs? Meaning, if you're pulling things directly from JSM you can use the following API endpoint: JSM Cloud / REST API / Get sla information GET /rest/servicedeskapi/request/<issue-key-or-id>/sla But this will get/pull info directly…

Hi @허민경 , Valid questions 👍 I believe audio briefings are still under the Labs umbrella... meaning this is still being polished. Regarding the questions: * I believe AI scans the page and can include info from a limited number of third-party links to create an overview. You can influence the length and details of the…