Comments
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Welcome Rae! 👋
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I agree with @Andrew Culver - I would probably immediately go for automation on this. Is there any particular need why you wouldn't do it with automation?
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Welcome! 👋 Not a newbie myself, but what I usually recommend for people who encounter the tools for the first time is to go through Atlassian University courses, especially fundamental ones. 🙂
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@Mohamed Hassanany updates on when the EAP will start? We would like to try the feature out as soon as possible 🙃
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I was far away from dreaming about being a pilot or something like that. In fact, when I was a kid I really loved to go to fairgrounds when they would come into town. I actually didn't go on rides that much other than just checking out how those machines work and trying to reverse-engineer what I've seen and build Lego…
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Cool! Thanks for the update. I know some of our clients have been waiting for this release 🙂
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As stated, Request Type, a.k.a. Customer Request Type field is a system field that cannot (yet) be used in gadgets: You could create some custom field that is named Request Type and that stores some value based on Customer Request Type value (e.g. use automation to copy request type name/string into that custom field)…
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Hi @Erik Mathijs You can construct something like this: You'll need to use Advanced fields section within Edit issue action and you can use the following JSON: { "fields": { "Category": { "value": "{{issue.parent.Category.value}}" } } } This should copy any "Category" value that is set to a parent issue (if it exists).…
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Hi @David Olive Is this feature rolled out gradually or should it already be available at all sites? I'm checking this at one of our customer's sites and I cannot see this option to add a test policy. Cheers, Tom
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Hi, It's not currently possible to add Customer Request Type field on Pie Chart macro or Jira dashboard gadgets. You can see a related question here: https://community.atlassian.com/t5/Jira-Service-Management/Is-it-possible-to-create-Pie-Chart-according-to-Request-Type-in/qaq-p/1087263 Also, here's a feature suggestion on…
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Hi @Anna-BigPicture Any chance you could share new links to feature requests? These are not valid anymore. Also, are there any updates on logged time to be visible on Resource module? Cheers, Tom
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Hi everyone, How long have you been using Jira products? I would say around 4 years now. I'll admit that before 2019 I didn't even hear about Jira or Atlassian in general but once I/we started using it for our work management, I 'fell in love' with Atlassian products - especially JSW and Confluence. What influenced you to…
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@Dave Mathijs How did this JSM intro end up in JWM group? 😄
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Hi Ole, If you navigate to the page More actions > Attachments > Files, can you download PDF files from there? If yes, you could probably use Attachments or PDF macros on the pages where previews are broken to display those attachments and make them downloadable via page view.
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Indeed, from the first one to this one - each one is getting better and better 😄 Really cool!
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Cool! Signed up. We're just about to implement an internal Asset Management process within the company and this could help us a lot. :)
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Agree with the icons/buttons not being that visible as they 'overlap' with the content in the code block. Maybe just make a button background with full opacity instead of having it transparent?
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From my experience, it's not as bad as people are saying. I've actually had a 'worse' experience when taking ITIL4 certification which was taken via software from PeopleCert. As for the requirements, it kinda depends on the proctor that will monitor the exam. Few tips there when it comes to the items in the room/near the…
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Wow, really cool! This definitely goes to my list of resources for Forge use cases. Cheers for sharing! :)
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Cool. Not sure that I'll need to format dates in the near future but I didn't know that updating the Jira field will also update the form field if the form is left open. Good to know :) I'm curious - what if there are multiple (same) forms attached and they are all open? Will they all be updated accordingly? I actually…
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It's really cool to hear how people use Atlassian tools in their personal lives. The one story that stuck in my mind was how a couple used to plan for their first baby 😄 I personally use JSW, JWM, Confluence and JPD on my personal instance. Started pretty much like everyone - had chaos on my local storage, then on…
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I'm not that much into DevOps (just yet) but I'm interested to hear suggestions from others :)
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Thanks for the info Avinoam! While this can be quite useful, it would be even better if you could actually connect/link the Confluence page and create Jira issues via the native Link Confluence page feature (within Jira). So, it would be great if automation would support that - like you would select fields you wish to…
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Hey @Emilee Just a note that the feedback form is restricted
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@Wes FarnsworthI guess you could join the waitlist here: https://www.atlassian.com/software/confluence/databases I have access to databases on my private instance but I guess that was due to the fact that I had Orderly Databases installed before they announced the acquisition,
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Good luck with the exam Jimmy! As for some tips and tricks, I'm signing everything you said. It's pretty much the same way I prepared for ACP-520 and for all previous exams. The best part was setting/creating an exam prep instance/site where I could try everything out and work on areas where I might be lacking some…
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Hi everyone, I'm currently working as Atlassian Consultant for one Solution Partner company. Even though I haven't been here that long, I've managed to work on multiple projects with different clients that gave me interesting perspectives on what different companies require and how they want to achieve those goals. Before…
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Hey everyone, Like many people here, I am not that new to JSM (but compared to some 10+ years of experience users, I might say I'm new 😅). Anyway, I've been using JSM for around 4 years now. I remember when I first discovered it in my previous company when working in the Customer Success dpt. as we needed a solution for…
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Hi Ankita, Native Confluence editor doesn't support adding conditions/regex patterns to table cells. However, you might explore Atlassian Marketplace for some add-on solutions that might provide required (or similar) functionality. Also a note - Atlassian has recently announced the acquisition of Orderly Databases (add-on…
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Hi Arno, I can see that there is an option to create a new view and also to 'pin'/change the default view out of existing database views (navigated to Databases > *selected database) Could you try this out? Best regards, Tom