Tomislav Tobijas Community Champion

Ah yes - missed that part. My bad. I think that with the new import experience, you'll always end up with creating a new project. In the info panel, it's stated that you might need to use an old importer if you want to 'move'/import issues to existing project. I suggest checking out JAC to see if there are any open…

Hi @Andy Murdock , On the new experience, there should be two options - one for software projects, and another for business projects. I've checked the software option and it shows software projects only. Can you confirm that you've selected the right option. Anyway, I've found a new experience to be quite limited at some…

Hi @sburatt , I don't work much with development fields but I would suggest looking at this KB article: https://confluence.atlassian.com/jirasoftwareserver/advanced-searching-development-fields-reference-973491363.html Even though it's for DC, I think most, if not all of these will work on cloud too. Cheers, Tom

Hi, the session has been postponed for 1 hour. The new start time should be 5.00 PM CET / 8.00 AM PST.

The session has been postponed for 1 hour. So starting at 5.00 PM CET / 8.00 AM PST.

Don't know what's harder - to pick a show/movie or a Confluence feature... Years back, I was a fan of movies but for a while now I much prefer TV shows as I don't even remember when I watched the whole movie in one sitting (the last one was Oppenheimer w. my family and I think we paused the film for 3 times at least 😂).…

Great initiative! Looking forward to seeing how everyone else uses Company Hub 🙂 I've created Hub v1.0 during feature EAP. Seems this is the perfect time to dig out those design skills and upgrade to v2.0 😅

On an additional note, if you want to 'merge' everything from the old to the new account, these two accounts must have the same email address! Once they have the same email I think the migrate option should merge everything from the portal-only account to the existing Atlassian Cloud account. Note that I never used merging…

As you can see, these are two separate accounts due to two different email addresses (one is probably a typo). Assuming that the second one is a portal-only account, you could deactivate/revoke access to that one and 'transfer' all requests to a new account, if there are any requests to begin with. To 'transfer' requests,…

Hi @Johan Pulles , If I understand this correctly you're experiencing issues with customer (JSM portal-only) and Atlassian Cloud accounts? Also, if I'm assuming right, you're using centralized user experience/management as Users page is under Directory tab. Anyway, there are several options to migrate customer account data…

Hah, quite interesting... It seems that if you're on old user management experience you can grant user site permission - Has access on site, together with product administration permission (a.k.a., add that user to a jira-administrators group) and that would be enough. The user would be able to…

You could probably take a look at Marketplace and HubSpote-related apps there. I can't give much advice there as I never tested any of it, but good luck with the integration! I'll keep an eye on this thread too in case something interesting pops up. Cheers, Tom

Ah, apologies then for the misunderstanding. I never implemented something like that, but there might be a way by using webhooks/send web request (preferably in automation) and product APIs. Basically, what you could do is create automation which would be triggered on issue creation (or any other trigger as a matter of…

Hi @yaron , Are we talking about this integration: Connect HubSpot and Jira? I implemented this integration a while back. Could you please provide some more details on where the problem is exactly? Cheers, Tom

Hi @Sara Beyer and welcome! 👋 All the best for your first community event – I'm sure it’ll be a blast and that you’ll make great connections. 😄

Hi @Samuel Ivko , To my knowledge, you cannot make these forms 'public' in a way that users do not have to leave an email. There's a feature suggestion for it though: https://jira.atlassian.com/browse/JSDCLOUD-11179 There might be some 'workarounds', like allowing public access to project(s). With this, any not logged-in…

Hi @spacesas , Sadly, there's no way to hide the submit buttons at the bottom of the forms (at least I'm not aware of it). Here's a feature suggestion for this functionality: JSDCLOUD-11465 JSM Forms: Bring back the option to hide the submit button on the portal On this note: I could not find a way to resolve this through…

I'll have to link this to our internal documentation for reference. It's a great comprehensive article about the differences and some tips and tricks when it comes to these two. Thanks for sharing @John Funk ! Pretty much like everyone else here, we tend to immediately disable team-managed projects during implementations…

Hi @Mary from Planyway , Another thing worth mentioning here (at least it enlightened me when I was preparing for one exam) is that swimlanes are casually being 'replaced' by Group by feature directly on the board view. Although I've checked a couple of instances we manage and in each, there's still Swimlanes tab under…

@David Washburn this was rolled out to my private instance and I can say I'll stick to the same way you're using JSM forms in JSW projects. These new forms are pretty much the same as the ones in business projects and there are no advanced configurations such as regex, layouts or conditional sections (yet - I just saw that…

Hi @Sophia Mujtaba , To set up a widget where customers do not need to log in, you could need to configure an open portal. That means that pretty much anyone would be able to navigate to your help center and portal and raise a ticket (not necessarily through the widget). Open portal usually suggest that you have a large…

Hi @Mary Ansari , To add up on what Valerie said, this probably depends on how the boards are set up. I would say: * Single workflow across all boards - in case boards represent different perspectives of the same set of issues or teams working on those issues (although this might be something you can also achieve with…

Hi @Jennifer DiLapi , Keyboard control instructions might be a bit unclear here. I just tested it and can confirm the following: * Tab key indeed goes through the page and can select specific issue type - whether in the "Issue Types for Current Scheme" or in "Available Issue Types" column. The selected issue type will…

There are not many traditions regarding Halloween in the place where I currently live. However, it's usually time for costume parties. Although I'm not going out much, we organized a company Halloween Pub Quiz 🎃🍻 a few days ago, and it was a blast!

Insightful indeed 💡 We're often using parentEpic and I didn't know about portfolioChildIssuesOf. Might come in handy for sure. Thanks for sharing!

I've been a bit skeptical at the beginning regarding AI in general, but as I'm using it more and more, I can see benefits for myself and the org. One huge time saver for me is that AI can now generate Jira issue descriptions (or improve writing - that's a cool one too!), and from those descriptions then suggest child…

Great onboarding series for marketers! I need to create a playlist of these videos once they all come out so we can just share it with some end users for them to get started easily 💡🙂

Hello @Quintin Kruger and welcome to the Community! As everyone already pointed out, Community, together with University is a great place to learn about the whole Atlassian ecosystem. Happy learning! 🙂

@김재훈 _Jaehoon Kim_ great! Apologies from my side as I forgot to point out that multiple sub-tasks aren't yet supported in team-managed projects. Here's a feature suggestion you can vote on and watch to see the progress: JSWCLOUD-20901 Regards, Tom

Hi there @Sophia Okeke , On top of what @Evgenii said, I would recommend going through Atlassian University resources such as Get the most out of Jira to get onboarded with the tool. Even though Jira itself is not a designing tool, you can, for example, track design-related tasks there, connect designing tools with Jira…