Tomislav Tobijas Community Champion

Hi @Lanae Jenkins , I haven't used ConfiForms myself, and I believe there are a couple of their representatives here in the forum, but you can also reach out directly to the vendor. Each app on Marketplace should have 'Support' tab on its listing; specifically, for ConfiForms, this is the link. Here, you can find contact…

Hi @Jonnie Bloor , Yes—this is relatively new feature/improvement and it has been rolling out in the last couple of weeks/months. You can now have public forms where other people can submit them without need to have the license. You can check the official announcement here: Public forms are coming to Jira Cheers, Tobi

Hi @Cerys Toner , Can you share some more details about this item? Is it a Story, Task or something else? Also, to which work type do you like to connect it with? Note that Jira has its own hierarchy so you cannot use parent-child connection to any two items. For more info on that, here's the official support article:…

@Dave Noble got it. Thanks for clarifying! As for this part related to syncing, you'd probably need to define which part of the project you'd like to sync the Epic/Idea description with. (as these are three separate 'fields') This would most likely be a new feature request, but it's more related to Atlassian home than to…

Hi @Jason Klein , As Troy mentioned and based on what you've written, there might be numerous factors which could have caused this (incl. issues on Microsoft side). The best course of action would be to reach out to Atlassian Support and give them data access, as they can probably find some additional background logs/data…

Happy Friday everyone! Summer has already started here in Croatia. You definitelly know that as capital is half-empty, as everyone just 'migrated' to the seaside. 🌊 I'm not a fan of going to the coast in mid-season as it's waay too crowded for my taste, so I usually stay at home. It's just, we haven't had rain for a couple…

I'm allergic to ambrosia, which has its peak around August and/or September in here. It's been really bugging me for years, mostly through high school and uni, but since I've moved away (2-3 hour drive), things are much better. But, every year when I go to my hometown during those periods, even while driving towards my…

Glad you've managed to sort this out @Mark Smith ! I'm not sure if you'll be able to debug it now, but for future reference, you'll likely need to generate HAR file(s) to determine what's going on. These are usually shared with the official support team as they have members who are specialized in this area. Anyway, here…

We never camped when I was little, but I know my uncle goes every year and they have a tent - something like an extension to the car, I believe. I did camp at festivals, but my current dream is to get a camper and travel around when I'm retired. So, a long road ahead 😄

Hi @Michelle Wilson , Welcome to the online Community! Currently, this is not possible in any Jira app. However, some private notes could be useful in numerous cases (not just related to watching an item). I've tried checking JAC and I've found a couple of open items related to personal notes or comments visible only by…

Hi @Mark Smith , Is the issue still there? I've checked databases on a couple of sites we manage and it seems to be working fine. Also, is this something all users experience, or only some? As far as I can see, there was no reported incident related to Confluence in the past couple of days. I'd probably suggest reaching…

Hi @confluence-test888888 , I'll ask someone from Community Support team to take a look at this. Although I believe you'll need to provide the organization ID for them to be able to check it out. Cheers, Tobi 

Hi @Jason Klein , One ‼️important note - this is a public forum, so it might not be the best place to share somewhat confidential info (at least not without consent from all parties). I'd recommend at least blurring the email content and the email participants. Now, to the topic - if this custom email is sometimes creating…

Hi @MarvinTheParanoidAndroid , I'd recommend reaching out to Atlassian Support related to this. The team there can probably unsubscribe you manually and they can probably forward this info about the 'unsubscribe link' to dedicated product teams. Cheers, Tobi

Hi @Bernadett Sándor , On top of what Chitra said, I'd recommend checking official lessons and learning materials on Atlassian Learning. Related to Jira automation specifically, I believe this lesson can quickly onboard you into the automation world. You can also explore other lessons and learning paths in the Learning…

Thanks for this @Mike DeWolfe ! As Carlos said, this is currently not possible. I've checked JAC for open suggestions but there isn't one related to what you're looking for. What you can do is reach out to Atlassian Support and discuss it with them. Support staff can open a new suggestion related to this if one already…

Hi @Jukka Niskala , I'm guessing you'd like for it to open in the same segment/focus for everyone? Currently, once you reopen the whiteboard, it will 'remember' the last view you had and you will see the same thing as you last viewed the whiteboard. And this is on a per-user basis. If you'd like to focus on a specific…

Hi @Mike DeWolfe , Can you maybe clarify what you mean by "Format rules"? Are we talking about some native Jira functionality or maybe some third-party app functionality? If you could share some screenshots, that would be great :) *note that this is a public forum and just be aware of which information you're sharing…

@danielle_bremner yeah, that's what you're looking for. Select "Technical issues and bugs" and then your Confluence site. Then just fill out the rest (you can skip AI answer and go straight to filling out the rest of the form) In the end, you can usually select "Chat" or "Support/Submit ticket" option. Chat is a relatively…

Lol, this is new indeed 👀 I've just tested it, and it's the same here. I'd suggest reaching out to the support team via Atlassian Support, as they'll probably recheck and can escalate this to the appropriate team. If they open a ticket/bug on JAC please do share it here. Cheers, Tobi

Hi @Dave Noble , When you say "Jira Project" do you mean this classic 'container', looking at official terminology, or are we talking about some custom hierarchy in Jira (note that this is available in Premium and above)? The reason I'm asking is that Epics are always part of one Jira project. Additionally, there is no way…

Ah okay. This is related to Atlassian Connect (guessing Forge uses this too?), in a way. I haven't been playing much with JWT authentication and I'm not sure if you'll get the help you need on this forum. I would suggest trying Atassian Developer Community as there are a lot of people who, I believe, worked on similar…

Hi @Vidya Vidya , Are you using the following app: Rich Filters for Jira Dashboards? If so, I'd suggest trying to reach out to the vendor directly via one of their support channels. Each app usually has 'Support' tab under its listing so you can find information on how to reach the partner support team. Vendors are usually…

Hey @Jamie Crawford , Apologies for the delay from my side. ...could you send me the URL for the old import wizard so I can try that? Here's the link you could use (just replace <subdomain> with the one you're using): https://<subdomain>.atlassian.net/secure/admin/ExternalImport1.jspa

Do you think we can make it to 50,000 trees this year? Yes, we can! 💪🌍

@Tejaswi Devarapalli, right. As I haven't used Seceon, I cannot help much on the topic. Also, as this is an Atlassian forum, I'd suggest checking if there's a forum/community for Seceon as they can probably assist you better. You can also always try to contact the vendor directly, in this case Seceon, to see if they can…

Thanks for dropping this brilliance on us @Bill Sheboy ! I'm seriously thinking of opening a new folder in our KB called 'Tips from Bill' 😄

My bad, then. There are also specific community event groups, including the Stuttgart one. Maybe you could join in there and ask around. Cheers, Tobi

Hi @desmon Y , I'd suggest reaching out to support (as stated in the message), as this error ID is not much of a use to us here in the community. Now, if we're talking about a managed account and if your account is under Enterprise organization (looking at Atlassian terms), they could be restricting who can create new…

Hi @nssupport , Yes, you can have multiple (up to 10) email addresses for receiving requests/tickets. You can use Atlassian email addresses or add external ones. Here's the official doc on how to do so. Also, regarding automating things, yes, you can use Jira automation to automate things such as assigning created tickets.…