Tomislav Tobijas Community Champion

@Mark Hawkins wow 😮 Never knew this is a thing... Everything in the background is stored in seconds and yet it kinda depends on the default unit set within the global settings. Well, at least there's a workaround people can use, although it's not that pretty :/ In any case, thanks for sharing! I've voted for this and will…

Hi @Shreekar Shenoy , If possible, I would recommend reaching out to Atlassian Support (here on forum, you'll mostly find end-users and Atlassian Partners) if you've gone through all the troubleshooting steps. Since you have already tried all recommended steps, you might want to check your log file for specific errors and…

Hi @evgenii.kolomoitsev , I believe you would need to use Confluence REST API for this. Basically, when an agent finds something that should/needs to be updated, make a POST call and add an inline comment with the agent's response. Without that, I don't think you'll be able to get this to work. Potentially, this could be…

Hi @marty_chang , Can you share the quick filter query you're using? I believe Epic will still show all until you have items displaying below Epic. Meaning, if you just exclude Epic, it will still display on the Timeline. For example, something like this won't work (where KEY-11 is Epic): key not in (KEY-11) But if you…

Hi @HQRAZAHS , From the screenshot, I believe you're using the Marketplace app (probably this one) to use and configure the macro visible in the image. Usually, the easiest way to get help related to third-party apps is by contacting the vendor directly. Each Marketplace app listing has a Support tab (e.g., this) where you…

@Mark Hawkins yeah, this seems like some kind of importer issue. I haven't stumbled (or at least I don't remember) having these completely different values before and after import. Would definitelly recommend reaching out to Support directly, and if you find a resolution, it would be really helpful if you could share it…

Hi @Tomasz Dülz , My initial recommendation would be to 'drop' Original estimate from Story to each Sub-task as then you would be able to see how much time was logged vs. how much time was estimated. Now, to the problem itself—this is a known limitation where Jira actually only sums "time spent" and "time remaining" on the…

Hi @Harmeet (Harry) Arora , Could you please specify whether you're using native Jira action items or a Marketplace app? The article you're referring to is using https://marketplace.atlassian.com/apps/1213231/checklists-for-jira-pro-by-herocoders?hosting=cloud&tab=overview app, so if you're using that, the best course…

Hi @Mark Hawkins , We did big CSV import last quarter when migrating from another tool to Jira. We did experience some issues when 'translating' logged work values due to Tempo Timesheets app. Basically, the underlying issue was with the global unit for time tracking settings, which was set to 'Days' instead of (default)…

Hi @Rich Fluckiger and welcome! 👋 I believe you can find great examples here in Community how people use Confluence as their primary source of truth. 👀

Hi @Leandro Guida , I believe something like this is/should be available through JSM's ChatOps integration, which should work with Compass for on-call management. Basically this: Connect and manage on-call schedules in Slack Now, if you don't have JSM I'm not sure if it's possible to integrate Compass only. But, if not,…

Hmm @Kishan Gupta , This kind of error usually points to an issue with the token type, format, or maybe endpoint... As this is a bit far from my domain, I'm going to move this to the appropriate app/forum group so maybe some other experts could chime in. As this is a relatively new platform, have you maybe tried reaching…

Hi @Job Sinke , There is an active incident in Jira, but I'm not sure if it is related to what you're experiencing. When you say "projects" do you mean Jira projects or work items with a custom type project? As most people here are just regular end-users or Atlassian partners (not Atlassian employees), I would maybe…

Hi @Drew Bradford , Yeah—you can navigate to app audit log (you'll need to be a Confluence app admin) and then you'll have an entry each time someone uses this feature to add a user to all spaces.

Not too long ago — in 2022 — I took my first Atlassian exam: ACP-620 (probably one of the easier ones to start with). I was already used to studying a lot in college, so preparing for it felt pretty manageable. I remember hearing from colleagues how tough some of the exams are, especially the server/DC ones, so I made sure…

Hi @jamesa , Is this the only user experiencing the issue, or are all users? There's a somewhat related bug for the general ecosystem: ECO-708: Error "Something went Wrong" on Connected Apps Page because of limited permissions But this might not be really relevant in this case. If that's the only user experiencing the…

Ah... interesting 👀 Glad you got it 'cleared out' and thanks for sharing the resolution @Steven Lloyd !

Hi @Dario Ligero , Which Save button did you click? There's one save for the macro, but within the preview panel there's also another save for the actual configuration within the macro. You'll have to click 'save' within the preview panel and once that refreshes, click on save in the modal window (for the macro). Cheers,…

Hi @thefarmprocess , Can you maybe try refreshing repository connections from the DVCS accounts page in Jira? This might help re-establish the link and update commit info. Once connected, you'll see your Bitbucket repositories listed on the 'DVCS accounts' page in Jira. The DVCS accounts page is only visible if you are a…

I usually work from home, but my office is on the first floor under a flat roof, so it can get pretty warm. I do have air conditioning, but I tend to set it to 27–28°C, and it usually runs all day when it’s just too hot outside. ❄️ At the office, we also have AC, but my colleagues like to crank it down to 18–20°C, so I’m…

You guys need to slow down with these updates 😅 Jokes aside, JQL 'fixer' is a hit for pretty much every customer we support. 🙌

Hi @Lex Baldridge , To create, edit or delete a form, users must have project admin permissions > as stated here: How to create, edit, save, and delete forms Now, there isn't a separate permission for creating and editing forms so if you give those users admin access, they will be able to edit forms. If possible, you could…

Hi @kevin.mcmahon , To summarize, you could use Compass for this, but you'll probably have to play around w. it. * Compass is best for grouping and tracking work around software components and architecture, with cross-project visibility. Note that Compass has it's own pricing. * Jira dashboards might be a solution for…

Hi @Danilo Spinelli , Have you found any 'solution' for this? There's a feature request related to GitHub integration and granular permissions (although it's for Jira), but it might be worth taking a look at it and potentially dropping a vote and a comment: JRACLOUD-89994: Ability to bypass write access permission to…

Hi @Drew Bradford , As Mia said, this feature is only available for Confluence app admins. On top of that, there's a feature request related to bulk space permission editing you might want to take a look at: CONFCLOUD-78510: Enhanced bulk space permission editing for selected spaces This might be somewhat related to what…

Hi gary.bisaga@powerschool.com , I believe official MCP for Confluence, Jira and Rovo currently supports OAuth 2.0 authentication only and that API tokens and OpenID Connect (OIDC) are not supported for authenticating with the Atlassian MCP. However, I'm no expert here, so I'll move this question to the appropriate…

@Susan Hamilton yeah, this might have changed with the new UI. I haven't managed to find any related suggestions on JAC related to what you're looking for. You could also try reaching out to Atlassian Support and discussing it with them. Potentially, they could create a new feature request which you can then monitor 👀

Hi @MOVILDATA , If you're buying Atlassian products directly from Atlassian (so not from a partner), you should be able to download your invoice if you: * Navigate to https://admin.atlassian.com/billing * Go to "Invoices" tab * Find the invoice for the charge on the 17th of July and select "Download" next to it. If you…

Hi @Brian Hulse , I don't think that Confluence provides a built-in option to manually adjust the mentioned vertical container or to remove extra space below the embedded Excel file. These are the only parameters you can adjust when inserting the embedded view. There's a feature request to improve the overall macro…

Hi @Susan Hamilton , The number you're seeing should be total number of items for each swimlane column. This display "X/<total>" will only be displayed if you add some filter to the board (e.g., filter by assignee) which looks like this: This number represents only the number of items based on the swimlane query. If you…