Tomislav Tobijas Community Champion

Hi @Jayme Halbritter , Just to confirm — are we talking about a mobile (if so, which) or Mac app here? As Anwesha said, can you try accessing Trello through the web to see if the board is visible there (especially if you have a direct link to it)? It's the most stable platform where you can check if there are any potential…

Would've completely missed this if it weren't for the newsletter that landed in my inbox last night! 🫣 Cheers to my fellow millionaires — @Brant Schroeder , @Trudy P Claspill , and @John Funk ! You three are absolute legends — mega job, that's all I can say! 👏👏 And a huge shout-out to everyone who keeps showing up, sharing…

@Elena Damaschin done — I've pinged the forum support team. 🛎️ Someone should get back to you here within 1-2 business days.

@Andrei Eleodor Sirbu This is actually quite cool concept 😎 It's definitelly in the 'Atlassian style' 😄 I know there's this analytics 'upgrade' feature request, and even if it doesn't ask specifically for what you're asking, it would be worth mentioning it there: CONFCLOUD-77656: Advanced in-page user activity analytics…

Hi @Normann P_ Nielsen _Netic_, One additional thing worth exploring here is handling this directly at the reverse proxy level rather than through Confluence page restrictions. Since you're using Apache, you could look into <LocationMatch> to target specific endpoints such as /pages/diffpagesbyversion.action and /label/,…

Hi @Neil Smith , Since you've already deleted your account and can no longer access your subscription, I'd recommend reaching out directly to Atlassian Support: Pricing, Billing & Licensing. Select Your Account → Cancel cloud subscription, then click Need more help? (if displayed) to submit a support request. The billing…

Hi @Kallappa, Bachchana , Have you tried using those links in the announcement banner → CRS Portal and Space Access User Guide? As Tansu mentioned, this should be handled by your internal IT team. 👈 I'd suggest using any official internal channel they have OR ask your manager to point you to where you can submit a request…

Hi @Kaitlyn Hoban , This is a bit more advanced stuff, but a few years ago, someone did something similar > you can check the article here: Let's automate project creation using Jira Automation! 👈 It's a bit outdated, but the concept should be similar. Cheers, Tobi

To chime in really quickly here, service accounts would probably be a recommended way to go. Rebekka did a great series about that and you can check it out here 👇 Part 1: What they are (for) Part 2: Setting up a service account Part 3: Service Accounts in Practice Part 4: Token renewal But apart from that, personal API…

Hi @Cameron Potter , Building on what the guys said, and since this is (most likely) a Marketplace app-related question, I’d suggest you/your admin reach out to the vendor directly. For ConfiForms, you can find the available support channels on its Marketplace page. 👈 Alex from the Vertuna team is also active in the…

Hi @BLU Smart Stay , What happens if you try to log in with your original mail address? 👀 Generally (if not IdP synced), when an organization changes its domain, Atlassian accounts do not automatically update. If you logged in with your new email address before the accounts were linked, the system likely created a new,…

Hi @P COURVALET , As Carlos said, this is not something that's configurable. There's also no feature request/suggestion on implementing something like that. What I'd suggest is to leave feedback for the Trello team by using one of the available channels I'm curious, though — why exactly does this appear to be an issue? I…

Hi @bryan_cass , Generally, that should have been handled automatically (the system to appoint a new board admin), but if not, support staff need to step in. What you can do is start a free trial of Trello Premium, let's say, and then raise an official technical ticket. I'll ping the forum support team (there were a couple…

@Elena Damaschin hmm… I'm guessing you get that message from the screenshot you shared previously when you try to add a value in What is your URL? field? Can you open an existing work item in Jira and check its URL? For example, https://house.atlassian.net/jira/browse/PERS-123 Usually, folks from Atlassian can see which…

@Sunny Sun_l9j0ls I haven't played with fields that much (lately), but from what I understood, you'd need to rely on field schemes now → meaning, if you'd like separate descriptions for the fields, you'd have to use different schemes (which kinda makes sense). Only if you're looking mainly at create screen, you could maybe…

@Harald Heinz have you managed to sort this out? @T. Legat not sure if it's related to what you're seeing, but the team introduced some changes (global settings) the other week related to overlays and preview panels > see here: JRACLOUD-96809: Provide the ability to disable the global preview panels from Jira's List &…

Hey 张爱林 As an alternative, could you try creating the new Jira site through Atlassian Administration? Select your organization and follow the steps described here: Add a new Atlassian app or collection to your organization. 📚 If you don't have an organization yet, you can also follow Create an Atlassian organization. If…

Just to chime in here — unfortunately, there appear to be some significant delays when it comes to billing- and licensing-related issues/tickets. What Arek already did will probably do the trick, as the forum support team should be able to escalate the issue internally. 🛎️ Regarding the deadline itself, I am/was in a…

Hey @Julia Heckmann , Are we here talking about Trello for nonprofits? Are you having an issue applying the discount code, or is something else the issue here? Regarding the discount code, you should be able to apply it via https://trello.com > *expand workspace > Billing (or Upgrade workspace) and then upgrade/start a…

I believe I'll add a couple more before AMA, but one 'burning' question from my team about Slides: Do/will Slides have an option to export to .pptx format? 🙃 (Already a new one 😅) When will you be able to add a 'blank slide' to Slides without having to ask Rovo to do it?

Somehow Remix and spells 🪄 sound really well together 😄 Well done to Confluence Marketing team (and others who designed this) 👏

@Natalie Lok apologies for the delay… Just came from Team '26 so I'm following up on emails. But am I correct in thinking that if I remove the 'progress' column from the all goals/view, that change is only reflected for me? thanks Regarding this - on the goal itself, I believe you cannot hide/remove this field. It will…

@Simon_NGPILOT_ regarding this: Since you're already letting Rovo touch whiteboards: what was the moment that made you start keeping backups — one bad edit you couldn't undo, or just instinct? It was a not-so-great UX because, once, the agent didn't erase some things, and I believe even version history didn't keep it 🫤…

Because I don't need the old account anymore, I need to have it on my current private account. I already contacted my ex-colleague and checked that my admin account is not existing anymore. Ah, that's another thing then. And based on some current issues with the billing channel, we can do the following: I'll reach out to…

@Pascal Lecatelier (Cyllene Solution) I can certainly understand your frustration, especially considering how long you've been waiting for confirmation and how close your renewal date is. 😕 While billing isn't my primary area of expertise, my understanding is that switching from annual to monthly billing generally requires…

@Anita Shukla have you (or anyone in this thread) tried reaching out to Atlassian Support to see what they have to say about this? Note that technical support is only available to users on paid plans, and only app admins can actually raise the ticket.

@Valentina Ochoa Arellano just checking - does this still appear to be an issue? I've tested this on a couple of my instances, and it seems color and general design of the panels remains the same in editor and after publishing the page 🤔 I'm also guessing we're talking about standard page experience with editing and…

Hi @Jack B Baltzer, This sounds very similar to a previously reported issue (TRELLO-1479), where deleting a dormant administrator account caused boards to become inaccessible. Although the bug is marked as fixed, there have been a couple of cases where support staff had to chime in to manually configure problematic boards.…

Hi @Dmitry Kovalov, Generally, Trello should automatically assign a new board administrator if the previous admin's account is deleted or deactivated. However, there have been similar cases where this didn't happen, and Trello Support had to manually restore administrator permissions. I'd recommend trying to raise a…

Hi @Gang CHEN_h7b8oo , Just checking - have you managed to sort this out and reach out to billing support as Marc pointed out? One additional note: The error message suggests a potential billing/payment issue, which you or your billing admin might be able to resolve through Atlassian Billing by checking your subscription…