Tomislav Tobijas Community Champion

Hi @Thanigaimalai, Giridharan , As this is a public community forum, we cannot do much other than redirect you to your company's IT department, which should be able to give you appropriate permissions. If you have any internal channels that you use to raise an IT support ticket, I would recommend using those. If you are…

Hey @Monika Rani , New billing experience could be improved, that's for sure... Anyway, if you navigate to admin.atlassian.com → Billing → select "Managed" on the app card, is there an option at the top to cancel the subscription? There's also a known limitation for some billing profiles, as stated here: COMMERCE-76:…

Hi @Paras Sachan , If you're a Platinum partner, I believe there should be a dedicated partner manager from the Atlassian side who you can contact in situations like this 👀 Now, I was not much into this (partner management) within our company, but I know we always had a specific point of contact who would escalate things.…

Hi @MARIA DEL PILAR GUTIERREZ Castro , It should be that the fields that are shown when creating a Jira issue from Slack are determined by the create issue/work item screen config. Although not all fields will appear due to Slack's limitation on the number of fields in the modal. There's this related feature…

Hi @MSWV , I've just managed to replicate this 👀 There are no open bugs related to the topic, so I've reached out to Atlassian Support for them to take a look. As this is clearly a bug, I'm expecting them to do a quick fix or to createa bug tracker on JAC. I'll post an update once I know more. Cheers, Tobi

@Evgenii already jumped in with a really nice sketch 👌, so I'd guess that's the answer @Liam I usually try to polish everything by using native features, but yeah, if the limitations are there and you think you might hit the threshold, things like N8N and Zapier could definitely work :)

@Jimmy Seddon, you are an absolute legend!! 🙌Thank you for everything you’ve contributed to the community over the years; it really hasn’t gone unnoticed. I try to keep up with Atlassian news on a daily basis, but your round-ups always managed to surface something I might have missed. Huge thanks, and well-deserved…

Interesting use case @Gonchik Tsymzhitov 🤔 I mean, natively, Rovo does not crawl the public web for brand mentions. One approach you could try is to build the Rovo agent and then use it within your automation. Automation could utilize a scheduled trigger, which would then trigger an agent to examine specified domains…

Hi @Liam , Well, I'd say it depends on the source site and if you can trigger automation rules based on monitored events. In general, this could be built if you use Incoming webhook trigger, but just beware of your rule usage (if you're on cloud), as I guess these could trigger a lot of rules and therefore drain your…

Hey @Mert Seftali , As you've noticed, only space admins can purge/permanently delete items in the trask > official article here: Delete or Restore a Page On DC, you should be able to set retention rules so items in trash are automatically deleted after a specific period, but I haven't worked on Confluence DC that much to…

@Shourya Thour, just an FYI that the team is working on the fix. I'll post an update once I receive confirmation that this issue has been resolved.

Hey @Cédric THIENOT , Are you referring to topics that are actually group of request forms, KB articles and external resources? So, this: Create and manage topics in a help center If so, you can add/update the topic summary and description once you create and start configuring it: If you're talking about something else,…

On some pages the Confluence top Menu bar disappears... On top of what the guys have suggested, it might be worth checking if this is happening in different browsers or just the main one you're using. 👀 Also, you could use an incognito window to see the behavior there. If there are any other users/colleagues on the…

Just to jump in here, users have reported some issues with specific pages (example here) not being able to open since a couple of changes in UI (after "Admin tools" have been rolled out) and the team is working on that: We’re working with the engineering team to resolve this bug and have escalated it to a P1 priority. I…

Hi @Nihar Ranjan Arisal , You can monitor Xray status via their official Statuspage: Xray Status However, there have been no recorded incidents related to the app. What I would probably recommend in this case is that you reach out to their official support team via their service desk. Support team can probably take a look…

I have a 'home gym', so it's relatively easy for me, but I'll just say that the initial couple of weeks were pretty hard to get into that mindset of working out daily. Nowadays, my back starts hurting if I just skip a day (I believe it's more of a mental problem than a physical one 😂) Anyway, personal goals for this year…

@Shourya Thour seems like it's some kind of outage. I've checked with a couple of my accounts and it's the same everywhere. However, there isn't a reported incident, so I'll ask someone from Atlassian to check it out and come back with an update. But, generally, when it gets fixed, that's the process to transfer your…

Hey @Shourya Thour , Short answer is - no, your videos won't be transferred automatically. You'll have to do it manually, but you can do a bulk move of your whole personal library by following steps described here: Transfer content between Workspaces * Open Personal Settings (make sure you're in source space from which you…

Hey @sankalp_khare , Even when using shared settings, Jira Service Management may add default request types based on the project space template or system defaults. This can result in request types like "Customer support," "Employee exit," "IT help," and "New employee" appearing in your new space, even if they do not exist…

@Kellcie Fields is there a community badge related to this event? 🙃

Hey @Jinesh CK , To jump in here, these resources might help out when it comes to invoicing and tax info: * Understand your invoice * Manage tax information * Manage payment methods You can claim the tax input for your Confluence renewal invoice if the invoice includes the necessary tax details (such as GST, VAT, or other…

Hey @SandeepSingh R , I would suggest checking these official resources: Transfer data from one Atlassian app instance to another As you're asking about users and groups specifically, there's this article: Manage users, groups, and teams when you transfer app data To sum it up, as we're talking about two cloud sites, it…

Hey @Meenakshi Mittal , In short, to have kanban planning in Plans, there are a couple of things you need to enable/consider: * Work should be scheduled by using Start date and Due date fields (basically, date fields) * Kanban teams use time-based estimates for capacity planning. The weekly capacity is set in the team…

@wandrade can you maybe check open issues related to this topic? You could change the search filter, but the goal is to potentially find if anything related to what you're seeing is already reported, and if someone maybe found a workaround 👀 On top of that, if there's no open bug, you could create one yourself, just add a…

@Florian Royer unfortunately, Loom doesn't support auto-sorting of videos in its library. I recorded almost 500 videos last year, so I know manual sorting can become bothersome. 😫 I haven't found any mentions or open suggestions to implement some kind of automation when it comes to their platform. Also, Loom does not have…

This looks like a cool feature @Kenura Ransidu 👀 One of our clients does use Xray so I could check out with them if they've considered an AI generator. Apart from that, I've managed to find the following resources when it comes to this: * AI Test Case Generation * AI Data Usage Policy * AI Test Model Generation As this is…

I've switched as soon as I saw it was rolled out! So far, it looks great 😄🖤

@Alejandro Ariel Abaca, great. Thanks for sharing the link! Added my vote. Hope this will be resolved quickly 🤞

@Alejandro Ariel Abaca , I'm glad it looks okay with 3.4.26. As for this: Maybe I am having a setup that 3.4.26 works well with, but 3.4.27 does not? It's probably an app/product bug rather than an issue on your end. That being said, creating a bug ticket will definitely help devs to take a look and troubleshoot it. 👀

Hey @Robert E_ Schneider , Yeah... unfortunately, I would say that this would be the only path forward As it stands now, I have a lot of work: I must create an "Expansion" for each of my codeblocks and copy the codeblock into that. And I must do this on many pages (> 20). The new editor does not support collapsing of the…