Comments
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Hi @Hamza Marar , I'm guessing we're talking about Jira Service Management Help Center/portal here? If so, here are some official articles that can help in setting up permissions: * Set up and manage portal access * Invite customers to your help centers and portals If you meant something else by "ServiceChannel…
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Hi @Judit Agràs Masdeu , This is a bit tangled topic and it requires some additional testing, but by default, a goal’s progress is calculated as the average of its success measures (key results/metrics). I've played around with this a bit, but I could get what you're looking for. For example, even if you have success…
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Hey @David Horovitz , Could you share a few more details about what SimplifiedSetup is here? Also, are you using Confluence cloud or DC? Cheers, Tobi
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Hi @Barbara M Waxer , Maybe the recommendation here would be to reach out to the app vendor through their support portal about this. Native Confluence does not provide a built-in way to directly count the number of checked checkboxes (task list items) within a table. Potentially, you could use Confluence databases > these…
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Not sure if you can force the 'markdown' format/URL output here @Marko Ćurlin, although I haven't played that much with this to be sure. Maybe you could check Dev community and ask this there - there aren't that many discussions about it here 👀
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Hi @Brian Zhang , When you get prompted for your 2FA code at login, do you see something like Can't use your phone? Then, there should be something like Can't find your recovery key? Additional troubleshooting steps can be found here: Troubleshooting two-step verification Hope this helps. Cheers, Tobi
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Hi @Umashankar Jha , From what I know, I don't believe there's an API or automated method documented that allows you to programmatically check for global transitions across all workflows and issue types in a single, efficient call. I mean, you could maybe build some scripts/custom solution that would actually go through…
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My favourite one is called "Slavonska pizza" - it's actually named after one region in Croatia where I'm from. We're mainly talking about sausages, pepperoni, bacon, and potentially fried egg and/or cream 🍕 I've tried a lot of different variants and toppings over the years, but that one stuck with me (probably because I…
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@Renato Monteiro, on top of what Brant said, you can monitor and vote for suggestions and features on JAC: * Compass Suggestions * Compass Bugs This list doesn't represent what the product team has dedicated to doing, but you could get a glimpse of what's in short/long backlogs, what's in progress, etc. 👀
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Kudos to all current (and former!) CAB members and the whole team for everything you do! 🙌🙏
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Oh nice! Will we (read, each site) be notified when Assets become part of the Standard plan? I know a couple of customers (including ourselves) who are paying for JSM/Service Collection Premium mainly because of Assets, so we could consider switching to Standard once this is rolled out.
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Travelling and music (and sometimes combined) - some of the best experiences were when attending music festivals with my friends 🪩, or when travelling with my family ✈️ Although I have so many things going on lately, I rarely think back and remember the past 🤔
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Wow... During EAP and beta, I understood it would be A PART OF Premium and Enterprise, and not that you'll have to pay for it additionally. From our client portfolio, I'm really not sure people will even consider this instead of building custom solutions or leaning toward Marketplace apps. I'll have to test this out…
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@Veena Kunchala, I've asked someone from the Community support team to chime in here. They can probably raise a request in your name. Not sure why you're experiencing this. Their official Statuspage says Support should be operational 👀
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@Joshua Lai it would be much easier if we were talking about a cloud that supports native automation (and now AI) 😅 I haven't worked that much with Confluence DC, but I know some of my teammates used ScriptRunner for Confluence to build similar processes and automate stuff. I don't know much about Comala, so I won't…
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Hi @lila , From my experience, Rovo will be relatively inconsistent in this case, despite stating the exact JQL as you did in the instructions. There are a couple of bugs/feature requests partially related to this: * https://jira.atlassian.com/browse/ROVO-253 * https://jira.atlassian.com/browse/ROVO-288 I'm going to move…
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@hemals interesting issue 🤔 I'm guessing you're not an app/Confluence admin on your instance? If that's the case, I'd suggest reaching out to them to check space permissions (although I believe that if you're able to reach edit mode of a page, you should also be able to publish it). As for contacting support through the…
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Hey folks, Just and info - there's this bug report about this: SRCTREEWIN-14669: SourceTree has become entirely unable to load earlier commits Cheers, Tobi
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...I recently saw a puzzling defect: "Form Submitted Trigger" ignores "Check to allow other rule actions to trigger this rule" option... Wow, interesting one 👀 I was just building one process internally that relies on these two actions/triggers, so this is a 'good to know thing' before I run it in production. Thanks for…
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I was playing with this over the weekend, but I also got stuck setting up the local bridge. As it's not really plug-and-play, I'm not sure how many people actually tried it. I know there were some discussions and questions about that integration here, but I don't recall anyone talking specifically about the…
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Hi @刘中坤 , Any chance you can elaborate on what you mean by this? I'm actually wondering what the expected results would be here? To go to full screen once you click on an image? Can you maybe use a dummy image to show the whole screen without blurring things (just to get a sense of what's actually the issue)? Thanks, Tobi
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Hi @KC , Can you maybe share some more details about your requirement here? Are you referring to Jira forms or to something else? Also, what kind of location would you like to add? Is it a dropdown field/options or something else? Cheers, Tobi
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Hi @Steve Liénard , Please note that this is a public forum and it is mainly supported by other Atlassian customers or partners, such as myself. 👉 Regarding your question, I would advise reaching out to your IT department within the organization, as they are probably the ones managing users and licenses. You could also…
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Hi @hemals , I've managed to find this open bug that might be related: CONFCLOUD-70574: Opening a page, and closing it with no changes, shows "unpublished changes" in the top of the page. Btw, are other users seeing this label as well? I would expect so, but just to confirm. Reverting a page to an older version should…
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Hi @Veena Kunchala , I believe there's no supported method to recover this. Even if you would 'migrate back' to the original space, that wouldn't mean descriptions would be restored. If you have a backup or export (CSV/XML) of your issues from before the migration, you may be able to restore the descriptions by…
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@Anamaria Podar might be DC database issue (I haven't worked that much with infrastructure on Confluence DC) Potentially, if you've used some kind of Marketplace apps to construct that table, these could break as well. The recommendation here would definitely be to reach out internally to whoever is managing your on-prem…
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This was an interesting one 🔮 The Visionary – the team changer who sparks clarity and momentum. You turn confusion into action by uniting teams. You master getting work unstuck, sharing exactly what the team needs to know while respecting everyone’s time. In a world of constant change, your ability to align and energize is…
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Quick update on this - here's the reported bug on JAC related to the mentioned behavior: CONFCLOUD-83639: Create Jira work items from table give error "These suggestions have required fields specified through workflow validators Edit each suggestion and complete the required fields to create the work items"
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Nice! Thanks for sharing @Bernd Winger 🙌
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Hi @Bernd Winger , I know there's this bug related to automation: AUTO-328: Automation Error: The label 'JIRA AUTOMATION' can't contain spaces. (customfield_xxxx)) As stated in the cause: * When adding/setting the labels field on an issue through automation, it currently assumes that a smart value will resolve to a single…