Tomislav Tobijas Community Champion

Hey @Jessica Alves , Ideally, people would enter things directly in Jira as Brant has already said. One question about AI — you mentioned Copilot and Claude. Are you on the Free plan in Jira, which is why you don't have Rovo? Or Rovo/AI is restricted by company policies? 👀 I'm asking because, as you have Claude, you could…

Hi @Sachindran Gangaiya , Ciro has already covered most of the options here! 🙂 One additional workaround we've used in similar situations is changing the old account's email address to a temporary/placeholder address (within your verified domain). This should immediately free up the original email address for reuse,…

Not sure whether sharing a birthday is a good thing or not! 😅 I guess it depends on how much you guys love celebrating birthdays! 🥳 As for us, we're a relatively small family, and we don't have any shared birthdays, but quite a few that are close together! So there have been (and still are!) plenty of birthday lunches…

Hi @Parrocchia San Siro di Struppa , I believe that once Goodstack completes the verification, the 75% discount is not always applied automatically to your checkout page until the Trello billing team manually links your specific Workspace to your approved status. To resolve this, you must provide your Workspace URL (e.g.,…

💡 Idea for future events: How about special event-themed Remix options? 👀 We've had some fun seasonal touches in Atlassian products/apps before (remember the falling pumpkins in Jira back in 2022? 🎃). So why not bring something similar to Remix? A few examples of what I have in mind (although we could definitely take the…

Hi m8, As far as I'm aware, there isn't a dedicated URL for this 👀 There was actually a similar discussion about this back in 2023. A couple of alternatives worth considering: Jira Automation: Set up a manual trigger with the Clone work item action. You could bookmark your template Story and trigger the automation from its…

Hi @Vijay Kalkundri I've already provided an answer to your other question here: Unsubscribe from Trello. I'll close this thread to avoid duplicates. Feel free to continue the discussion there if you need any further assistance. Cheers, Tobi

Hi @Vijay Kalkundri You should be able to manage or cancel your Trello subscription directly through Trello Workspace → Billing, provided you have the necessary admin permissions. Here are the official guides 👇: Change or cancel your Trello plan Change or cancel your Trello plan with centralized billing Note: Trello…

Hey @joao zampa , If we're talking about columns in List view these should be stored in your browser's local storage (mainly) rather than on the server. That would mean that they'll probably reset when you log out or clear your cache. Note that I haven't played around with this in detail to be 100% sure 🫤 Anyway, do you…

Hi @Brad Way There's this (quite old) Community discussion where someone confirmed successfully updating the resolution date via CSV import on v8.22.6. You might also find this one useful: Importing data from CSV — Jira Data Center 📚 On another note, do you have any AI tools or assistants connected to your Jira DC…

Hi @Raghavendra Rao I Just checking in on this one! 😄 Did you end up resolving the issue or finding a workaround? Also, with Compass being phased out, I'm curious whether you've continued exploring Compass, started looking into DX (that would be interesting to hear 👀), or simply moved in another direction. Would be great…

Hey @Jerry Holland , As the guys have said, if we're talking about portal-only customers, there's a feature request to have chat option for them as well: JSDCLOUD-18885: Ability to have Live chat for Portal-only and anonymous users Basically, the workaround would be to migrate those customers to their respective Atlassian…

Btw, try raising this somewhere in Champions Slack 👀 Hopefully someone from Atlassian can chime in there or at least point you to someone who can tell you more 🤷

Oh well… this is new 🤔 We work with clients in the financial sector, and I can definitely see this becoming an issue in certain scenarios. I don't believe we've received this notification yet, but I'll have to double-check. That said, I can also understand their reasoning here. I suspect this is partly intended to prevent…

Hi @Melvin John Just to add to what A A Ron mentioned 😄, Cloud site URLs (*.atlassian.net) must be unique, so it's possible that someone has already registered the name you're trying to use. If you already have an Atlassian organization associated with your company, there's one thing worth checking: Go to Atlassian…

Hey @Robert Paul Stewart , If we're talking about the browser version, you should be able to simply click on the bottom "Inbox" button 👆 (or use g + i on the keyboard) as Anwesha said. It also took me a while to figure out that I just need to click the button at the bottom rather than find the expand/collapse one on the…

Hi @Herlon Moura Since your repository is already in read-only mode, this will probably require intervention from Atlassian's side to allow you to push the cleaned history and potentially run garbage collection afterward. I'll ping the forum support team to take a look at this 🛎️. Someone should get back to you within 1–2…

You know it's going to be a great class when @Rob Hean is teaching! 👨‍🏫 I missed about half the session because I was on the road, but judging by the comments, everyone had a great time! 😄 Also, love all the examples shared in the comments (especially the Geo map!! 🗺️; I've never tried that one myself, but it looks like I…

Hey @Saki Wilcox, If you're looking at Atlassian's documentation, you should receive a second email titled "Let's get you back into your Atlassian account" approximately 24 hours after requesting recovery. A few things worth checking 👀: Check your spam/junk folder, including emails from @id.atlassian.com. Make sure at…

Hi @Grafe Libao, Thanks for the detailed explanation and for documenting all the steps you've already taken! 🙏 I'll try to reach out to our Community support team and flag this for review. 🛎️ Hopefully, someone from Atlassian will be able to take a look and get back to you within the next 1–2 business days. In the…

Cheers for additional info! I believe one of my colleagues mentioned a similar problem at one of the client environments 👀 but he's on sick leave atm so I'm not sure if they managed to fix it or not. Any chance you're on a paid plan? If so, I'd recommend reaching out to Atlassian Support as this appears to be only…

Hey @Fabio Peruzzo , I've played with Rovo and MCP a bit, as I've found this intriguing and managed to find out this 👇 One workaround I tested is using Rovo or MCP to retrieve approval information from Confluence pages, including approval status, reviewer, and approval timestamp. I was able to retrieve approval information…

Cheers @Anwesha Pan ! 🙌

Finally managed to find the time to publish this 😅

Hi @Daphne Moore 👋 Do you want to cancel a paid Trello subscription or delete your account entirely? Cancel your subscription: Open your Workspace → Billing → Cancel at the bottom of the page. You’ll need to be a Workspace admin. See Change or cancel your Trello plan. Delete your account: Follow Delete your Atlassian…

Here's a fun one 😄 I originally prepared this a couple of months ago, but wanted to give slides another try to see how the new version would look. I've prepared a day-by-day Lisbon itinerary in my personal Jira, and I asked Rovo to turn it into a family travel presentation. Prompt: Turn my Lisbon itinerary [link] into a…

Hi @avnere Yes, Support team can trigger garbage collection on the Bitbucket repo. Since you’ve already force-pushed the removal of the large commit, the remaining unreachable objects may still be counting towards your storage usage. I’ll try pinging the forum support team to get someone from Atlassian to take a look. 🛎️…

Hi @Paulo Cesar de Araujo One more important thing: This is a public forum, so I'd strongly recommend editing your original question to remove your personal contact information (email address and phone number), in accordance with the Community Forums Guidelines. Apart from that, the guys are right — it's a bit tricky to…

Have you also checked Atlassian Administration – Billing to see whether there are any outstanding invoices or active subscriptions that might be preventing account deletion? If everything looks fine there but you're still receiving the error, I'd recommend following Violeta's instructions above and contacting Atlassian…

Thanks for sharing this @Mahesh Shivamallappa ! One small thing — Loom link seems to be private/restricted to Atlassians only. Any chance you can make it publicly available? Thanks!