Tomislav Tobijas Community Champion

Hmm, @Frank Schmitt ... Have you tried using an incognito window/mode or a different browser? I'm not experiencing this behavior, and I've tested a couple of sites we own. 👀 It might be an issue with your current session, so potentially try clearing your cache and cookies to see if that will help. Do other users on your…

Nice one on rolling this out! 👏 I did forget to share a few additional notes during EAP (not sure if these have been addressed in the meantime): * It would be cool if each video on the playlist had 'prev' and 'next' buttons (similar to YouTube) * Earlier, I did try to embed the playlist into a Confluence page, but there…

Interesting @Jeffrey Bistrong ... I didn't use the studio that much, so I didn't actually notice it 👀 I'd agree that this would be a nice feature to have. I tried checking JAC for open feature suggestions, but nothing related showed up. What I'd suggest is reaching out to Atlassian Support and discussing this with them.…

Hi @Nadia Deras , I did take a quick look at the board, and it looks really good! Nice one 🙂 While there isn't an 'official' way to reach out to the Trello team that's in charge of the official gallery, apart from sharing the board here, you could also use the feedback option within the app itself. Good luck! Cheers, Tobi

Great news! I was looking for something like this the other day. 🙂 Btw, maybe we could align on terminology and use "spaces" instead of "projects" 👀

Hi @Kevin Halbleib , Can you maybe try using an incognito window or a different browser? Alternatively, you could try clearing your cache and cookies in your current browser and session to see if that will help. I did just try clicking on Labels button on a couple of boards and everything works as expected 👀 Cheers, Tobi

Yeah, Observers are only available in the Premium plan. As for the original question, maybe the best bet would be to reach out to Atlassian Support and check with them whether there have been any changes in this area. As you're on the Standard plan, you should be able to raise a request there. 👀

@Abenezer Anglo probably so. Although we're already testing out Rovo skills around Assets, and they do look promising, maybe some of our customers would benefit more from a specifically designed solution 👀

It’s not directly related to JSM, but we’re currently working on removing friction between our Sales/Presales and implementation teams. There has been quite a bit of miscommunication around who is responsible for what, so the goal is to make those responsibilities much clearer.We’re designing a sustainable but relatively…

Hi @Оля Вербило , If you navigate to https://id.atlassian.com/manage-profile/account-preferences, what do you see under Delete your account section? Mainly speaking, you should be able to follow the instructions listed here to delete your account: Delete your Atlassian account Note that the deletion process depends on…

Hi @Alice Gu , I'm assuming you've referred to the following docs when it comes to creating databases with API: https://developer.atlassian.com/cloud/confluence/rest/v2/api-group-database/#api-databases-post I haven't used the API for databases for a while, so have you checked which scopes is the API token using? Generally…

Hi @Ilinka Danova , Are you looking at anything particular (like specific features) or just asking about general Jira & AI resources? I mean, apart from Atlassian Learning, people do organize all sorts of Atlassian Community Events and more and more of those are related to AI (sometimes with some really cool examples 👀)…

Hey @Helen M , In case you've already been billed, you can use the following channel to raise a ticket for billing and licensing team: Atlassian Support: Pricing, Billing & Licensing 👈 You can use the same channel if you have any other billing/licensing-related questions. Back to the refund part, select Payments > Request…

Hi @armen_haroyan , I'll ping the Forum Support team for them to chime in and assist you with running garbage collection 🚮 Cheers, Tobi

Hi @John Morrison , Have you already tried any specific steps? Sourcetree to self-hosted GitLab can sometimes be a bit tricky due to specific configuration steps (in high-security environments). Usually, users connect GitLab with Sourcetree by using Personal access tokens (PATs; HTTPS). Once you generate a token, navigate…

This Team Playbook looks quite interesting 👀 We might give it a try and see how it will go. It's something that could definitely benefit our team and other teams, as currently, we don't have a standardized way of using AI.

Hi @Ayden Heinig , Quick question - are your guests currently added to the board as "Normal" members or as "Observers"? I'm asking as observers do not have permissions to trigger automation buttons. This config. for automations must be managed on a per-board basis, but I guess you figured that out. I'm not sure if anything…

Hi @Josana Rodriguez , As German said, most likely we're talking about the case where the deadline has passed and the workspace (and its data) have been deleted. You could maybe reach out to Atlassian Support: Pricing, Billing & Licensing and ask them to maybe check and/or confirm the workspace status. (simply select Other…

Hi @Stefany - Fuck , You should be able to view your open and closed requests through here: https://support.atlassian.com/requests 👈 Note that you'll need to log in with the same account as you used to open the request. Cheers, Tobi

Hi @Vadym Chu , I can just say that I've experienced the same/similar thing on Friday or Saturday. Haven't used Rovo much today, so can't comment much on how things look now. Although I didn't experience a full outage - only specific chats were 'broken '- I could resume work within a couple of minutes or an hour. 👀 What…

Hi @Yvonne Verhoeks , Can you check if there are any other workspaces listed when trying to use workspace switcher? I've seen this happen a couple of times to users due to the migration of Loom to Atlassian-native systems. Apart from checking the workspace switcher, you could reach out to Loom Support by following these…

Hi @Kustagi Suma , If we're talking about end user perspective and if we're mainly looking at number of entitites that can be imported, the current limitation is (I believe) 250 rows per CSV file. There's a feature request related to extending that number: JRACLOUD-67678: Allow more than 250 csv rows to be imported by…

@laarepu As others have said, there's no native way to do this, but it would be nice to have (I've seen requests for this once or twice). You or your Confluence admin could raise a ticket here: Atlassian Support > explain your requirement and ask them to create a feature request on JAC. I did search for any related…

Hi @Juan Felipe Garcia , As Mirek said, you should be able to change this within CertMetrics https://cp.certmetrics.com/atlassian/ Your certification account should be primarily tied to your personal email address. You can check that by navigating to Profile > My Information. On the other hand, you can check and update…

Ah... ,@Abenezer Anglo from my experience, it's mainly being done manually after a specific number of months (or even years 🫠) I believe one of our clients did mention the idea of using the scripts for this, but I'm not sure if they've moved forward with that solution. You actually gave me an idea, as part of offboarding,…

Hi @lenildolti , On top of what Arkadiusz said, the question would be - are we talking about a free workspace that was inactive for some time? If so, there has been an announcement on that topic here: Bitbucket cleanup of free unused workspaces: what you need to know Long story short, we're potentially talking about the…

Just to add, I don’t think Jira could disable system-level emoji shortcuts - for example, Win + . on Windows or the equivalent emoji picker shortcut on macOS - as those are provided by the operating system and work across most text editors, not only Jira. So, ultimately, the operating system’s emoji picker would most…

Hi @Vishmay Group , Can you go to admin.atlassian.com/billing and select your billing account and check the Subscriptions and Inactive tabs to see if any apps (like a Jira trial that came with the site) have an "Overdue" or "Suspended" status? Confluence might be sitting in the "Inactive" tab, so you might need to…

Hi @Farrokh Farrokhi , Can you maybe share more details? Particularly, what's the destination workspace (or tool) where you're planning to move these repos? If we're talking about transferring the repo ownership, you can follow this article to transfer ownership to another workspace or to an individual account: Transfer…

Hey @Dave Lewis _personal_ , Are you by any chance creating cards from email? I'm asking as there's Summarize with AI feature related to this, which can be enabled or disabled 👀 (more details in the linked article) Another possibility is also to completely remove/disable AI in the whole workspace > see Activate AI for your…