Tomislav Tobijas Community Champion

Hi @Madhuwan Kumar , Are all members of this site experiencing/seeing the same thing? (by the looks of it, probably) If you're an org admin for this site, can you try navigating to https://admin.atlassian.com/ > Insights > System health and also check Billing to see the status for your Jira app 👈 Note that all sites do…

@Kevin Halbleib I've pinged the forum support team. Hopefully someone will chime in and maybe raise a ticket related to this 👀 

@alvin-mamangon-ppd I think you can reach out to the billing and licensing support team here Atlassian Support: Pricing, Billing & Licensing and ask for a renewal. Probably this would work:

I've just tried using Atlassian <> Claude connector on desktop (Windows OS), and it all seems to be working fine 👀 Can you maybe try reinstalling the connector to see how it will behave? 

Ah, got it. You can always reach out to support directly (if no other channel works) through here as well: Atlassian Support: Pricing, Billing & Licensing Select something like this: And, next, at the bottom, there should be Need more help? button to continue filling the form and submit the ticket. Hope you'll get this…

Ah, got it. Thanks for sharing! 🙌

Hi @NIRVC , Can you log in to your existing Atlassian account? If you can do that, you can follow these steps to change the ownership email: Change your email address Also, can you navigate to admin.atlassian.com? You will need Org Admin to grant you the User access admin role if you do not already have it. Once you have…

Rovo does everything for me (maybe sometimes even does too much 😅) Today, I was basically just prompting Rovo to create new items, update existing ones, scan through docs and create new ones, and so on. I probably did all of those things within an hour or 2 which would usually take more than half a day. 🐢 It's really cool…

@Yvonne Verhoeks great! Glad you managed to sort it out 🙂

Hi @Toura Nobles , I'd maybe point you to this announcement: https://community.atlassian.com/forums/Jira-articles/Preview-Panels-will-soon-replace-the-detail-view-in-Jira-s/ba-p/3196999 Some instances have specific features rolled out, and some don't 🫤 Note that there's been a lot of commotion around this topic. There's…

I'm guessing you have another paid app (as you have Rovo)? You should be able to simply select that (any app that's on the Standard plan or above) and raise a ticket like that. Their team can then redirect it to the appropriate channel.

Ah, my bad @Kevin Halbleib I did try the same with latest Android app (v2026.13.3.76352-20260623) and things seem to work okay. Can you try checking for updates and see if you can update the app? Also, it might be worth trying to reinstall the app completely to see if that will resolve the problem.

@Monique vdB this just reminded me of 

Awesome example and even better article about it @Ben Kelley! Thanks for sharing this 🙌

Hey @Elvin josue Gonzalez Rivas , Can you try reaching out to Loom support by following the steps listed here: Need help with your Loom account? Here’s how to contact Support (and get help faster). Alternatively, you should be able to raise a ticket for the billing and licensing team here: Atlassian Support: Pricing,…

Unfortunately, there isn't an automatic/immediate process that you can follow. 🫤 When did you raise a ticket? Have more than 24/48h already passed? 

Hi @Ana Luiza Szevcynski Del Mestre , Can you try following steps listed here: https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/#Cancel-a-free-trial Basically, we're talking about this: Cancel a free trial If a payment method is added, a Workspaces on a free trial will automatically convert to…

Great job everyone!

Hi @Oscar Ramirez , Are you on Free Bitbucket plan or on a paid one? If you're on a paid one, I believe you can start a chat on Atlassian Support (AI chat), and the bot can now resolve it by itself, without the need for assistance from an actual agent. On the other hand, you can raise a ticket here Atlassian Support:…

Hi @Lee Fanning , As stated by Ellie here https://community.atlassian.com/forums/Loom-questions/I-don-t-have-another-workspace-to-transfer-my-videos-to/qaa-p/3247326#M1651 ...this change only affects the ability to move content between workspaces. If you don't have another workspace, there is no action for you to take. I…

Interesting @Nick Stevens 👀 Thanks for further exploring this and for sharing the details here! Glad you've managed to sort it out 🙌 

Hi @Smile Stories , Loom's working for me (on a couple of different workspaces), so it might be that your site/workspace has a specific issue. I've pinged the forum support team to potentially raise a ticket or just check things out. Someone should get back to you here within a day or so. Cheers, Tobi 

Hi @paulrosen , So you've sorted it out? (based on the edited description) Any chance you can share the steps you've used to resolve this? Cheers, Tobi

Since the problem persists even after updating macOS, could this be caused by a missing component in the installation or a permissions issue on macOS? @허지수 might just be. It would be great if I had Mac to potentially help you troubleshoot this, but I'm mainly working on Windows and I'm not familiar with Apple OS that much 🫤

@허지수 Unfortunately, I don't have anything else apart from what's already stated here 🫤

Hi @alvin-mamangon-ppd , So you've checked https://bitbucket.org/account/workspaces/deactivated to see if the workspace is listed there? Also, are we talking about a free workspace or if it was/is on a paid plan? You should be able to see all active workspaces here https://bitbucket.org/account/workspaces/, but please also…

Hi @Mark Mendenhall , As Barbara mentioned, this is a public forum, so I've removed your sensitive details such as invoice and EN numbers. Also, this appears to be addressed in the same/similar…

Hi @Teja_ Surya , To add to what German said, are other users experiencing the same thing? Also, are you using the legacy macro here, or the new Jira work items one? I've seen this break once or twice, but it was mainly after migration from one platform to another. Can you maybe check with your Confluence admin or IT…

Hi @Vijayraja Murugan , As the message says (and as German mentioned), it would be best to reach out to your Jira admin or IT department. Try checking internally if you have an official service desk or an email dedicated to general IT support. You could also try reaching out to your manager, who will probably be able to…