Tomislav Tobijas Community Champion

Hi @Kamini Pandey , Confirmed - Bitbucket is generally down. I'd say to monitor Bitbucket Statuspage but they haven't added an outage notice there 👀 Still, as this is a worldwide issue, I believe they'll post an update soon. Cheers, Tobi

Hi @Vinothkumar Chandrasekaran , Confirmed - Bitbucket is generally down. I'd say to monitor Bitbucket Statuspage but they haven't added an outage notice there 👀 Still, as this is a worldwide issue, I believe they'll post an update soon. Cheers, Tobi

@Guy Chapman we've just created a new feature request for this > see JRACLOUD-99047: Display full epic summary in the Epic Panel in the backlog section. 👈

Hey @Adrian Woods , I did play around with actually generating an image for a couple of use cases and it did a fairly decent job. As you said, they covered a lot of standard use cases with those 'templates' so I mainly use those. I kinda like Sketch style from the "Infographics" section 😄 I tried prompting it a couple of…

Well, compared to some other sibling stories here, I’d say my sister and I were pretty well-behaved kids 😅 At least, that’s how I remember it! My sister is seven years younger than me, so for quite a long time, we didn’t really have that much in common. Interestingly, as we’ve grown older, and especially over the past…

I'll just quickly chime in and say that it's quite a cool feature and a great improvement 🙂 It has been rolled out to most of our sites and I believe we already use it in prod for a couple of things. Also, here's official public release note, but as the guys said, the best thing would be to take a look at App updates to…

Hi @Rakesh , On top of what Hana said, I'd definitelly recommend communicating this with your staff beforehand. Just letting them know that their accounts will become managed and that 2FA will soon be required will probably prevent any confusion. 👀 All in all, I'd say it's definitelly recommended to claim…

@Gabriel Roth I'd say to try and build whatever comes to your mind 😄 We do have Epics dedicated just to this exploration of what we could build with Rovo Studio. And it's been going surprisingly well... from building dashboards on Help Center (JSM), to apps dedicated to Jira Admins, to help them analyze instances. Really…

Hi @Shawn Hernan , Sorry to hear that. Is this something that just started happening, or has it been going on for some time? Also, are other users experiencing the same thing, or does it appear to be tied to your profile? This is definitelly not expected, and I'd say to monitor Rovo Statuspage, but there isn't anything…

Interesting use case @nagata shumpei 👀 I'd actually like to hear more about this from people who actually implemented the solution(s) and whether it worked. At least in the direction of promoting Jira and encouraging user engagement. What I'd maybe recommend (although this is for paid plans - meaning, you'd need to have…

I'll just post this - mum is throwing emojis at my Loom video for our trip to Portugal in a couple of weeks 😂 This is also a little sneak peek at an article series I’m planning to publish later this year about how I use Atlassian tools in my personal life 🫣

Hi @Michelle Palles-Clark , Can you log in to your account, or do you need to do verification first? If you can log in, and since Trello uses your Atlassian account credentials, the email address is managed through your Atlassian account settings. So, check your email preferences: * Open your Atlassian Account settings *…

Hi @bcselewski , So, you're trying to import this to Jira as work items (not Confluence)? I'm asking as this landed in Confluence Q&A forum group. Now, to import files from Excel, you'd need to convert it to CSV, but CSV is text-only so images will not be converted or uploaded. 👀 Have you tried using Rovo? Like uploading a…

Hi @Ekra Hossain , I was looking for this the other day as well. To me, it also feels like this was there before, but I am not 100% sure. Anyhow, this experience within List view is pretty much 'modern bulk update,' and there's an official feature request for it here: JRACLOUD-37520: Add cloning as a bulk operation, but…

Hey @Cláudia de Oliveira , Are you an Atlassian employee? (I'm looking at the lozenge next to your profile name) 👀 If so, I do believe you guys have some internal channels that you can use to get support for this, rather than using this public forum 🙂 Cheers, Tobi

Hi @Malene Genz Hoberg , Are you a workspace admin? If yes, can you check whether the workspace has exceeded the user/collaborator limit? You can read more about that here: Collaborator limit for free Workspaces / What if my Workspace has more than 10 collaborators? 📚 Cheers, Tobi

@M D Hmm, I don't have an iPhone, so I cannot actually test this out, BUT can you try this? * Open the new card where you want the checklist to appear. * Tap the plus (+) icon or the Checklist button to add a new element. * Select Checklist from the options. * Look for the Copy items from... field. * Tap that field and…

Just to add on to this, on contact support page you can select Your Account > Cancel cloud subscription > Need more help? (which will open AI chatbot) > Submit a support request and create a ticket like that.

Hi @Stephen Williams , I believe you should find all the info in link Viswanathan sent, but if the system still blocks you from deleting the account, you can completely remove/deactivate Loom subscription by going to admin.atlassian.com > Billing > Manage (next to Loom subscription/entry) > Deactivate Note that it will…

Hi @Jill Barton , I believe you can build this with something like: * Trigger: Go to the Custom Fields tab and select: when custom field "Trail Date" is set in card "Trail Date Card Name". * Action: Navigate to the Selection or Cascade actions and choose: for each card on the board, set custom field "Trail Date" to value…

Glad you managed to sort this out @Cam Briggs ! Thanks for the update 🙌

Hi @Brenda So , As you're using two different accounts, the most relevant case would be that the email for the recipient ended in suppression list. What you could do is open Atlassian Support (if you're app admin) and get to that AI chatbot. Once you explain the issue to it, it will probably ask you to provide your email…

Yo @A A Ron Geister _Trundl_ (sorry for putting you on the spot 😅) - didn't you use this during your migrations? I feel like I've read something on a related topic from either you or someone from Trundl 🤔 Or maybe, same as Rovo, I just started hallucinating... 😆 I'm interested in this too, as we're now exploring migrations…

@Arkadiusz Wroblewski Really cool winter photos! ❄️ I was there in 2019, and I can say that the city is impressive, but it's also HUGE! I've never seen anything like it while we were descending to the airport (although LA might be close to it, hah) Note that this is the period when I had my digital camera, and it seemed…

To drink? Of course RAKIJA!!!!!!!! If you're not from the Balkan area, you cannot even comprehend what this is 🤣

Hi @Dan Eylon , It's probably the case that Atlassian needs to run garbage collection on their end to clean this up. I'll ping someone from the forum support team to take a look at this. 👀 Cheers, Tobi

Hi @Valerie , Basically the same answer as Viswanathan but with just an additional sentence - you can reach out to Atlassian Support: Pricing, Billing & Licensing and select Payments > Request a refund. This is an official channel for requesting all things related to billing and licensing. Cheers, Tobi

Cool! Thanks for the update and for sharing the details @Bohdan Datsiv ! Glad you've managed to get it resolved 🙌

@Erik Hansen got a reply from the support team - it's updated :) Thanks again for reporting!

Hi @CodeLazarus , On top of what Arkadiusz said, here's a really good article by a fellow Community Champion about retention periods of free sites: Atlassian Jira, JSM & Confluence Free Tier Inactivity & Data Retention I'll quote Trudy here: If your Free subscription does get deactivated due to inactivity you will have…