Tomislav Tobijas Community Champion

What's your current job title? * Team Lead – IT Delivery & Planning Solutions and Senior Atlassian Consultant Can be shorter, I know 😅 * All related to Atlassian - I mean, that's why I joined this company, so I can work mainly with Atlassian tools. In my previous company, I was working with them, but it wasn't my primary…

When you look at the filter above this list, what's selected there? In the dropdown menu that typically says "User-installed." If you select All apps, can you see it then? I don't have DC environment to actually test this out, so it's all a bit theoretical from my side :/

Hi @melatisoewarno , Unfortunately, this is a permanent action, and there's no undo action, as stated here: Delete a Workspace 🫤 I believe that, for security and privacy reasons, Atlassian Support is also unable to recover a deleted Workspace or its boards on your behalf. Cheers, Tobi

@Alex_Podkanski glad you managed to sort it out. Thanks for sharing what worked!

Hi @Swapnil Jain , I've pinged the forum support team to check this out. Someone should get back to you through this thread in 1-2 business days. Cheers, Tobi

Hi @megumi_matsuo , As you said, it could just be a redirection issue, or something may have gotten 'stuck' in your browser cache. Have you tried using an incognito window/mode or a different browser? Via those, I'd advise trying to access Confluence first - so, first try to access https://***-west.atlassian.net/wiki and…

Hi @NICOLETTA HADJILAMBI , From what I understand, there have been some architectural changes between versions, especially when it comes to Jira 10 and 11 platforms. For webhooks specifically, starting with Jira 10.0.0, we're mainly talking about asynchronous webhooks. Can you check this (note, you need to be Jira admin):…

Which Sourcetree version are you using? Potentially, you can try clearing/removing all credentials from Sourcetree and the relevant ones from your device's credential manager, and then try to reauthenticate to see if that will fix the issue. 

Really cool introductory one 🙂 Well done everyone who worked on it 👏 @Kristján Geir Mathiesen I was about to wait for you and Rob to take it during today's live stream, but I was too impatient, so I took it pretty much when I woke up 😆

lol @Amanda Barber agreed! So much has changed in just the last couple of months. But, to answer the question - since I've discovered MCP server/connectors (Atlassian AND Trello) for ChatGPT, it felt like I've found out completely new dimension of work 😅 Sometimes it feels like I'm chatting with the AI, and it creates new…

Hey @getto ufficio , As Amazing Fields is actually a Power-Up, I'd say it would be best to reach out to vendor/devs directly via their support channel: Contact support (email channel) Could be that they are not 'supporting' the archived state properly 🤔 Cheers, Tobi

Hey @Bobby Brown , If we're talking about one specific card, you could maybe use a Checklist and, assignments and due dates for it. Basically, you could have a card that would be 'main chunk of work' and then a checklist where you would basically have something like 'sub-tasks.' Whenever you set a due date on the checklist…

* Still need to register, but I'll see you guys there 🙂 * If I had to pick one, I'd say seeing more of Hardware Asset Management (HAM), but the most fun part is actually chatting with people live, grabbing a coffee (or a beer or two 🙃) and BASH, hehe

Hey @Utkarsh Agarwal , If you're experiencing an issue with these email notifications, you can reach out to the support team here: Atlassian Support: Pricing, Billing & Licensing You can even ask the AI chat bot to take a look if your email ended up in their suppression list. Potentially it can automatically 'unblock…

Hi @Luciana Boscolo Celer , Most folk here (including myself) are basically end customers like yourself, so we cannot really take a look at this and help. Still, as you can log in to Loom, I'd advise reaching out to official Atlassian Support via the steps mentioned here: Need help with your Loom account? Here’s how to…

Hey @Alain , Unfortunately, most folks here on the forum are end users like you and me. That being said, if you've already submitted an official ticket, someone should get back to you through that channel. 👀 If no one replies on official tickets within a day or 2, I could try to get someone from the forum support team to…

@Nicolay A M Worren if you do manage to troubleshoot this, it would be great if you could share it here. For about 2-3 weeks now, my desktop app has been experiencing some hiccups. For example, I select a window, configure all settings, and then when I hit record, the app just crashes. I did try a quick reinstall, and it…

Hi @Devarajan Mani , As Gerusa said/linked page (and as it's stated there), converting schemes or roles in your production environment is a configuration change that updates how permissions are managed, but it does not delete your content. Basically, the whole process is painless and should be done relatively quickly, but…

Hi @luckybydfi , I'd say that in a complex environment, such as fintech, a common approach would to use a combination of dedicated spaces and structured page trees 📚: * Centralized Risk Space: Best for high-level documentation, including the Risk Register, data security policies, and compliance frameworks. *…

@Linda Talamo are you sure? If you open this in incognito mode (or just different browser) where you're not logged in with any account, you should see a button Continue without logging in Then you'll just have to enter your email address and fill out the rest of the form. To raise a ticket here, you don't need a paid…

Hi @Oria Weng @Carlos Garcia Navarro , Quick update - here's the open bug related to this: TRELLO-1849: Card A shows stuck loading attachment after linked Card B is deleted I'd recommend setting yourself as a watcher and voting on this item. I already see it's "In progress" so I'm guessing they'll fix it relatively soon. 👀…

Hi @Linda Talamo , You can reach out to the support team through here: Atlassian Support: Pricing, Billing & Licensing Select something like Your Account > Reactivate subscription and I believe they should be able to help you out. Cheers, Tobi

@Amit Gefen Just a note that this is a duplicate question/post to https://community.atlassian.com/forums/Confluence-questions/Free-browser-extension-for-rendering-Mermaid-diagrams-in/qaq-p/3270622 As I mentioned there, this would be more like a discussion than a question, but it should be located in App Central rather than…

Hi @고수민 , As Nikola said, it could be due to site inactivity - Trudy did a great job explaining the procedure around that here: Atlassian Jira, JSM & Confluence Free Tier Inactivity & Data Retention What you could do here (and as it is stated in the linked article) is to reach out to Atlassian Support: Pricing, Billing &…

Hi @Amit Gefen , Thanks for sharing this! (Looks cool) 👋 Just a quick note — as per the Atlassian Community guidelines, content related to third-party/custom apps should be shared in App Central, rather than in the product-specific areas. Cheers, Tobi

Hi @Jilmer Bartolome , Have you managed to resolve this in the meantime? If not, and as Carlos said, can you maybe elaborate on this a bit more? If you're looking for how to remove the cloud subscription/app, you can follow the instructions here: Deactivate a subscription Cheers, Tobi

Hey @Hayato Nagata , I've managed to find this bug report, but this is related to converting pages from the legacy editor to the new one: CONFCLOUD-82026: TOC links don't work for headings inside classic Panel macros after converting Legacy page to New Editor Are you saying this is also reproducible when creating new…

Hi @PLaksh11 , For this, you'll definitely need scripted validators, as you cannot build something like this natively (at least not yet). It can probably be built with something like this: * Retrieve the Value: Get the "Asset ID" entered by the user on the Create screen. * Run a JQL Query: Search for issues where: * The…

Hi @Daniel Gagnon , From the message, it would appear that you have exceeded the workspace user limit for your plan. There's an official troubleshooting article related to this: Fix error "Your push failed because the account has exceeded its user limit" 👀 Here's basically copy-paste from that article: Cause There are two…

Hi @Catarina Da Silva Magalhães , Just to add to what Cristian said, when contacting Atlassian Support: Pricing, Billing & Licensing, you can select Your Account > Cancel cloud subscription > Need more help? > Submit a support request to get to a form which can be submitted to the billing and licensing teams. Cheers, Tobi