Comments
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Well done to the whole team on the migration and the launch 👏
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Hi @Michael Haben , Just to check - is this in any way related to Sourcetree or just with Bitbucket? I'm asking as it landed in the Sourcetree Q&A section. From what I've found, it appears to be a known compatibility issue between that specific Git version and Bitbucket Cloud's HTTP/2 implementation 👀 A couple…
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Hi @Giovana Stimpel Amaral , On top of what Matteo said, I'm aware of this bug related to Notion import: CONFCLOUD-82532: Notion Import using large zip file sometimes results in page imports with no content As for HTML, you can try ensuring all HTML files and assets are in the root directory or a single-level structure.…
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Hi @nboreddy , You could maaaybe explore this one: Xporter - Export issues from Jira to PDF, Word, Excel I've played with it once and it looked quite robust for multiple-version exports and I do believe it supports export/integration with Xray. 👀 Still, I'd recommend to POC it first to see how well it goes. What you could…
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Hi @David , Can you try this? * Test in Incognito Mode: Open Trello in a private window. If it works, the issue is likely caused by a browser extension (like an ad-blocker) or corrupted cache. * Clear Browser Data: Clear your cache and cookies for "All Time," specifically for trello.com and atlassian.com. * Check for…
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Hi @Juan Carlos Muñoz Pabon , You should be able to downgrade your plan by following the instructions listed here: Change or cancel your Trello plan Although, if you're experiencing any issues, you can reach out to Atlassian Support: Pricing, Billing & Licensing > select Your Account > Cancel cloud subscription and fill…
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Hi @Shilpa Parimi , I've pinged the forum support team to take a look at this and potentially run garbage collection on the repository. 🧹 Normally, someone from the team would get back to you here within 1–2 business days. However, just a heads-up that the Atlassian Community forums are currently being migrated to a new…
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@Nicolás Diego Apolonia not an ideal outcome, but thanks for sharing the ECO link! I've dropped my vote. Hope it will get resolved soon 🤞
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Interesting stuff @Himanshi Gaba ! Thanks for sharing. One question - will these skills/AI-powered capabilities be available through MCP as well (e.g. Claude or ChatGPT connectors)?
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@Alberio Bathory-Frota I've pinged the forum support team so they should take a look at this within a day or 2. Just a note that the forum will be in read-only mode from tomorrow until the 22nd of Sep (as per official announcement), so you might see some delays in replies here. Hopefully, they will be able to resolve this…
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Hi @Christell Markham , Something like this should work: every day at 8:50 am, create a report in variable "report" with all cards with an overdue due date, and post message "{$report}" to Slack channel "test_hall_1" in workspace "<NAME>" as myself So basically this: Also, when creating a report and making a filter, add…
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It's horrible to lose a son or daughter, and I've unfortunately seen something similar within my own family. I really hope your former colleague and their family find the strength to get through this. 🙏 On a happier note, some of my happiest memories have always been around friends and family (even though I actually quite…
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Thanks for confirming! Since you've already tried re-authorizing the integration, different browsers/incognito mode, and disconnecting everything, I'm not sure there's much more we can troubleshoot from the Community side. I'd suggest doing the following: start a Premium free trial (if your Workspace is eligible) and then…
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@Jeremy Wood I can just agree that a longer timeframe is beneficial for end users/customers. I'm not sure if they are planning to 'expand' the current timebox and if anything is planned regarding the dashboards. However, I am aware that they are planning to update the whole experience before 3rd of Dec (although I don't…
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Hi @Lauren Aguilar , On top of what Chris said and asked, I'd suggest checking this article on how to reach official support: Need help with your Loom account? Here’s how to contact Support Any of your colleagues who have access to that paid workspace will be able to raise a ticket by following those instructions 🎟️…
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Hi @Chia_ Jun Wei , Have you tried the web version to see if that will work? 👀 I'm on Windows and my URL looks something like this: https://confluence-calendars.services.atlassian.com/cloudid/<id>/confluence/wiki/plugins/servlet/team-calendars/caldav/ Although I'm looking at Confluence Cloud. Not sure if you're on cloud or…
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Hi @Utkarsh Chandel , We're far from that number (way less than 800), and we're doing yearly reviews due to regulatory requirements. Initially, we built a script that runs through all Jira spaces, reviews access, and creates a table in a defined format. In the latest run, I believe we've used AI/Rovo to help us out. I…
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Thanks for checking @Siu Yin ! Ah, I'd suggest the workspace admin raise an official ticket here with Atlassian Support 👈 The team can probably see what the backend looks like and help you fix/troubleshoot this.
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Hi @Michael Storz , As stated in this official article: If you delete your account, all of your videos, transcripts, and view counts will be deleted within a reasonable period of time. Deleted data cannot be recovered. We may retain some information such as support tickets you submitted during your time using Loom, backups…
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Hi @Mayane Rabelo , Any chance you got direct links to the boards? Basically, finding a direct link to a board (formatted as <a href="https://trello.com/b/" target="_blank" rel="nofollow noopener noreferrer">https://trello.com/b/</a><board_id>/<board_name>) is the most effective way to identify the owning account. *…
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Hi @Jeremy Wood , Things are changing a bit with introduction of usage-based pricing (UBP). Still, you should be able to find the monthly average (in a way), if you navigate to admin.atlassian.com > Insights > Platform usage > Rovo credits. You can still 'extract that info', but from last 3 months I believe. 📊 As for UBP,…
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Hmm... I haven't had issues with my auth, so I'm not sure. I've found this: 1. Refresh the Authorization Flow Many errors are temporary. Close the current error window or consent screen in ChatGPT and restart the connection process. If the "Permissions" section fails to load on the Atlassian consent page, refresh your…
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Hi @Rajamandrapu Sowmya Rajamandrapu , Are you using HRIS (like Workday) as a connector to Talent? Or are you (somehow) using Teamwork Graph to inject users into the app? In any way, if you're syncing skills, they should be visible on the worker's profile (from what I understood from the documentation). Apparently, you…
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To add on this @Nicolás Diego Apolonia ... Is the Free Jira Cloud plan definitely entitled to use basic Rovo MCP Jira read/write operations from ChatGPT? Yes. I'm using it daily basis on 2 instances/sites with Free plans and it works seamlessly. Also, there are no plans (as far as I know) to put this behind some kind of…
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Wish I’d known about this special promo earlier 😅 And these recommended agendas are really cool — thanks for putting those together, guys! 🙌 As for me, you’ll probably find me at the F1 sessions and customer panels. Those tend to be some of the most intriguing ones 💡
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Hi @Luciana Adriano , There's no smooth way to do this. A couple of things you could try: * Temporary Email Reactivation: Contact the IT department of your former employer and ask them to temporarily reactivate your old email inbox for 15–30 minutes. This allows you to receive a password reset link from id.atlassian.com…
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Hi @thoughtworks_cui , Does this still appear to be an issue? Have you checked with your colleagues and/or Confluence admin if they can replicate it? 👀 As for troubleshooting, you could try something like this: * Hard Refresh: Perform a hard refresh (Ctrl + F5 or Cmd + Shift + R) to clear the centralized @canvas/input…
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Hi @Nodir Utkirov , On top of what the guys have said, you'll need a pretty good reason for staying on-prem. Some highly regulated companies might stay on DC even after 2029 but we're talking about NASA, DoD and such. 🛡️ Anyway, that enterprise contact form is actually this: Contact Atlassian for Enterprise Solutions |…
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Hi @Rumceisz , Can you verify the application links by going to Administration (gear icon) > Application Links in both Jira and Confluence? Ensure the links are active and configured with the correct Display URL and RPC URL. Also, can you share which Jira and Confluence versions you have upgraded to? And have you upgraded…
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Hi @Bryan Casey , As the guys said, it's legit. The following domains are from verified Atlassian sources: * Primary Services: *.atlassian.com and *.atlassian.net. * Platform Services: *.atl-paas.net. * Infrastructure: *.ss-inf.net . * Product Specific: *.jira.com or *.bitbucket.org. Note that if you're still unsure, you…