Tomislav Tobijas Community Champion

Hi @MARIE BALANCA , On top of what folks have said, I'd recommend checking a few other resources such as 📚: Creating projects in Jira tutorials (guide) Create software spaces (learning course) All in all, you'll probably need Jira Admin permissions (unless we're talking about team-managed spaces). Those learning courses…

That could be a tricky one @AnimeSalt App 😅 It would depend on which plan you've got as some automation blocks/components are available on the plan itself (e.g., Advanced components/steps) We're now also actively monitoring flows to check what can be optimized. Things like using Lookup table instead of IF/ELSE, conditions…

Hi @rafiqi , As Matthew said, it would be great if you could share blocks/other parts of the automation so we can check them out. 👀 A couple of things that could be (apart from what was already stated): Fields referenced in automation are hidden (concept is a bit different with field schemes) from the work item's screens…

@Utkarsh Chandel as forums got locked down, I've just found the time to check how the guys did it. Basically, the script uses the REST API to export a space inventory to CSV, including each space’s lead, permission scheme, roles, and the users or groups assigned to those roles. That gives us a starting point for the yearly…

Hi @Donna , I'd say you'll probably need to use automation/butler or maybe some kind of power-up (e.g., "Unito 2-way sync") for this. 👀 With automation, I guess you could set up something like this: Link the Cards: When copying a card to your contractors, use the action copy the card to board <Contractor_Board> and link…

Hi @Horimatsu Takuya_l2ms99 , Have you managed to resolve this? Apart from that article that Rebekka wrote 📄, there are these official guides and support articles: How to enable Rovo Manage Rovo access There are also these suggestions that kinda relate to what you're looking for: ROVO-144: Enable Self-Service Option for…

Hi @Daniel Lupton , Have you managed to find answer around this? I guess there is always a workaround for everything, although it might not be the prettiest solution 🫤 Cheers, Tobi

Been seeing this more and more lately 👀 @Edward in Oil City there are a couple of feature requests such as this one https://jira.atlassian.com/browse/CONFCLOUD-72159 but there isnt one specifically for what you are seeing. Although, when you close that popup you are referring, it shouldnt come up until you clear cache and…

I think I had the same or a similar issue @Forsaatlanta - as the folks said, if you're on a trial or paid plan, technical support team should be able to resolve this. 🎟️ Generally, it should be resolved automatically when you start trial or switch plan, but sometimes things can glitch and you'll end up with things like…

Hey @Pascal Lecatelier (Cyllene Solution) , I'll try to ping forum support to escalate this for you 🛎️ I'm in a similar situation, although I raised my ticket on the 17th of Sep 🫣 Anyway, hopefully someone will get to you (and me) ASAP, as I've pinged them now. 🤞 Cheers, Tobi

Hi @Priyadharshini padmanabhan , Just to add to what Trudy mentioned, I’d also recommend checking with your Organization Admin. They can review System Health 🩺 in Atlassian Administration for org-specific incidents: System Health documentation. It’s also worth checking whether there’s any planned maintenance that could…

Hi @Colleen Funkhouser , I'm not sure if this will work for anonymous users, but you could try the following (this is relatively new): Navigate to Confluence administration > Permissions Access requests Disable "Space access request" to display "Restricted access message" This is where you can then enter custom message and…

Hi @Jongju , Just to check - have you managed to resolve this together with billing support? 👀 Cheers, Tobi

If I can chime in here, I'd say the reporting aspect is still something that most customers and users think is a side thing and don't give much importance to it. You can actually see how Atlassian looks at it as well (if we're not looking at Atlassian Analytics) 👀 But, from what I've seen and heard, there will be some…

@Nouman Iftikhar glad it's sorted out! 🙌 On top of what Evgenii said, your Atlassian admin, you check/monitor System Heath 🩺 in Atlassian Administration (although it's pretty much what the official Statuspage will say) All in all, you might catch these hiccups, as you said, but they're usually resolved pretty quickly.…

Hi @FrancoB , In addition to what Christopher said, if you go to Space settings > Features, you can enable/disable this feature and find the official link (I believe the previous answer also points to it) about the feature itself. Cheers, Tobi

I agree with the guys - what worked for us and in our implementations: 1 space per team - if you start mixing or merging them, it usually ends up in chaos I'd go for components between the two but some single/multi-select custom fields would work here too as Components are space-based and custom fields are global For epics…

Hi @Patrick Taylor , The question would be: where (and potentially how) are those users 'Lilly-authenticated'? I'm guessing those people don't have Atlassian licenses, nor are they logging in to any of the Atlassian apps you're using 👀 Also, are these users internal employees or some kind of external partners or customers?…

So… I didn't even start with elementary school when Jira was first released 🫠 I also didn't actually use on-prem versions, so I've always had that 'cloud mentality' where you can say to follow Evolve, adapt, thrive mantra 😅

Hi @Zulfkar Ali , When it comes to parent-child relations, I believe Atlassian suggests having up to 5 levels in the hierarchy as everything else is overkill and ends up with content being buried under levels and levels of other content. I know you're on DC/server, but what I've found out is that Rovo (and potentially some…

Hey @Nicky , Quick question - when was the last time you heard from support on that ticket? I'm struggling with one of my support requests as well, but maybe we could ping the forum support team to escalate the original ticket if needed 👀 Cheers, Tobi

Hi @PAIGE JAMES , On top of what Vishwanathan said, one pretty cool collaboration between Atlassian and Accenture resulted in this learning path: Registered Scrum Basics™ At the end, you can even take a short (I believe non-proctored) exam through ScrumLab and earn the RSB credential 🏅 All in all, that learning catalog is…

@Elena Damaschin Curious if you've managed to clear this out? As others have said, the easiest way would be to reach out to Atlassian Support but that's only available for paid customers. What you/your team could do is start a free Jira Standard or Premium trial to be eligible to raise a technical support ticket. 🎟️ Also,…

Hi @Miriam Cohen, I’m no ConfiForms expert, but since this seems specific to how ConfiForms processes multi-select values in IFTTT rules, I’d suggest reaching out directly to the ConfiForms vendor, Vertuna. You can contact them through one of their support channels > see here. They should be able to confirm whether the…

@Mood Crafts moving away from spreadsheets to Jira should be a significant upgrade 😄 Integration I haven't configured the integration between Shopify myself, but I guess you could use API-based integrations or third-party connectors like Zapier. 🤔 Things could be configured like this: Automated Creation: Use triggers…

Hi @林揚翔, I just did a quick check on JAC if there's open suggestion/feature request around this, but couldn't find any. 👀 I'll reach out to support to see if they can maybe create a new suggestion based on this. You could maybe play around with automation/butler and build something like this: Trigger: Select when the due…

Wait… but this is not the same look and feel we currently have in beta 🤔 A couple of things I've noticed: different buttons/icons for links/attachments/sub-tasks automation separated from details panel Voice-to-text feature is/sounds cool. Definitelly need to try it out. 👀

Hi @Юрій_87gxk3 , Have you tried this workaround Matteo mentioned? I can see this has been fixed in v10.2.17 so if it's possible, you could update to that version to see if it fixes the issue. 👀 Cheers, Tobi

Hey @Choon Keat Seet , If you're on paid version of Confluence, I'd suggest you or your admin report it through Atlassian Support 🎟️ Wouldn't be the first time something changed in the backend, resulting in overlaying popups. I haven't experienced this myself, but not all cloud instances use the same build version, so it…