Tomislav Tobijas Community Champion

Hi @Lakshmi Kumari , Question - are you using standard request type fields or JSM forms? I don't think either change is logged to Jira audit log, but it could help with checking if there are any open issues related to this. Although, I've never experienced it so cannot talk about anything for sure. Cheers, Tobi

Hi @Khaled Abdelfattah , When talking about Manual trigger, currently it's not possible to add custom user fields or user picker field type; see open feature suggestion: AUTO-744: Improve "Manual trigger from issue" to support more ways to capture user input - custom issue fields, user picker field type, ability to access…

Hi @Frank Schroeder , For Microsoft Teams, you have to paste specific format of the URL so that app automatically displays issue preview. Here's a similar question/discussion on the topic: Jira Cloud app on Teams doesn't create link preview If you would only paste a child issue name/summary, this definitely isn't enough…

Hi @Ross D Webster-Salter , I can confirm the same behavior/problem on my instances. I've tried to search for reported issue on JAC, but didn't have any luck there. Meanwhile, I've reached out to the Support team to see what they'll say. I can get back with an update as soon as I hear from them. Cheers, Tobi

@Marc Keezer If you do find a solution, I believe people here would appreciate if you could share what was the root issue and how it was resolved. In any case, good luck with this!

On top of what @Valerie Knapp said, my recommendation for top resource when preparing for exam(s) is Atlassian University. If specifically talking about ACP-100, then prep. materials such as Get exam-ready / Managing Jira Projects for Data Center are a way to start. These prep. materials usually contain sample questions…

How do these tickets get prioritized? Clearly this is a bug. For bugs, I would say it depends on the priority and the impact. As for the suggestions/features, it's usually based on the number of votes and internal revision that Atlassian team makes + weight, complexity and everything else that counts when determining what…

@Marc Keezer interesting 🤔 I've never seen this message to be honest. I would suggest contacting Atlassian Support and check it out with them as it seems to be a backend problem and probably there isn't something much we can do from here.

Hi @David Washbrook , Can you maybe share what happens when you turn on public link for this second page? Also, I'm guessing both of these pages have been published? I've checked JAC bug tracked but couldn't find any open bugs related behavior you've mentioned. Also, I've tested generating public links on our test instance…

Hi @Marc Keezer , Could you maybe share what the users that cannot access the portal see when they try to access the help center? Apart from that, you could monitor Atlassian Status if there are any active incidents related to product you're using (in this case, JSM), but I don't see any disruptions so that may not be it.…

Hi @Project Manager , * Regarding item #1, I don't believe something like that is possible to display on the screen. I've scanned JAC, but couldn't find anything related to it. * Item #2 - I can agree with you that this should be expanded by default. Here's a suggestion for it: JRACLOUD-85488: Log Work field should expand…

Hi @Ryan Hill , As Nazar mentioned, this isn't possible out of the box. To add on that, here's a feature suggestion for this request: JSDCLOUD-9705: Add the ability to display custom fields and other system field to the request page Cheers, Tobi

Hi @川目 沙英 , There have been some changes when it comes to smart values for forms. I would recommend checking out the following article: 🎉 New! Access form and form fields with smart values in Jira Service Management Potentially, this "proforma" property has been 'deprecated' on one of the instances and replaced with those…

Hi @Maurice Meyer , On top of what Mikael said, here's a feature suggestion for customization of this notification: JSDCLOUD-1637: As an JSM Admin, I want the ability to customize the text, custom fields and link in the Self Sign-up notification Cheers, Tobi

@Trudy P Claspill I know the feeling 😄 No worries.

Cool thing to know 👀 @shroomba thanks for sharing!

Not so long ago I was a part of a startup where everyone started using Jira back when there was only 30 employees. Over the two years, company grew to around 150 employees and now, when I look back, it was really impressive how we scaled the whole Atlassian ecosystem together with the org itself. 📈

Hi @[deleted] , I would suggest taking a look at the following discussion: https://community.atlassian.com/t5/Automation-questions/Re-Re-Sum-up-Story-points-to-epic/qaq-p/2388810/comment-id/7110#M7110 UI maybe looks a bit different but the concept is the same. {{issue.subtasks}} is a specific and 'unique' smart value so…

Hi @Meera Palange , Natively, there is no option to export Content Manager data. Here are a couple of feature requests for it: * CONFCLOUD-80043: Export option for Content Manager * CONFCLOUD-79175: Ability to export Content Manager selection on CSV, XML or PDF As a workaround, maybe, you could use space export, for…

Hi @Franziska Mieland , Can you view business projects and you're missing some features in software projects? Also, are you by any chance an agent (Jira Service Management). Potentially, you have Jira Work Management (product about to be retired & merged with Jira) or some other Jira license instead of Jira (ex. Software).…

Hi @Andrea Kolářová , I wouldn't say it's necessary to have them linked, although I'm wondering what's the use case here. 👀 Anyway, you could construct something like the following rule: where I've just used branch to find that other 'fixed' issue for which radio button field should be changed. By just adding IF/ELSE (e.g.…

Hi @Ankur Amin , If I understood this correctly, you're sending an email (from Jira automation) when issue is created, and within this email you're sending link to a SharePoint site? Is this link/URL something that users enter when creating an issue, is it something that's dynamic based on the created issue itself, or…

Just stumbled upon this and I have feature suggestion open in another tab so here's the link: JSDCLOUD-10711: Form Field: Paragraph - support multiline and rich default response 👀

Hi @Carine KHALIL (contractor) , I would say it all depends on the actual use case/need, but I our example, we have template space with some predefined pages. Although we copy that content manually, you could probably create some automation rule which could be triggered and then copy all pages you want, together with…

Hi @Jessica Buttimer , At the moment, you cannot copy exact database view but you could modify existing view (e.g. only make one modification) and then save it as a new view. Once you save it, just 'undo' that change you've just made on this new view and you would have two separate but identical views. Cheers, Tom

Hi @Silvia Llumiquinga , As far as I know, natively this isn't possible. I've scanned through open feature suggestions but didn't manage to find one related to your requirement. As for exporting multiple pages, if you have appropriate space permission, you could use space export feature to export selected, multiple pages…

@N. S. interesting 👀 I've read all of the replies and I've also tried migrating a couple of stories from team-managed to company-managed project, but they all display as expected in the backlog and on the board/active sprint. I don't have many ideas left on how you could potentially debug what's going on + I'm also not…

Probably not what most people want to hear, but well - at least there's something. Anyway, thanks for sharing the info @Boyan Iliev !

I prefer cleaning my house rather than Atlassian tools & configurations 😆 Jokes aside, we just had one client today who said "Please advise us how we can reuse CIs as much as possible so we don't have that many Jira configuration customizations". 🤯 Still can't believe it...

Hi @N. S. , Is it that you only don't see the issue on the board, or you cannot access the issue at all (e.g., via direct link; example would be https://sitename.atlassian.net/browse/KEY-123)? As boards can display issues from multiple projects, potentially you don't have view options for specific projects and issues…