Tomislav Tobijas Community Champion

Hi @Karpaga Selvan , As per URL which is opened from Atlassian Home, it seems that system redirects to 'undefined' organization. The question here would be why does it open https://admin.atlassian.com/o/undefined/billing-preview instead of using actual Org ID. There might be some differences if you're using Atlassian Start…

Hi @Franziska Mieland , 'Interesting' issue. I would suggest checking what @Mathew Lederman said - Project settings > Features to see if those features are enabled/disabled. However, this configuration is on project-level so it would affect everyone. As for Goals and Atlassian Home, the site you're using might be rolled in…

Wooo 🥳🥳🙌 Congrats people!!

As far as I understand it so far, the tab view is the old one and has been replaced by the button view. Yeah, seems so. I've just had one of my colleagues check how it looks like on JSM v10.3. and it seems like there are buttons again now. You could maybe check official release notes when was this switch from tabs to…

If we are 10 again, is it possible to go back to free or should we upgrade? @Adam Kruger yep - although you'll have to switch plan manually. Whenever you go over 10 users, plan will automatically be changed to Standard, but once you go under 10 users it won't automatically switch back to Free plan. So you'll have to switch…

Glad to hear that. Thanks for sharing the info (and workaround) @Jeffrey Hendrikse !

@Min Thant the best bet would probably to first check with your team lead or manager. They probably have the info who is Jira admin at your organization. If you would to use Slack People directory, I guess you could probably use search by title (maybe there's someone with title Jira admin or such) or by account type…

@Min Thant if Jira admins have enabled admin contact form, you could maybe reach out to them by submitting that. If not, I would suggest using internal channels such as Slack/Teams, email and such to find correct person.

Hi @Adam Kruger , Can somebody in your organization check if you have access to Jira as a product/Jira license? I'm asking this because I can see that in the top Jira nav bar it says "Jira Service Management". That being said, if you would have access to only Jira, or to multiple Jira products (e.g. Jira (ex. Software) and…

Hi @Sudhakar , I've personally never done this (we were exploring to use the Backbone for one implementation), but if you don't get help here, you can try reaching out to vendor directly via their support portal to see if they can maybe assist you with this requirement. Cheers, Tobi

Hi @Min Thant , These popups usually appear when some project roles are missing particular permissions. You would need to adjust project permission scheme accordingly (as stated in the popup). As a quick fix, you can simply click on View error details and repair the problem and you should be able to see Fix permissions…

Hey @Royal Leo Castellino , If we're talking about manual triggers on pages, the location of those was moved at the end of December. You can read more about it here: Changes to the location of Confluence Automations Manual Trigger menu Cheers, Tobi

Even though I have a wide desk, I don't have that much stuff on it. Few Lego sets, one plushy and equipment to work. Although there are just a lot of cables going around as I have a laptop, desktop PC, and sometimes even a second laptop around with a couple of monitors and TVs all around the room 😅 I hate seeing all these…

Writing in rtl language is very bad in Jira, no way to make the test start at the right. Is this feature in plan? I managed to find the following: CONFCLOUD-1373: Support RTL languages (e.g. Hebrew, Arabic, Persian) for editing and searching (although that's for Confluence). But you can try to search if there are any open…

Ah got it. If this is even possible, I guess it would require some changes to the application code. It seems that these 'buttons' were part of older versions and are now replaced with tabs. There seems to be some discussion on the topic - see How to change Jira Service Management Comment from button to tabs, however, that…

These five (Info, Note, Success, Warning and Error) are the only ones at the moment. With linked request/suggestion, you'll probably be able to customize emojis and colors, but that's still not the same as adding a new panel on a global/site level. You could probably contact Atlassian Support, and they might open that…

Hey @Ramu , No problem. Although, a note that I don't have DC environment running so I'm doing it on cloud, but as this is old macro it should work almost the same. * In table B, next to wew I've added Anchor macro and named it "wew-b" * In table A, I've added a link to "wew" word with…

Hi @Ankit Rakshit , Here are some similar resources/discussion on the topic: * Can Jira be used for Construction Management?? * Planning construction project in Jira * How to use Jira in construction project management for better collaboration and workflow? I can just say that I've used Jira (software project) related to…

Hi @Kandeepan, Nivetha , As an additional note on what John said, Jira panels are not customizable as the ones in Confluence. However, there's a feature request related to that: JRACLOUD-91925: Customizable panels in Jira Cloud if you wish to drop a vote or monitor updates. Cheers, Tobi

Hi @Aakash Khurana , Can you just clarify if you're looking at visualizing linked issues on Timeline? Timeline is connected to a board and the board must contain issues from only one project. Still, as for linked issues on Timeline, only blocks/is blocked by link relations will be displayed. As for the List view, I didn't…

Hi @Ramu , I would suggest taking a look at Anchors. Basically, you should be able to create anchors anywhere on the page and then use anchor links as 'hyperlinks' on specific parts of the content. For example, you could create an anchor next to 'wew' in table "B" and then use link syntax such as…

Hi @Yaakov Aglamaz , After restoring a project from an archive, the system might need some time to reindex stuff in the background. That being said, the project picker for the restored project might not work instantly. Are you still experiencing this issue? Additionally, have you tried using a different browser or…

Hi @Cecilia Lejon , Are you having any particular issues or questions related to some of your products? From the description it seems you're referring to Entitlement ID (which replaced SEN). These ID numbers are usually needed when submitting or communicating through Support tickets. Official support channels are also used…

Hi @René Sodemann , Hope you don't mind me switching to English (German is not a stronger suit). From my experience, Confluence Databases are a bit limited for these use cases and that's why for standard inventory management, Jira Service Management Assets are typically implemented. Although, it would be good to know the…

Hi @Wilson Lima , If we're talking about logged time, I can just back up what @Fabian Lim said - we also usually implement Tempo Timesheets and Tempo accounts for these cases. There are some good Tempo resources related on how to set up Tempo accounts and how to use those on issues or whenever creating new worklog: * What…

Hey @Jai Solanki , For Atlassian Cloud Foundations exam, I would recommend going through official prep University materials and courses: Prepare for the Atlassian Cloud Foundations certification. 📚 The University team has really done a fantastic job over the past year with these resources—they're super helpful. 🙌 While the…

I remembered discussing this at some point but I totally forgot I asked the question Carlos mentioned 😅 Currently, JPD feature requests are only handled via Community product group, but there's a recent question/discussion about moving those to JAC for better visibility and the ability to track the same: Feature request…

Even though I like the engagement from Atlassian within this product group, I just wanted to say that it makes sense 'moving' feature requests related to JPD to JAC as it's much easier to track and monitor those there. 👀

Hey @Miguel Monzó Montes , Is this still an issue? I quickly scanned JAC but didn't find the problem you're referring to. If you're still experiencing the problem, I suggest reaching out to Atlassian Support for them to have a closer look. If it worked fine before, it might be that this was caused by some backend changes,…

Hi @Chad Thomsen , On top of what Cyrille mentioned, there are open feature suggestions for the ability to create custom blueprints such as this one: CONFCLOUD-31569: Blueprint Builder You might want to additionally scan open suggestions to see if something aligns with your requirements. Cheers, Tobi