Tomislav Tobijas Community Champion

@Opeyemi Mubarak Lawal it's been quite some time since then, and I believe this first course I've taken doesn't not exist anymore or it has been revamped. But, I guess it was something like the following one: Get started quickly with Jira In general, I started with some core basics and terms and then upgraded to more…

Hi @Anna Infodata , This seems like an app that you're using (maybe AURA?) that has some macros on pages you're viewing or editing. If that's the case I would reach out to your organization's IT admin and security team to check it out, and also, I'd recommend checking it with the app vendor for further instructions. 👀 By…

Hi @magali_dumas , Are you referring to Jira Cloud for Outlook app in Outlook? Or have you been maybe using some different application for integration? I'd suggest maybe trying to reach out to your IT admin (Microsoft) to check if there have been any changes to internal policies and such that would result in this app being…

Hi @Ana Dieterich , If I understood correctly, you have some articles suggested in request forms and you'd like not to display them when customers are using the portal/help center search option? I believe KB search on the help center is not customizable and something like that isn't supported at the moment. There are some…

Great 'roundup' of resources! 🙌 Can we maybe just change the title/name of "Jira Software" to "Jira"? 🙃

Hi @Erwin Allanigue , I guess this is more of a 'Slack issue' as, as far as I've managed to check out, Slack doesn't support sharing device sound when you're in a huddle. That being said, a potential workaround would be, as you've said, that all participants have the same whiteboard opened while you're on the call. Note…

Hi @Lucas Barcat , I haven't tried this integration before, and as the docs say, it's still kinda under development. I would recommend reaching out to Atlassian Support related to this issue as you might need to provide some additional (potentially sensitive) info and, as this is a public forum, it might not be the best…

Hi @Diwakar Murthy , Automation supports Object trigger that can be configured to trigger on object creation/update/deletion. However, as stated in the official documentation This can only be used for global automation rules. Basically, only Jira admins will be able to create a rule with this trigger if they would navigate…

Hi @aviad koka , As per the official article, you can still earn CE units and renew your certification until it expires. So, in your case, until 21st of September 2025: Are there any other changes to the certification lifecycle? There are no changes to the program regarding the timelines or grace period, also known as the…

Thanks for sharing these useful tips Ellie! We've replaced a lot of written documentation with Looms that are embedded in pages. It's really been a game-changer 🤩 I've also incorporated that custom panel style I've seen in Work Life blogs stating something like a '5-second summary' for all those longer pages. Looks quite…

Hi @Alexander Ziegltrum , Tricky one - I think we researched this a while back but didn't find any decent solution until they announced Guard Premium. Might be worth checking out Marketplace for any apps related to that. I know there's an open suggestion for audits on page exports CONFCLOUD-62555: Audit the page export so…

Hi @George M , I don't believe it's possible at the moment (I'm trying to find our demo items to check it out) but, meanwhile, I've found a feature request related to this: JRACLOUD-89978: Remove pull request from Jira issue for Github I'm not so much into DevOps but I guess this could be quite useful 🤔 Cheers, Tobi

If we're talking about Jira, I actually like it but it took a while to get adjusted to it (we were in EAP since H2 2024 so I guess I had plenty of time 😅) Confluence is relatively new and I guess I'm still adjusting but I don't see as many benefits as in Jira (e.g. hiding specific apps from tabs part in the project and…

Hi @Francesca Hart , Yeah... I don't believe this feature is supported yet for Databases. I've tried checking for open suggestions related to this but didn't manage to find it (although I've just scanned it quickly; might be worth giving another try). Additionally, you could always reach out to Atlassian Support and…

Hi @Chuck Blevins , I've just tested it and it seems to be working fine. For example, I have Smart Link field in Database and I have URL column in my CSV. When I imported content from CSV to Database it looks fine: Can you confirm you're doing the correct field mapping? Also, what do URLs look like in the CSV? Not sure if…

Interesting... 👀 Never even knew this was the problem. Well, if nothing, I've dropped a vote on the linked bug. However, I'm wondering @Mathew Lederman , how do these users/customers find restricted spaces? They would still need to have a direct link to a space or content within that space to request access. In any case,…

Hey @Jesper , The first thing I would ask is - did you save the changes? 😅 (save button should be in bottom right corner) Also, are you maybe using advanced notifications (so, automation) instead of system ones? If you could share some additional screenshots of your changes vs. the email that's sent to customers; and a…

Hi @Marius Florea , Can you maybe share if you're using project timeline or Jira Plans when looking at the timeline/gantt? * In project timeline system fields Start date and Due dates are used (and cannot be changed) * In Jira Plan, you can configure which date fields will be used as start and end dates (it's usually the…

Hi @Calvin , I believe hiding email signatures will only impact newly created tickets (so it won't impact those that are already created). I think that detection only works during ticket creation, e.g. when email is received. As far as I know, no background job will be started once you enable/disable this option. I've…

Hi @Grzegorz Rozek , Question - what are you using to build forms in Confluence at the moment? This isn't natively supported so I'm guessing you're using Marketplace app or something else. On the other hand, have you considered using Jira Forms? From what you've said, this might cover your requirements. Basically, you can…

My dad is obsessed with fishing 🎣 (would definitely approve this post) When I was younger, we used to go together a lot. I remember one time we were not in our usual spot, I hooked something quite big (I believe it was carp or pike). I almost got it out but unfortunately, it unhooked just near shore and got away 😞 I didn't…

Hi @IT Support , Suspending access to users actually just removes their access to the site and therefore they are not using a 'seat' when it comes to licensing. Product access is still 'linked' to their account in case they return so they can just 'continue' working as before. I would recommend checking out the following…

@Connor Roche interesting request for sure 👀 Playbooks are quite a new thing. It was just rolled out to one of our instances as well. Not even sure if it's only EAP or maybe Beta. Anyway, @Makarand Gomashe might provide some assistance/insights here. Cheers, Tobi

Hi @sania_k , Have you maybe managed to resolve this? Here's an official article related to verification issues that might help: Email address verification issues Cheers, Tobi

Hi @SMC , To update product URL, you need to have Confluence Premium plan (and as far as I can see, you do have that). Next, navigate to https://admin.atlassian.com/ > *select organization (if you have access to multiple) > Products > Product URLs. Also, feel free to check official docs related to this. Cheers, Tobi

@Saurabh Gadkari yeah - you cannot specify the parent page for this macro. There's an open suggestion for that though: CONFCLOUD-29581: Create from template macro should ask on which location the page will be created 💡What you could try instead/as an alternative is Smart buttons. With this, you could specify the parent…

Hey @Anagha Narayanan , On top of what Jack said, I'd suggest checking out the official University course Streamline projects across Jira with shared configurations (specifically the part about workflows). It can give pretty decent info on what's (and how) possible when it comes to configuring workflows and other related…

Hey @Saurabh Gadkari , I haven't tried using direct links/URL for creating templates (and placing those as hyperlinks on text), but have you maybe checked/tried using create from template macro? Basically, this creates a button that could create a (child) page using a selected template. Cheers, Tobi

Hi @SMC , Can you maybe share a bit more details here? Are you referring to email notifications or something else? Are you maybe trying to change the product URL, or maybe a page/space URL? Cheers, Tobi

Hi @BESS CRAWFORD , Yeah, probably Atlassian Support can assist you there as I've previously mentioned: ...Or, you could reach out to Atlassian Support and they usually can assist there... Hope you'll get this sorted out. Cheers, Tobi