Tomislav Tobijas Community Champion

Cool. Yeah, it kinda depends on how everything is configured then. If you use SSO, then you're not able to configure/use Atlassian's two-step verification. And, if you're using IdP's solution, then you'll probably need to contact your IdP admin (whether you use Entra ID, Okta, or something else) to assist you there. For…

Dropped a vote. Workaround, however, isn't much of a workaround actually, as within the global template you hardcode the space key and then, once you create the page from that global template, you'll need to edit the macro to specify current (or any other) space where you wish to create those page from the button 👀 So…

Hi @Magdalena SPYRA , As you can see, this macro isn't that configurable apart from specifying group(s) you want to create a list of users. I've tried checking open suggestions related to this macro, but it seems there isn't any open feature request related to your requirement. You could try to reach out to Atlassian…

Hi @Christof Hurst , Avi posted something similar so you might want to check this out > Fully Automating Customer Feedback Collection & Propagation 🚀 (not exactly your requirement, but you might get some ideas). As for these mentions and users who need to see the page/content in Confluence, it get's a bit tricky if those…

Uh, interesting @Md_ Abrarul Huda - would be great if I had a spare phone to test it out. Is your account company-managed, or did you set two-step verification yourself? If you can log in to your account (if you're already logged in somewhere) and navigate…

Lovely! 🤩 So, when's this coming to all other Jira products/apps? 🙃

Rovo and all that AI-related stuff are definitely the future. However, I can't emphasise enough how good Loom is 🙌 People I work with, mainly our client's are so impressed by all those video examples/materials we share with them, that we managed to cut meetings by a huge amount (maybe even by half). Also, we just had an…

@Akanksha Shukla Ah okay. I'd then recommend reaching out to Abi as they are the ones who developed that app/functionality. 👀

I remember that, while we used to go to our cottage, I would go around and climb trees, mostly cherry 🍒 ones, and then would eat those 😄

Hi @Tetiana Novosadska , Interesting... From the video provided, it seems like a bug. 👀 I'd recommend reaching out to Atlassian Support and raising a new ticket related to the behavior you're experiencing. I'll also ask someone from the Support Community team to take a look. Cheers, Tobi

Hi @Rakesh Hatte , I've checked this on new UI (but I believe it should work on old UI as well) - when you place your cursor/hover over work type icon, it displays work type name. 👉 Now, it seems that behavior isn't same for all pages - e.g. it will be displayed it global item search, project list view, boards, all work…

Hi @Avinoam , Thanks for sharing this! I have one question/concern - is it true that "Delay" action also counts towards daily processing time/rule execution usage limits? (see this thread) If so, this would be a 'hard no' as you could, theoretically, only run one of these per 12 hours. I believe this daily usage limit is…

Hey @Sean Seemann , It seems like they've set the minimum height for media and files at 250px (I'm not sure why). I've tried searching for open suggestions/bugs, but it seems there aren't any. You could try reaching out to Atlassian Support and discussing it with them + they could, probably, create new feature request (or…

Hi @Ryan Chiocchio , I'd recommend checking out official docs related to migration from Opsgenie to JSM > https://support.atlassian.com/jira-service-management-cloud/docs/start-shifting-from-opsgenie-to-jira-service-management/ Together with that, I believe official Atlassian Support will be able to assist here with any…

Hi @Koloman Pfeffer , Interesting problem... So, link redirects users to portal-view of the raised ticket and not the Jira view? If you look at the Jira view of this item, are field values visible there or do they also appear as empty? Btw, can't you use "Additional fields" within Create work item in Jira action to fill…

Hi @Ashish Ranjan , I'm guessing you're using global search work items option? Or are you using List view/All work view within the project? I have experienced some smaller issues with sorting specific columns (think it was related to Components) in the past but that was a while back. Could you maybe share which Labels you…

Seems I am not able to open a open feature suggestion on that page, I am only able to select JSD for Datacenter in the projects list. Can you help there as well? You'll need to reach out to Atlassian Support for creating new bugs/feature suggestions. You can use "Technical issues and bugs" category. Also, feel free to…

Got it. Thanks! And wow 😅 I've tried checking one of our biggest instances and none have that many assignees within one board 👀 I guess that's a bug on the new UI side (I can't replicate it without creating too many dummy users) > Yeah, I managed to replicate it. From what I see, it's always one user hiding under that top…

Hi @Domagoj Kenda , Can you share a screenshot or just more details of what you're referring to when saying '+' icon on the assignee list? Also, have you tried using/testing it with a different browser? Is this happening there as well? Not sure if there are any open bugs related to this specifically, but you might want to…

Uh, hardly without Guard, but that's an interesting question @Tri Ung 👀 I'll ask if someone from Atlassian can comment on this, as it might be relevant to other people as well.

Hi @Ample Admin , For the first hand, you could check out Atlassian Administration audit log. I'd say this is relatively limited and I'm not sure which items are tracked here, but it might be a first stop to check for any changes in the user account status. *note that there's a specific EAP/Beta for improvements within the…

Hi @Oliver Strauß , As far as I know, no, you're not able to 'nest forms'. This means you cannot call different forms in a specific section of this so-called parent form. Basically, you'd need to create a conditional section in the 'parent form' and recreate all those fields that you have in a different form. You could try…

Hey @Junka , Can you maybe share some additional details/steps on how you got to this screen? (looks a bit 'old') I'm guessing you're on the JSM cloud? Also, are you a Jira admin? This is how, for example, pop-up for configuring the approval step looks like at one of our instances. Basically, I've opened workflow >…

Hi @Amirthalingam Saravanan , Can you maybe share in which way you're trying to create an account? Are we talking about Atlassian account or Customer account? I'd recommend reaching out to Atlassian Support as well as they can make background checks related to the issue you're experiencing. Cheers, Tobi

Hi @Hanna , The cleanest way would be to delete that newly created account and then 'switch' the old one to that new email address. This, of course, depends on whether your account is managed by the company or just by yourself. Now, related to deleting the 'new' account - I believe there's some grace period where the…

Hi @Peter Farago , I would advise contacting your organization's IT support/your Jira and/or Organization admin. They can usually check how everything is set up, or inform Entra ID administrators and try to troubleshoot it with them. It can usually be a few different reasons why users are experiencing issues - from…

Hi @Basim Ehsan , As far as I can see, there are no active incidents related to Confluence. How long has this been occurring? Also, are other users experiencing the same issue? Additionally, have you tried using a different browser? You can always reach out to Atlassian Support whenever you're unable to use the products.…

Hi @Atlassian Cloud , I'd definitelly recommend reaching out to Atlassian Support as they have dedicated teams to supporting migrations from on-prem to cloud. I haven't done Confluence migration myself, so sadly I cannot help much here :/ But, again, from my previous Jira migrations,the support team is quite responsive and…

Hi @Weronika Witkowska , Not sure if there's anyone from Gliffy to assist you with that here, but you can always reach out directly to the vendor by using their support channels listed here. They are usually quite helpful when it comes to use case questions. Cheers, Tobi

Hi @Zachary Clark , I'm guessing you're using some Marketplace addon/app here? Can you please share which so appropriate vendor staff can potentially reach out here? App listings usually have "Support" tab/information from where you can also reach out to vendors directly. Cheers, Tobi