Anna-BigPicture Atlassian Partner

Hi @andrew morun Let me shed some light on the application logic. BigPicture automatically sets Start & End dates because the App requires two points on the timeline (in other words, two dates) to generate a taskbar and determine the start and endpoints. Those points in time are the task's Start date" and 'End date' and…

Hi @Stephen Furlong I am glad to hear that you are considering BigPicture. The app not only converts tasks into milestones and displays them on a timeline but also makes it easy to track them. Find more info here. Feel free to tag me if you have any further questions. .

Hi @Stefan Brocanelli Mentioned above BigPicture app seems to match your needs perfectly. It’s a comprehensive tool that supports project management in every phase; helps to plan, manage and track the projects. Apart from Roadmap, Gantt, Board, Risks, etc., it contains a Resources module. The module displays a timeline…

Thank you for sharing the screenshot. However, we will be able to pinpoint the exact cause of the problem only after analyzing the logs. Please provide them with the support ticket.

Hi @Web Mobile If you would be so kind as to describe the problem in English, I would be happy to help.

Hi @Ankush Kumar Please, raise a ticket via our Service Desk, providing us with more details. This will allow our product specialists and developers to investigate your instance individually BigPicture Team will gladly help you to resolve the problem.

Hi @Andrew Marshall Please be informed that we are currently working on improving user onboarding in our wiki. Please have a look at the Guides page. Moreover, you can find many "how-to" articles on our blog. Is there any particular information you are looking for?

Hi @Simon G Please, raise a ticket via our Service Desk, providing us with more details. This will allow our product specialists and developers to investigate your instance individually BigPicture Team will gladly help you to resolve the problem.

Hi @Valentin Welcome to the community! With BigPicture, you will easily visualize all teams' tasks and cross-team dependencies in one view. What's more, the Board module makes planning much easier because it shows the team's capacity and its utilization. Thanks to its built-in reporting features and various progress bars,…

Hi @timhavens If you experience difficulties with the Gantt chart scheduling, please reach out to my colleagues from Support Team via the Service Desk, providing the screenshot and your base URL if you are a Cloud user.We would like to investigate your instance individually and provide a solution on time.

Hi @James I agree with my previous speakers. The best way is to try BigPicture yourself. BigPicture is a comprehensive tool covering all aspects of project management. Therefore, it could seem to be complex. In fact, after initial configuration, its usage is not very complicated. Moreover, we are continuously working on…

Thank you @Azfar MasutNow you can watch the last video. 

@Nick Han the situation you described requires further investigation by our super helpful Support Team. Therefore, please reach out to my colleagues via the Service Desk, providing the screenshot and your base URL. BigPicture Team will gladly help you to resolve the problem.

Hi @Sandra Carrillo You are welcome. Yes, in Jira Cloud, it's possible either. Just go to Jira settings >> ISSUE FEATURES >> Time Tracking. See my screenshot as a reference. However, please be informed that the setting is global, and in case of any change, it will impact every schedule.

Hi @Sandra Carrillo The behavior you described may be caused by Jira's working hours settings. Could you please check if a workday is configured to 9 hours?

Hi @Matus Klaudiny [EXT] You can map the End Date to the Original Estimate field. Then the result will be s you expect: End Date = Start Date + a number of days from this Original Estimate Field. Regarding your question on the ability to map End Date to a custom numeric field, it's not possible at the moment. However, this…

Hi @Bastien Delourmel If working days are changed (globally or for individual resource), it has no immediate effect on scheduling. The changes in working days are only considered if scheduling is triggered on the affected tasks by some other action. Some changes, e.g., adding a long absence or changing global working days,…

Hi @Eric Smith BigPicture Team will gladly assist you in pinpointing the exact cause of the issue and provide a solution. Please disable and enable the plugin as @Ram Kumar Aravindakshan _Adaptavist_ recommended. If the issue persists, please reach out to BigPicture Technical Support via our Service Desk, providing us with…

You are welcome! I am glad I could help. Simply tag me in case of any further questions!

@Wensi Song Thank you for sharing the screenshot. I can see that the epic is in the Auto bottom-up mode, which means that its Start & End Date is based on children's period. To freely edit epic duration, please change the period mode to Manual or Auto top-down in both PROG-70 and PROH-86. In our wiki, you will find the…

Hi @Matus Klaudiny [EXT] Currently, you can calculate a task end date automatically based on Time Tracking fields. Find more details in the article: BigPicture tutorial - Dates synchronization and on our wiki page. Please tag me in case of further questions. 

First of all le's define if a given epic is in the scope of only one Program. Please click on a taskbar and check the info on a pop-up. Moreover, please show me a screenshot with an epic and its children's period mode. Deleting the epic link may not be necessary. Let's check first if an issue has no "has to be done…

Hi @Wensi Song Regarding the issue, it looks like something is blocking given tasks from changing their Start Date in the BigGantt program. Possible reasons behind it:* task mode of those tasks, * parent-child dependencies of those tasks on WBS and task mode of their parents in this or any other program they in, * Jira…

Hi @Anita Suri & @Shaun Newman Please, raise a ticket via our Service Desk, providing more details. This will allow our product specialists and developers to investigate your instance individually BigPicture Team will gladly assist you in pinpointing the exact cause of the issue and provide a solution.

Please, have a look here. 

A few minutes ago, I answered a very similar question. Have a look at the thread here. In case you have more questions, I will gladly answer them! Just tag me.

Hi @Emelie Safrani Kanban Board on the Overview module is not editable, and at the moment, you cannot adjust it. However, we are continuously working on BP improvement, and your feedback is very precious for us. Please pass your remarks to our Product Development Team via our Service Desk, choosing the "Suggest…

Hi @shona , Welcome to the Community! Some changes are triggered by re-sync, which you can do on the Gantt chart. See my image as a reference. Please let me know if the suggested action resolved your issue. 

Hi @Bastien Delourmel , The answer is: Yes and Yes. BigPicture gives the possibility of auto-scheduling based on task duration. I explained the scheduling mechanism in my article: BigPicture tutorial - Dates synchronization. I hope you find it useful! Please bear in mind that the first and crucial step is correct fields…

Hi @Tanisha Shinde Welcome to the community! @Dirk Ronsmansyour explanations were clear and helpful! Thank you. I confirm that BigPicture Enterprise serves only as an extension to BigPicture, enriching the regular BigPicture with additional features.