Anna-BigPicture Atlassian Partner

Hi @Antoine van de Cruyssen Please be advised that we have already released the server version, including this bugfix - BigPicture 8.1.1. Regarding the Cloud version - the release is planned for the coming days. I will get back tomorrow with more precise information. Thank you for your patience. Regards, Anna

@Vero Rivas in case of any questions, just tag me in this thread. 

Hi @Felipe Rodrigo P. P. de Lima Perhaps, as @Ravi Sagar _Sparxsys_ suggested, it's worth to consider paid, advanced apps. It's good to review the Marketplace's offer using desired functionality as a keyword. So here you can find Top-rated Jira apps for the phrase Gantt. One of the apps is my company's product - BigGantt…

Hi @Prasanna Aklekar On the Marketplace, there are a number of apps that can address your business needs to a greater or lesser extent. So, if you are looking for a tool to helps you track the execution, measure progress, and generate reports by aggregating data on Sprint/PI/Project and Portfolio level, perhaps you should…

Hi @Saurabh Chaudhary Thank you for your feedback. Please find my answers below. Scenarios on Portfolio level Thank you for clarifying. We do understand the validity of such functionality. Therefore we added your request to the planned features. You can follow the functionality development works in the feature request…

Hi @MA Ony our agents may check the current version of your instance, so please raise a ticket (don't forget to provide your base URL). I'm sure that BigPicture Team will quickly verify the situation and provide you the answer. Have a nice day.

Hi @MA In some cases, there is the possibility to restore data from the backup. Please contact our Technical Support Team providing details (e,g. your base URL). Our Dev Team will assess whether links can be restored from a backup on your instance.

Hello again @Antoine van de Cruyssen II am reaching out to you to inform you that the problem you described has already been identified and fixed by our Dev Team. Currently is in the QA process. You can expect the fix in the next bugfix release.

Hi @Antoine van de Cruyssen I am sorry for the inconvenience caused. We would like to investigate your case individually. Therefore I would like to ask you to raise a ticket via our Service Desk, providing us with more details (like base URL). This will allow our product specialists and developers to investigate your…

Hi @Fabian Lim Thank you for sharing your opinion. Finding a tool that actively supports implemented framework and makes your business processes more efficient is a challenge. Therefore I am happy to hear that you find our tool useful in SAFe® practicing. I am interested in your feedback on the most useful functionalities…

HI @Joshua Dumas Welcome to the Atlassian community! Thank you, @G subramanyam for outlining handy ways on how to organize the work. For the sake of completeness, let me add that, indeed, addons like BigPicture/BigGantt may additionally support your work and helps to plan, manage and track the projects. Depending on the…

Hi @leo ho The basic product is BigPicture; BIgPicture Enterprise adds more features. Could you describe what problem did you faced? I will gladly help you go through Initial Configuration.

Hi @Itamar Here you will find basic rules of scheduling a task - Automation & Automatic scheduling. I hope you find the articles useful. If something stays unclear - please let me know. Please be advised that we would like to study your case individually. Could you please raise a ticket via our Service Desk? This will…

Hi @Itamar Thank you for sharing the screenshot. It is exactly what I meant. As I can see, the applied configuration should not influence an Original Estimate field. The issue you described can also be caused by enabling a "Calculating tasks period based on assignee's working days' option. Could you please check a plugin's…

Hi @Saurabh Chaudhary Thank you for your questions. Please find my answers below. Scenarios on Portfolio level. Currently, the functionality is available at a Project Box level. However, this is a very interesting question. Could you please share with me more details and the expected outcome? Thank you.…

Hi @Shrikant Wagh Successful adoption of SAFe® starts with identifying a value stream to deliver consistent value to customers. In practice, the selection of suitable tools that will actively support SAFe activities is not insignificant. @Dave Rosenlund _Trundl_ has mentioned BigPicture. In fact, this tool was inspired by…

Hi @Richard Bernstein Can you please share with me your key requirements regarding the project management tool? As you rightly pointed out in your post, there are plenty of apps that can address your business needs to a greater or lesser extent. It's good to review the Marketplace's offer using desired functionality as a…

Hi @MA I actually have good news :) Today we started the upgrade of our cloud-hosted clients to the BigPicture 8.1 version. Both features we talked about in previous posts are included in this version. So please keep an eye on your instance! If you'd like me to check if you've already been upgraded, please write a message…

Hi @Pradeep I am sorry that you experience the inconvenience. Please, raise a ticket via our Service Desk, providing us with more details. This will allow our product specialists and developers to investigate your instance and plugins on time. BigPicture Team will gladly help you to resolve the problem.

Hi @MA First of all, I a really sorry for the inconvenience caused. We are aware of the severity of the issue, so we've done our best to accelerate work on fixing it. So it's already identified, fixed, and will be released in BigPicture 8.1. Please be informed that the upgrade process to the BigPicture 8.1 ) is in…

You are welcome @MA! Thank you for your constructive feedback regarding the visibility of the Big Picture 8.1 overview page. Indeed, we plan to expose the information once version 8.1 is available on the Marketplace. The feature: Box start/end dates can result from its scope ("Auto scope-based" period mode) will also be…

Hi @Itamar Could you please share a screenshot of Start & End date mapping (App configuration >> General >>Task) so I can shed more light on task period calculation? According to the general rule, depending on the app's configuration, your tasks might get updated or recalculated during the creation of the Program. By…

@Mary Irion Firstly, please be noted that new demo webinar dates will be posted on softwareplant.com in the coming days. Secondly, the scope can be defined by Jira Projects, Boards, or Filters. I assume that your collection of epics and related tasks contains issues from various projects (correct me if I am wrong). In this…

Hi @MA I am sorry to say that I don't have the possibility to publicly share the BigPicture releases schedule with you. However, as you noticed, the detailed information on the status & fix versions of a bug or feature request tickets are available a ticket itself. Please just provide me with a relevant ticket number or a…

@Mary Irion Have you had a chance to get familiar with the Quick Start Guide? Furthermore, I recommend participating in one of the open webinars that take place every Wednesday at 4 PM UTC (and every Friday at 7 AM UTC). The webinars include a 1h product demo followed by a 30-minute Q&A session. You can join a webinar…

Hi @Mary Irion As you may have noticed, there are a number of apps that can, to a greater or lesser extent, address your business needs. As @Dave Rosenlund _Trundl_ has suggested, it's good to review the Marketplace's offer using desired functionality as a keyword. So here you can find Top-rated Jira apps for the phrases:…

Hi @gokulnath_m You can grant users "Permissions for Everyone" in BigGantt Configuration >> Security section. However, you prefer to customize Security roles, please enable "Default Roles," which you can configure in the App Administration or for selected Boxes in the Box configuration.

Hi @Adnan Rafiq If you would like to see in practice how to best configure Jira and BigPicture, and to make your organization operate smoothly in accordance with the principles of the Scaled Agile Framework - ​this webinar can be beneficial for you. It will take place on June 30th. Here you can register: SAFe® with…

Hi @Cassie Mayes I am also looking for the possibility of speaking with Leaders. I've already sent a request to the Atlassian Speaker Bench. Perhaps I'll get lucky and will be submitted :)

Hi @mseemann Synchronization issues may be caused by many reasons, e.g., a number of users. Please have a look at BigPicture Sizing Guide to find tips regarding optimal setup. Next, I would like to ask you what the synchronization time interval setup is. You can check it in Jira Administration >> Apps >> BigPicture…