Anna-BigPicture Atlassian Partner

Hi @MA I’ve noticed that the pop-up displayed on your screen is a warning. Warnings are event messages which appear while our plugin is operating. Every time Add-on needs intervention from a user or an administrator, it generates a specific warning. However, the warning pop-up you enclosed is a Jira warning. We will gladly…

Hi @Ilkhom I am sorry to hear that you experienced this inconvenience. We will need more information to diagnose your problem properly and introduce a solution. Therefore, I would like to ask you to raise a ticket via our Service Desk, allowing our product specialists and developers to investigate your instance and…

Hi @Nagamani Unfortunately, I don't have access to your Boards. Please be cautious about posting links in the forum due to your data security. As I mentioned in my previous message, our Dev Team needs to investigate your case individually. Please, raise a ticket via our Service Desk. To speed up the process, please…

HI @MK In BIgPicture Trello, on the Gantt charts timeline, when we highlight the desired task, small circles to the left and right side of that task will appear. Dragging to the circle of another task and dropping it will create a dependency between these two tasks. Each task (the one we start at and the one we end at) has…

Hi @Vinay Poosa Thank you for the detailed explanation. BigPicture is evolving towards an “umbrella” portfolio management app. Hence, it will integrate more and more with popular issue trackers/task management software. At the moment, BigPicture can source tasks from Trello and exchange information with Atlassian plugins,…

Hi @Andrew Brady Currently, we are intensively working on tasks that will enable us to enrich BigPicture with additional functionalities. Therefore, I would like kindly to ask you for a little bit more patience. We hope you agree with us: it is worth waiting for good things, that is why we ask you for patience to enjoy the…

@Nagamani We are waiting for a message from you. Please remember to share with us your base URL so our Dev Team can immediately review your logs and quickly diagnose a problem.

Hi @Nagamani I am really sorry to hear that. I think that in this case, the best option is to investigate your case individually. Please, raise a ticket via our Service Desk. This will allow our product specialists and developers to investigate your instance and plugins on time. 

Hi @Kelly Koolen Let me add a few words about BigPicture. Regardless of project setup in Jira, with BigPicture, you will be able to manage them flexibly. For example, if you decide to have one Jira project per Initiative and domain, you can create boxes in BigPicture (boxes are the equivalent of a project) with a scope…

Hi @Nagamani Please check if you are logged in to Jira. Please also try to retry this operation in an Incognito Window and let me know about the results.

Hi @Yongwon BAEK I am really sorry to hear that. Could you please check if the problem persists after clearing the cache? Please go to Jira Administration >> Manage Apps >> BigPicture Technical Configuration>> Advanced >> Clear Cache. If yes, we need to investigate your case individually. Please, raise a ticket via our…

Hi @Marco Birrer Indeed BigPicture features all the tools recommended by SAFe®, i.e., Roadmap, Backlog, Program board, and Risk matrix. We can openly state it here: BigPicture is a Scaled Agile Framework plugin for Jira. I encourage you to review our White Papers. Note that one of them touches PI Planning with BigPicture,…

Hi @Yongwon BAEK Thank you for sharing the Resource View. As I see from the attached screenshot, May 6th is a non-working day marked simultaneously as a “Floating Holiday” and “Fixed Holiday.” Please select only one of the following options. Please note that you can change the view and set up the granulation to “Daily” to…

Hi @MA I am glad that the suggested feature will meet your expectation. Please note, that voting is important in the initial phase when we gather customer feedback to get the overall idea of what the demand for such compatibility is. The good news is that the development works on the feature were already completed and…

Hi @Jeroen @Aiden Marriott has mentioned BigPicture so let me present to you how you can filter epics in a given period of time. The first step is to create a BigPicture Program and define its scope (fully adjustable, based on Jira Projects, Boards, and Filters). I noticed that it’s important for you to analyze issues…

Hi @MA Currently, there is a possibility to adjust the start and end dates of the task assigned to a Box (or sub-Box) so that they start and finish within the Box period (Precise Alignment or Smart Adjustment). However, in the coming release BigPicture 8.1, we are going to introduce scheduling automation that should be the…

Hi @Yongwon BAEK Could you please also share a screenshot of the view from the Resources module? Do non-working days are not displayed at all? I would really appreciate if you share with me more information for further investigation. Alternatively, contact our Service Desk directly. This will allow our product specialists…

Hi @Vinay Poosa For this moment, BigTemplate is the only possibility to export data. I would be grateful if you write why you want to export data. Is there any particular feature that you are missing? If yes, I am deeply interested in your feedback.

Hi @sujata Birajdar You can generate a free trial BigPicture Enterprise license. However, if you experience any problems please contact our Service Desk. We will investigate your case individually.

Hi @Vinay Poosa You can export data from every BigPicture module with BigTemplate. Available formats are pdf, xlsx, and additionally MPP and CSV for the Gantt module. Once it’s done, it’s ready to distribute, print, send over e-mail or instant messaging. Here you can find more information. Please let me know if you have…

Hello @Yongwon BAEK I would appreciate if you shed some light on the activities you've done. Did you assign the newly-created plan to selected resources? What is the start date? It's not visible in the Resource module or the Resource panel available on the Gantt chart? Thank you for your answers.

Hi @Daffy Geffner I just wanted to add a few words about BigPicture/BigGantt, because its flexible rules in defining a Program scope seems to answer your needs. BigPicture allows users to create a defined collection of tasks based on a combination of multiple Jira projects, boards, or filters and display them all on the…

You're welcome @Galip YUKSEL If you want to get notifications, please raise a ticket via our Service Desk referring to 'ONE-31648' in the title. Once you are linked to the feature request you will receive updates about the status changes automatically.

Hello @Galip YUKSEL Thank you for the feedback. Please be informed that our team has decided to include the feature for future works on BigPicture. Now we will gather customer feedback to get the overall idea of what the demand for such compatibility is. This is the current status of this feature request. You can observe…

Hi @Vinay Poosa There is definitely an association between Jira Time Tracking and BigPicture Workload Plan, and it’s reflected in the Resource module. The availability of a resource is derived from the Workload plans and is the basis to determine other crucial data used in Resource Management. In your case, the base…

Hello @sujata Birajdar We are aware that the functionality which allows defining custom thresholds and changing their colors by defining % of the range will facilitate resource management. Therefore it's already on our Product Roadmap and we plan to introduce it in 2H 2021. You can follow the functionality development in…

Hello @Galip YUKSEL At the moment, there is no possibility of creating dependence between Time Tracking and Task Progress in the BigPicture plugin. However, we do understand described business needs. We are continuously working on BP improvement, and I am deeply interested in your feedback. Could you please give us more…

Hi @Rob Horan Not at all :) It seems to be a very interesting case for us, so we are waiting for contact from your side. If you decide to raise a request, please use the title as in the thread. After a deeper investigation, we can publish conclusions for the users facing similar challenges.

@Sujata birajdarplease ask your database administrator to backup your Jira database where you have the BigPicture installed. Could you please precise about what do you mean by failing in your case?

@Joachim Reinke that's excellent news! I am glad that the problem was resolved! Just in case you need more information about Security & Access, I enclose the link to our documentation - Security. Have a nice day! Anna