Marc -Devoteam- Community Champion

Hi @Kevin A Based on your answer to @Damiano Di Battista , you should be able to create a group picket custom field. Place this field on the correct screens and in the approval configuration in your workflow. Then you should be able to create the automation, as suggested

Hi @Edward Moxley Welcome to the community The article should provide guidance; Improve-your-operations-efficiency-with-JSM-Slack-ChatOps 

HI @yusra liaqat Welcome to the community. Set the incoming webhook to "No issues from the webhook" (this prevents the rule from trying to detect an issue - this is your current error)

Hi @Jeremy Wood On the customer side this can't be visualised. It just says the number of awaiting approvals.

Hi @jesus_gutierrez Welcome to the community. You should advanced branch over the variable and in the branch do an advanced edit The advanced branch will turn into a smart value to be used in the branch* Then an edit action and then in the advanced option: { "update" : { "Approvers" : [ { "add" : { "id" : "{{smart value…

Hi @FG Please mark my answer as accepted if it helped solving your question. Also to help others finding the solution in the future.

HI @Flavia Helena Did you check if the user "atlassian-addons-project-access" has access in the project or on the project permission scheme

Hi @Tony Dormann The article provides a fix for such duplicate users. In the section FIX ACCOUNT PROBLEM there is a link for the fix. The article provides the way to find the users and a link to an article to fix this issue.…

HI @Fabio Fernández Contact the administrator of your instance. Here in the community we can't access your instance

Hi @Antonio Marusic Yes you could, create a role and grant this role only browse permissions and add the group containing your Jira (Software) users to the role Or edit the permission scheme and add the group containing your Jira (Software) user the browse permission

Hi @Sneha Joseph Can you show your automation. How is the Jira work item presented on the Confluence page?

Hi @Kiran, Pedduri The issue lies with that the API calls on Assets are update and replace, not append. See also https://jira.atlassian.com/browse/JSDCLOUD-14796 So currently this can only be done via the GUI.

Hi @Sofia Fontes What steps did you take and what do you want to remove. Can you provide some screenshots?

Hi @M Purushotham Reddy As I mentioned, the documentation doesn't state anything on this. So I suspect no. Within Jira itself it can't. Please reach out to BicPicture support for more infromation.

Hi @Alexis Therier Please accepted my answer if this helped you. This will also help other users with the same issue, to find the related issue.

Hi @John G If you are on the main portal page and you "edit the page layout" On hoovering besides the banner image, you will see "section" name popup, select the whitespace, next to the banner image and you should see "sectio" options, one of the is the hide option. This will hide the image banner on the portal, if you…

Hi @Alexis Therier These dates are not shown as they are affectively not set. Aslo see this feature request; https://jira.atlassian.com/browse/JRACLOUD-88145 

Hi @Steve S_ The endpoint you are referring to is not a Cloud endpoint anymore, this is deprecated since 18/08/2024 You should use: https://api.atlassian.com/jsm/assets/workspace/<ID>/object/aql See; https://developer.atlassian.com/cloud/assets/rest/api-group-object/#api-object-aql-post 

Hi @Mariya Nikishanova Welcome to the community. Please show y6our configuration in slack and Jira. This provides context on how you have set this up. Are the fields Team and Sprint on the create screen of the work type you want to create? Not all fields can be used, see https://jira.atlassian.com/browse/API-157 

Hi @Alejandro K_ Brown Can you show a screenshot of a created ticekt and the filter used by the queue (set the queue filter to advanced please)

Hi @Eduardo Ramos This way is way more cumbersome: "The other way around as you do now is more complicated, as you would need to find the linked issue via a lookup action and then set each field in the Execution item with a smart variable." As I mentioned this is simpler: Create an automation with a manual trigger that can…

HI @Teresa Shellvin Welcome to the community. Your questions revolve around BI topics. You can look at 3rd party apps to get dat into a BI tool (like PowerBI) or apps internal in Jira.

Hi @Tapio Lakkinen So it seems in the DC you used, you had Scriptrunner, other scripting or workflow extension app, do you have such an app in your Cloud instance as well? This as ootb your requirment can't be fulfilled

Hi @Joshua Cowpland Welcome to the community. What kind of customisations are you placing? Have you gone over the documentation on customisation? customize-exports-to-pdf 

Hi @Andrey Mariano Guedes You will need to switch the billing account user, or can cel your complete subscription See cancelation steps outlined here; cancel-a-subscription 

Hi @Tapio Lakkinen Welcome to the community. As @Mikael Sandberg mentioned we need more information to help you out. But if you set a field required on a transition and it's not provided the transition will be blocked, use screens on transition and a field condition, to make this mandatory during the transition

HI @İclal Aslan According to this article, there should be a roll up https://community.atlassian.com/forums/Jira-articles/Understanding-quot-Time-Spent-quot-vs-quot-%CE%A3-Time-Spent-quot-in/ba-p/3033062 But on testing this, time logged on sub-task is not taken into account to the Epic. This is an issue, you can also…

Hi @Luke Mackie This functionality is still in Beta. See also this documentation article; track-how-often-a-rovo-agent-is-used you can find a feedback link at the bottom, to provide your feedback on this function

Hi @ckopanon In the permission scheme what roles, groups, users, others are set as possible options. You should only retain the default option, for apps and the group(s) you want to use. If there are multiple groups, all these users can be set as assignee. See KB…

Hi @Eduardo Ramos Welcome to the community. On which ticket are you executing the link action the Estimation ticket or the Execution ticket? Reading your explanation, I think the Execution ticket. Simplest is to execute the link action in the Estimation ticket, then in the edit copy the values based on the option Trigger…