Marc -Devoteam- Community Champion

Did you also make ale necessary DNS entries and all actions on the Azure side?

Hi @Matthias Leipert What features would you like to have enabled in the new Cloud instance?

Hi @Elfi von Natzmer Here on the portal we can't grant access to instances. This is a public community forum for users of Atlassian product to help each other, but we can't access instances or grant access to instances. Not even official Atlassian Support will honour such a request. You will need to contact a User or…

Hi @雲帆 陳 Storing the non base URL as bookmark can cause issues, because of session timeout or cookie related settings. Don't store this as a bookmark, Always use the base URL an browse to the content you need to see. The product is SaaS and so browser related, outdated session information in a bookmark or cookie expiration…

Hi @Ghosh_ Arghanil On checking the Atlassian Status page, there is no active incident on Assets and also no mention of an incident on Assets, today or yesterday.

Hi @雲帆 陳 This seems to be an issue with the 3rd party app WBSGantt. Can you just enter Jira and all is working fine. Reach out to your Jira or Org admin, is the apps still installed and paid for, do you still have permissions to use the app? If this is all the case and it's still not, have your admin raise a ticket at…

Hi @aleem ahmad Welcome to the community. It's as a parter to better raise such requests via the Partner Support portal. Here in community, most of us are Atlassian users like yourself, not (necessarily) employees of Atlassian or Atlassian Partners.

Hi @이승준 Have you been able to raise an issue?

Hi @Jessica Webb Because this involves specific billing adjustments or manual site restoration, The Atlassian Billing and Licensing team will need to handle this. - To get this resolved, please follow these steps to create a support ticket: - Open a browser in Incognito/Private mode (this is important to ensure you aren't…

Hi @Calvin Kwan How do you see this. If your company uses this product would you disclose this to your customers or would you mitigate and fixe the issue on the software? IF there is no solution yet, I would contact the vendor of the software and ask them how to fix this. Atlassian on-prem installations don't include any…

Hi @Maryse Dupuy You need to use the "Plans" feature. The space time-line is for the board and space related items only. For more informatio, see what-is-advanced-planning Note the Atlassian vision and working os based on team not on individuals.

Hi @KentaTakahashi _kuri-megane_ This error is based on you instance. What if you open an incognito window and do the same actions, does this work. If it doesn't, then raise an issue with Atlassian Support, you need to be a Confluence admin, other wise ask you Confluence admin to raise it for you, Provide the hash and…

Hi @usama How does your question relate to any of the Atlassian products? This as you have me a post on the public community forum relating to products from the Atlassian Company?

Hi @이승준 Because this involves specific billing adjustments or manual site restoration, The Atlassian Billing and Licensing team will need to handle this. - To get this resolved, please follow these steps to create a support ticket: - Open a browser in Incognito/Private mode (this is important to ensure you aren't…

Hi @PLaksh11 You can do this by automation as suggested by @Cristian Quiroz But why don't you use assets for this, then there is no need for automation, this is a way more stable setup. You can create a assets custom field where a user can directly select the right application and in the field configuration of the asset…

Hola, You mean Assets Objects field, this is a field that can provide contents from an Asset Object Scheme.. Components are space based or spaces wide if you have Compass and is a default mult-select field. This based on the options set in the space. what-is-assets-in-jira-service-management-cloud 

Hi @PLaksh11 Please accept my answer as a solution, if my answer helped to solve or provide a workaround to your request. This will help other community member trying to solve the same or provide them with a work around P.S. If the answer is very valuable to you, please share some kudos.

Hi @Oluwaturoti Bankole Welcome to the community. As you are referring to a project, I think this about a Jira project. So the solution is the same reach out the the Jira admins to see about your permissions. Here on the portal we can't grant access to instances. This is a public community forum for users of Atlassian…

Hi @Andreas_Ulvig Because this involves specific billing adjustments or manual site restoration, The Atlassian Billing and Licensing team will need to handle this. - To get this resolved, please follow these steps to create a support ticket: - Open a browser in Incognito/Private mode (this is important to ensure you aren't…

Does the user have permissions on the space this relates to? Does the filter include work items from multiple spaces, is the users permitted to access all these spaces?

Hi @Delmore Du Can you provide more context, screenshots fro example. Terminology is important, Jira has no questions, Jira has work Item are you referring to thoses? What is no listing correctly, what options are missing this can be do to configuration and commenting on past issues, is possible restricted based on the…

Hi @Sebastien Pierron I don't think this is possible on a space, use the Plans option to lay this out. Why would this be useful, will there be no changes in capacity, people leaving, new hires etc. Changes on releases, product requirements etc..?

Hi @Manuel Walker There is already an open feature request fro this, see JRACLOUD-27893 Note, You could also use the Feedback button within Jira under the Help button (near your avatar in the upper right corner) to provide that suggestion directly to Atlassian. Feature or feedback on the public forum is not recognised and…

Hi @Syina Salman Welcome to the community. @Walter Buggenhout is right here. Check your filter permissions, best is to share this filter with the space.

Hi @Siva Kumar In addition to @Viswanathan Ramachandran , this is fully true "Native Status Priority? No. Xray’s evaluation engine is recency-driven (based on the latest Test Run timestamp), not severity-driven. FAIL-Dominant Aggregation Setting? No. FAIL-dominant logic applies to Requirement Coverage (across different…

Hi @PLaksh11 No this is not possible, there is a property to set on a status, in relation to linking, but this provides the option to link or denies it. This means creating and deleting, there is no specifics to seperate this. Linking is a single permission which includes adding and removing link relations between issues.…

Hi @Mark Hankins Any update on the progress?

Hi @Namrata Bhomkar As you are on DC, you could look at ScriptRunner Fragments, as ootb this is not possible. https://docs.adaptavist.com/sr4js/9.x/features/fragments Otherwise you would need to look for other 3rd party marketplace solutions.

Hi @Marco Nowak What based on the outlined meta-data collected do you see as sensitive company and strategic information? https://support.atlassian.com/security-and-access-policies/docs/what-types-of-data-does-my-organization-contribute/ 

Hi @June Slate There has been a system wide issue on Confluence yesterday regarding this noticed problem. Does the problem still exists, if so contact Atlassian Support https://confluence.status.atlassian.com Aug 12, 2026 Confluence intermittent errorsResolved - On August 12, 2026 some Confluence users utilizing anonymous…