Marc -Devoteam- Community Champion

Hi @Natalie Lok Welcome to the community. The article mentions the name will be visible in the navigation menu not in the URL. The documentation page doesn't reflect any that mentions that the main URL will change. You base URL of your Atlassian instance can be changed, see this documentation add-a-custom-domain only if…

Hi @Flaig Gaby As it seems you are a user or want to use your companies Confluence. If this is not a free instance, then it might be your permissions have been revoked, then refer to @Staffan Redelius reply. Otherwise here on the portal we can't grant access to instances. This is a public community forum for users of…

Hi @halil_cicek On the admin.atlassain.com has the user been grated the User role (license). As just Jira admin you can't grant this, you need to ask a User or Org admin to provide this for the user.

Hi @Sarah James In a nutshell, adding to @Gor Greyan explienation, Field Schemes replace Field Configuration and Field Configuration Schemes. Field contexts are not changing, these are set on a field.

Hi @Marco Nowak As mentioned by @Gor Greyan dat collected is de-identified. And on the other hand I'm kind of glad that they are open on what is collected. I'm more worried what other applications do on this, Like Google Microsoft etc. I know for example if you use Outlook there is no possibility also top opt out of meta…

Hi @Rose-Marie Magnusson Welcome to the community. This article, The-Ultimate-Guide-Updating-Your-Users-Email-Domain provides a well outlined guide on how to chnage domais. Have you taken such steps? And what do you mean by okd projects?

HI @Anna Kochura I would always suggest to use at least 2 schemas. I like to have users and their affiliated relations (like locations, etc...) in a separate schema as this most of the time is used in multiple spaces. Applications and Devices could be in a different schema, based on the amount you cloud decide to have…

Hi @Raj Welcome to the community. Because this involves specific billing adjustments or manual site restoration, The Atlassian Billing and Licensing team will need to handle this. - To get this resolved, please follow these steps to create a support ticket: - Open a browser in Incognito/Private mode (this is important to…

Hi @George Harris Based on your tags you are running on a Premium instance, is this the case or is it a free tier. Free tier is not applicable for support, this is in the guidelines of a Free instance. If you are on a paid tier, you need to be in an admin role to raise support request related to your instance as in most…

Hi @Jakub Suchý No this is not possible. The import takes A1 as first if this is empty, then the import will fail.

HI @Eric Roetenberg I second the reply from @Geert __ 2improveIT Use workflow validations or conditions instaed of automation to revert a work item to the previous status. Prevent it or provide guidance to add it before the transition can be done

Hi @Hau Nguyen Please try again later, as this can be do to high traffic on Atlassian platform, otherwise is it keeps failing, raise an issue. Because this involves specific steps, The Atlassian Billing and Licensing team will need to handle this. - To get this resolved, please follow these steps to create a support…

Hi @LilitG Welcome to the community. Because this involves specific billing adjustments or manual site restoration, The Atlassian Billing and Licensing team will need to handle this. - To get this resolved, please follow these steps to create a support ticket: - Open a browser in Incognito/Private mode (this is important…

HI @Servicios _2 Welcome to the community. When is the last time you have used to Confluence instance and is this a free instance? Are you the org admin of the instance and can you access the admin section of the instance on admin.atlassian.com? Otherwise reach out to the instance admin or your IT department if this is a…

Hi @Abilash Users provisioned via a user directory will not be sent an invitation. See documentation on this topic, https://support.atlassian.com/user-management/docs/invite-a-user/ See section Invitations under both Original or Centralized user management. This is based on adding an amount of users and all of them will…

Hi @matthew barrett It seems that currently this is not recorded, there are 2 open feature requests around this topic, see: * JSDCLOUD-16802 * JSDCLOUD-18947 

Hi @Nikki Hughes Here on the portal we can't grant access to instances. This is a public community forum for users of Atlassian product to help each other, but we can't access instances or grant access to instances. Not even official Atlassian Support will honour such a request. You will need to contact an admin of the…

Hi @Porzelt Dominik STAM I can't find any changes based on Cloud update or the changelog Best in this case it to raise an issue at Atlassian Support

HI @Upform Because this involves specific billing adjustments or manual site restoration, The Atlassian Billing and Licensing team will need to handle this. - To get this resolved, please follow these steps to create a support ticket: - Open a browser in Incognito/Private mode (this is important to ensure you aren't…

Hi @Joseph Orellana See Announcing-General-Availability-of-Field-Schemes 

Hi @Oliver Moore The plural Organisations is related to spaces to the type Jira Service Management and the non plural is related to spaces of the type Jira Customer Service Management. This is the difference.

HI @Michelle Kirk Used By is a user attribute right? This will show the user name not the email. You will have have another attribute where you specify the email address. If you use a User attribute to link a Jira user the Name of the Account will be shown, this is not changeable.

Hi @Vinod M In DC , this is based on internal Username field by default. See this article from documentation; saml-sso-for-jira-data-center-applications 

Hi @Amirul Hafiz Bin Abdul Rahman What is your exact requirement, do you want to fully integrate freshdesk with Jira. Then you need to contact a jira admin in relation to set this up. Or do you want to create a ticket in Jira from freshdesk in Jira? Then you should be able to use the API's from both systems or has…

Hi @Julian Becher Best is to raise an issue with Atlassian Support as they can see the migration that was running and also logging around the migration attempt. On running all migration checks where there any warnings or errors? Have you gone over the full migration pre-checklist, confluence-pre-migration-checklist 

HI @Susan Fishman Welcome to the community. As it seems that you have a Free instance, see this article a fellow community champion wrote on this topic. Atlassian-Jira-JSM-Confluence-Free-Tier-Inactivity 

HI @Amirul Hafiz Bin Abdul Rahman There error clearly specifies what is wrong. Is your Atlassian account based on the mail address in the screenshot and is the token based on this Atlassian Account? If the account is an Atlassian account, does it have the right permissions on Jira.

Hi @Chris Villon and @Cristy Flaherty I see you tired clearing cache and cookies, is the result the same on using another browser or incognito window? Are there any browser plugins active? I have tried to replicate this, on multiple instances and I can't replciate this behaviour.

Hi @Celia Carballea Welcome to the community. For releases there are not ootb dependency options. Within Jira Plans dependencies relate on work item links In Plans you can see releases in the timeline based on release date, but not depended on each other, Currently, you options in Plans are to manually create a dependency…

Hi @Syed Arbab Ahmed Welcome to the community. Because this involves specific billing adjustments or manual site restoration, The Atlassian Billing and Licensing team will need to handle this. - To get this resolved, please follow these steps to create a support ticket: - Open a browser in Incognito/Private mode (this is…