Marc -Devoteam- Community Champion

Hi @Eugene Based on the API documentation your API calls are not correct. API V1: https://developer.atlassian.com/cloud/confluence/rest/v1/api-group-content---attachments/#api-wiki-rest-api-content-id-child-attachment-attachmentid-download-get "only gets a url to download the attachment" API…

Hi @Marek Soukup If users from everity.cz should be albe to raise issues. Add this domain to the list under external, if this domain is an external domain.

Hi @Chad Brown The "app" option is for all the apps on the selected domain. So if you have Jira, JSM, Confluence, the URL is for all. If you select Help Center, it's only for JSM

Hi @Vincent VOISIN No this is not possible, you will need 2 tokens, unless Atlassian Crowd is used. User management based on SSO with ut Crowd is still seen as a separate entities and so your account is not the same account even if this is synchronised from the same AD ID.

Hi @Christelle SCHNELLER Welcome to the community. There is no api endpoint on custom field with array keyword. What is your requirement, what results do you want to be returned from the API? If you want to set a custom field value on an update or create action, see API;…

Hi @Aggeliki K If they are different IDP's then this should is possible. understand-user-provisioning 

Hi @RLavigne Welcome to the community. No this is not possible on a card on a board used in a Team Managed project. The only work around there is to create a board on a non TM project and use a filter to get the work items of the TM project, to show them on this board. Card configuration for board can only be done if the…

Hi @Jun Maruta Yes, this is because you are using a free subscription. There is no permission management possible on a free subscriptoin.

Hi @Joel Moreno Another admin in this instance has to grant you the permissions or your account needs reinstated . Here on the community we can't assist in this. This is a public forum and we are users like you, we don't have or can't access Cloud instances. Otherwise your only option is to have an admin from the instance…

Hi @Asier Vadillo To use a form (prompt for input) the identical values used on the custom field must be used. how-to-link-a-custom-field-with-the-prompt-action-input-with-manual-triggers-in-jira-automation You can only use custom fields in relation to the options available in the prompt, so you can't use fields of type…

Hi @Prashanth Bhosale Based on your feedback to @Jack Brickey , this seems related to the app installed in your instance. Your best way on solving this, is: * Check the usage in another browser or incognito window * Raise an issue at Atlassian Support * Raise an issue at the support department of Qmetry…

Hi @Tallie Robinson This might give you some information to create users, a group and add users to a group You only option is probabley using the availabe API endpoints https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-users/#api-rest-api-3-user-post…

Hi @Arnout Angenent As this is a public forum, not official Atlassian Support, your feedback on specific functions is probably not noticed here. Best is to in Jira use the "help" option and use the "Give feedback on Jira" option.

Hi @fatou aby Cissoko Please reach out to an administrator of the Jira cloud instance you want to reach. Or the IT department. As you are listed as an external user, and their policy os to sent access codes, and you don't receive them. There are multiple reasons: * Your account has been suspended on this cloud instance *…

Hi @Tallie Robinson You could see on synchronizing this to a group in Atlassian administration. Grant this group access to the JSM project, granting this group the role Service Desk Customers

Hi @Eugene When using a scoped token, you need to use a different api endpoint. curl --request GET --url 'https://api.atlassian.com/ex/confluence/<your_cloud_id>/wiki/rest/api/audit' --user ''<your_email>:<scoped_api_token>'' --header 'Accept: application/json' You can't use the main url of the instance.…

Hi @Basavaraj Vandal Welcome to the community. The users need a Jira license and you need to grant them a role on the project that only has "browse permission" You would need to check the permission scheme on what role only has this permission and add the user to that role or create a special group in User administration…

Hi @Diallo Please show the configuration of your automation rule and the details of the configuration of mail action. This will give members of the community more information to see what might cause this.

Hi @Devakumar Welcome to the community. Ootb this is not possible, you will need to revert to a 3rd party marketplace app on time writing.

Hi @Harald Heinz This will need to be 2 statuses, as on configuring an approval step in the workflow, you can only provide on field.

Hi @Kirti Rajput Please show the configuration of your automation rule.

Hi @Marek Soukup Can you provide a screenshot of your settings?

Hi @Ala_ Hussein You will need to start removing attachments on issues (work items). On a free instance you have 2GB of storage, if you require more you will ned to switch to a paid plan To see your storage, go to Administration of your instance, Apps -> Platform Experiences -> Sites (select your site) -> Storage

Hi @Chad Brown Welcome to the community. The options Help Center and App are for the Portal or the mobile app. The naming "App" causes confusion, since Atlassian renamed products to apps. In this case the reference is to the mobile app.

Hi @Cipriani Aniello You could see the API options that are offered by Atlassian for Jira to create issues etc.. Automation can make web requests to other applications, if these offer API options as well.

Hi @Chamani Edirisinghe Has the user been removed from the instance completely, from Atlassian administration? Teams is not where users are managed, if a user is removed from a team, if you are admin of a team you should be able to add this user again. If this user is not available, the user is either: * Not granted a Jira…

Hi @Darren Cornelius Based on this amount of data, as mentioned by @Evgenii this migration should not take too much time. So scheduling the move in the weekend, this would give Atlassian and you enough time to execute and check the instance after the move.

Hi @Shaun McGuire I any of our answered helped you, please accept it as answer. This will help others on the community as well.

Hi @Veena Kunchala What does the current content look like? But I think you best option is to contact Atlassian support and raise an issue. I'm kinda not sure that you can fix this issue yourself.

Hi @Pascal Janssen As @Swathi Acharya do the users/groups in specified roles have at least the browser permission. Are the user granted a license (User access on JIra) in Atlassian Administration?