Marc -Devoteam- Community Champion

Hi @Moritz Lindenau I checked all instances I can use and the only custom formula field is only available in Jira Product discovery. Based on this article, indeed formula fields should be coming to Jira, but based on the comments on the article it hasn't been rolled out.…

Hi @Razvan Nicolae Raise a request at Atlassian via the Billing option.

Hi @Moritz Lindenau You need to create an automation rule to execute this calculation for you. You also need a new field where the outcome of the calculation from the automation rule can be stored. Jira automation math functions

Hi @Soma Rohit Welcome to the community. You could enable the following setting on a board, if the board is a kanban board. Within the board setting on the card layou you can enable the option "Days in column", this displays based on coloured dots how long the issue is in a certain status. Other option is to create a…

Hi @sravani vennapusa As the assignee field can only hold a single value, you have 2 options. Crate a new custom field based on a group picker and make sure to have groups where all related users are part of, or have a user in the system that has an DL email address, so all users of the DL get the notifications. then…

Hi @Ásta Hrönn _RdN_ You can't this is a feature that you can use on a JSM space, but this is full Rovo based. This complete feature (rovo agent) is managed by Atlassian and can't be managed on instance or space level. You can build your own Rovo agent an see how to achieve this.

Hi @Josefine Olofsson Persson Please accept my answer as the solution, as this might help other community members

Hi @Meet Soni What is composio io and how does this relate to to Jira? Is this composio another application and is JIra not able to reach this? Check with your Atlassian admins and the other tool admins what might be causing this.

Hi @Pavan Kumar Reddy AS this seems to relate to your instance, reach out to the admins of your instance or the company IT department. Just try another browser or incognito window and use the base URL, like https://<cloudname>.atlassian.net

Hi @Kay Bickell If there is a major issue with a service you provide for multiple customers, why don't you set this as an annoucement on the portal? There is no option to use the Organization as multi select, as the Organization options that are shown on a request depend on the user that is raising a request, as only the…

Hi @Josefine Olofsson Persson So use this in the url, like: https://trello.com/1/cards/W9a1imXn/actions?filter=updateCard:desc Doe this provide feedback?

Hi @Josefine Olofsson Persson The community is a public forum with other Atlassian product owners trying to help out other users. Are you able to get the card ID from the URL?

Hi @Roland Krause You should use the panel element. https://support.atlassian.com/confluence-cloud/docs/insert-elements-into-a-page/#Panel 

Hi @ech Try the suggestions from @Nikola Perisic But another question, when was this free subscription last accessed? If this is some time ago, the subscription might have been canceled or even deleted.

Hi @Oliver Eichenberger Welcome to the community. Please raise your reactivation request here

Hi @Josefine Olofsson Persson See this KB article, this might be of help to you. https://support.atlassian.com/trello/docs/recovering-the-description-or-card-title-that-was-changed/ 

Hi @Sandhya N There is no ootb Epic burndown chart gadget. There is only the report on the space. You would need to see the Atlassian marketplace for options

Hi @Jeffrey Bistrong No there is no such JQL option in scriptrunner enhanced search on Jira Cloud, This option is in the version for Data Center. You could raise this at Adaptavist, to see of this is function they are working on?

Hi @André Johst There is no specific Trello support, you need to reach out to Atlassian Support

HI @Olympia Brown Check the workflow that is used for the work type, does this have a deprecated status? Columns in a board can be named as required, but you can only map statuses from a workflow to a column or multiple statuses to the saem column. You could also look at resolutions, but probably there is no screen set on…

HI @張 鈞涵 Within a JSM space this is not configurable for sub-tasks. There is an open feature request, JSDCLOUD-11560 But I don't think this will get executed, as this behaviour is as intended, also see JSDCLOUD-9226 

Hi @Lenka Benedíková Can you check in an incognito window or other browser? Otherwise clear your cache and cookies, check for browser updates and/or browser add-in that might cause issues.

Hi @Tim Kennett Typo from my side, customer account. Check your JSM spaces and see under customers, if this mail address is also used as a customer. See also https://jira.atlassian.com/browse/ID-7151 

Hi @Ruud Bakker Welcome to the community. Based on you response to @Dirk Ronsmans Is the Server Token granted the following scopes: * read:servicedesk-request * read:request:jira-service-management * read:user:jira And is the Service Account granted the role "Service Desk Team" on the JSM project.

Hi @Tim Kennett QM means the user probably has a customer account as well. Might be that the has a custom account, with the smae mail adress, that's not linked with the Atlassian account

Hi @MERIEME BARAKATY There are no 'recycle bins" in Jira, if an issue is deleted, it's deleted. If you have a backup, you could restore this in another cloud insrnace and get the test case issue back, by importing it.

Hi @Akshad Katke It might be due to the contains option. What if you use: (selectedService == "business application and operation" || selectedService == "it & cs")

Hi @Ramya R I'm not suer, but as the VA runs on the help center, as their multiple JSM spaces on the help center? Then I think the automation rule needs to be scoped to "global", I don't think this can be on a single space level. I can't test this, but this might be the case.

Hi @Akshad Katke Is the sub-service field set to mandatory in the Request Type config? This should be on "No" If it's mandatory, it should be set in the behaviour

Hi @Ali Azzam see this article; Why-Can-t-You-Disable-Rovo-And-What-to-do-Instead And as mentioned by @Nikola Perisic you can block Rovo Access