Marc -Devoteam- Community Champion

Hi @Nicolai Sibler maybe this article is helpful to you, I think this is the only option. https://confluence.atlassian.com/confkb/how-to-query-user-activity-via-sql-966042253.html Regards, Nicolai

Hi @Jack Gutteridge Looking at relevant community posts about this topic, the only one getting close is the following. Trigger on Attachment -> Value added Then you need a smart branch on {{issue.attachment}} Then check if {{attachment.filename}} equals {{addedfieldChange.values}}

Hi @Helge Hundacker You would temporarily switch to a Standard subscription and log your request. Then revert the subscription to free again

Hi @David Martínez López Looking at your screenshot it seems: The create attachment permission is not assigned to you or have attachments been disabled globally? Looks like the response app is turned of.

Hi @Eric Ferreyra Welcome to the community. Customers don't require a license, so they only have access to the portal and the option to see their own or shared issues to them. They can only see options based on open or closed by them or by anyone, depending on settings on your portal or shared issues. Customers can't use…

The setting set as in your screenshot, are set to allow public signup. There is no option called "public signup". https://support.atlassian.com/jira-service-management-cloud/docs/set-up-an-open-portal/ 

Hi @David Martínez López Adding screenshots in a comment is possible for the customer on the portal and as agent to share a comment. So I can't reproduce your issue (tried it in Chrome and Firefox) Canned responses work fine for me as well.

Hi @Yuwen He See the Customer Access option

Hi @Rodney Mort Welcome to the community. I would suggest to use JWM. The 2 options intertwine within Cloud, the use the same back-end. So you are able to use information from JSM issues in related JWM projects. You can move request, but it's better to link JSW related work to JSM requests. See also the following…

Hi @Vera Valshonok To have a new site in the same organisation, you require an enterprise Cloud subscription.

Hi @Jagadeswar Reddy Muddireddy Welcome to the community. No Jira doesn't have an inbuilt feature for this. This should relate to the workflow post-function or an automation rule. If there is none, check installed app, that might offer the functionality or a script that is running or is the database update via queries? I…

Hi @Jack Gutteridge This certainly ca't be done with the default customer notifications. You might want to look into automation rules to replace the standard customer notification and use a rule to sent an email. Then look at smart values that you could use on adding attachments into the email body

Hi @arno Yo need to check the mailbox on the mailserver. If you can't have your system admins look into this. This message has no relation to the Confluence server. The storage limit attached to the mail address is full

Hi @arno I see the errors fail on the issue that the mailbox is full. I would check with your mail admin the setup of the mailbox or empty the mailbox, you want to sent an email to.

Do you have the Link issues permissions on the project?

Hi @Ste404 When you create a sub-tasks they are automatically set as child , there is not need to link them as a linked issue. What does the automation rule you use for this look like?

Hi @Yujie Xie Do you have a license for Jira and do you have the correct permissions on the project you want to create an issue in? Is the Slack integration enabled and configured on the project you that you want to use with the slack channel? Guide to setup the integration

Hi @Sergio M. Gard Plans or formerly know as Advanced Roadmaps is a Premium or Enterprise Cloud subscription. Free or Standard plan Cloud subscription don't have this feature

Hi @Hubert Bryliński Welcome to the community. No this is not possible in the gadget "Activity Stream".

Hi @Harish A The rule seems to be fine. I suggest to change the trigger to Issue Assigned in stead of field value changed.

Hi @Derek Smart values are not available in legacy automation as @Joseph Chung Yin mentioned.

Hi @Peter Christensen Welcome to the community You could look at the following app: * reports-and-timesheets-for-jira Or you could look at reporting apps that have dashboard gadget options that allow, JSM portal users to see them, this would even prevent mailing. See: * custom-charts-for-jira-reports-and-time-in-status *…

HI @Nikita Romanchuk Welcome to the community. I could reproduce this. I suggest to raise this at Atlassian Support. They can look into this and raise it as a bug with the development department.

Hi @Bennard Yes this can still be achieved. You make sure that your firewall, vpn or what ever layer is in between your local network and the global internet allows the traffic between the 2 instances. The documentation and context related can be found here

Hi @Katarina Rebersek Welcome to the community. I can't tell you if any other excel like table is able to do this. Definitely not in Confluence ootb, that why you already looking into marketplace apps. Could be a suggestion to reach out to the developers of the apps you are trying and see if this in on their backlog or…

Hi @Marco van der Slikke Look at the workflow schemes that are used in you project. You will have to update the workflow schemes, add your new workflow to the scheme. This only applies to Company Managed projects

Hi @Jimmy Trivedi But the progress bar and the Calculated field progress are not the same. The progress bar looks at issue statuses, combined by status. The Calculated progress field relates to time tracking, so the original estimate and time written on a single issue. The filter shows issues and the the calculated…

Hi @Alex Larini If there is, I don't know about it the functionality of ClockWork should store this info in the DB or it needs it's own API for app like scriptrunner or just a script. Not all apps on the marketplace provide integration with any other app, this is also something that is in to play. So you could also look at…

Hi @Anton Revich Yes. See this KB for a simpel explanation how. https://confluence.atlassian.com/jirakb/how-to-add-update-remove-request-participants-using-automation-for-jira-1157468434.html 

Hi @Tom Hudgins Are there conditions on this loop transition, if you you might need to add the property includeUnavailableTransitions in your API call. Or does the transition have a hidden from user skipRemoteOnlyCondition can be added in the API call. You can also call the transition id of the loop transitions, does this…