Marc -Devoteam- Community Champion

Hi @Anton Revich No this can't be done. You can add customers (non licensed users of the JSM portal) as request participants on a raised request. This can be done by the reporter of the issue via the portal or the agent on editing the issue or via Jira automation. But not in workflows.

Hi @Alex Larini I think this is a question for the developer of the app. In Jira you could create a group where you can add all team leads and grant the the required permission for clock work in the Jira permission schemes. Of course this will grant them access to all written time, I don't know if this is an issue in you…

Hi @Dimitar Chakarov Welcome to the community. As @Walter Buggenhout stated you should use company managed projects and make sure the users who need to link issues to an Epic in another project need to have access in both project to at least browse and edit permissions

Hi @Meer Mansubdar This link should give you the guidle how to setup the issue type and associate it in the hierarchy. https://support.atlassian.com/jira-software-cloud/docs/configure-custom-hierarchy-levels-in-advanced-roadmaps/ 

Hi @Isabel coelho This is tricky to sort out for members of the community in relation to this app specific requires. Not all members will have this app and in this configuration. Does the documentation of the app, provide any info? If there is no more then how to import from MS project to WWBS Gannt, I would suggest to…

Hi @Eric Roetenberg You can achieve this simply in Jira. Create a copy of your workflow used for issues likes story's, remove the validator. Then update your workflow scheme and assign the issue type sub-task to the workflow without the validator. You will need to use a Company Managed project to achieve this. There are…

You can already check if the previous user who was set as actor had the right permissions on the project.

Hi @ramon fernandez Welcome to the community. Jira has no import option for work documents to create issues. The options are CSV or JSON, see documentation here

Hi @Ola Ptashuk You would need to reach out to Atlassian Support. Atlassian is the only one that could restore an instance.

Hi @Yash Pradhan If you plan using a Confluence Cloud solution, there is no option for using a private owned DB. Atlassian Cloud opportunities are SaaS products. If you want to host your own Confluence, you would nee to look into Confluence Data Center solution. This is an self hosted installation to hos Confluence.

Hi @Steffen Kunnen Welcome to the community. In the screenshot it seems to be you admin has updated the attachment size option in Jira, not in Confluence.

Hi @Sorg, Alexander Welcome to the community. No you can't have simple interactive formula. As Confluence is a wiki application and not a Spreadsheet application. I'm not trying to offend you, but I see lots of these questions. If any tool could do everything we want why are there different tools? A tool serves a purpose,…

Hi @Filipe Túlio Sharing your rule and all its detail will give community members better insight in your request and the possibility to find a solution regarding your question.

Hi @Dau Trong Hoang So the mail system you are using in your company classifies the email as spam or phishing. I suggest you take this up with your IT department and see how you would be able to whitelist invitation emails from Atlassian Admin. Looking at this case this could be from any tool, its the mail server/provider…

Hi @Mkrtich Tono Who is the actor in the Automation Rule as that user doesn't seem to have transition permissions Change the actor of the rule into your user or any user who has permission to apply this transition, also the permission to close an issue. If this will work, than make sure that the user you want to set as the…

Hi @Harish A What is the trigger of your rule. As I see in the log that the BB team field has been updated directly after creation. The log of the automation rule says that all conditions failed, so that would implicate no action taken. Can you show your complete automation rule and are you sure there isn't another rule in…

HI @Theo JEAN JEAN Welcome to the community. You could use a simple JQL like: project = UPD_NEXT and issue type = Epic

HI @Vera Valshonok I don't think edits affect any existing instances where a form is already being used, as they are stored on an issue. To be sure, use a dummy project, create form raise an issue using the form. Then change the form field raise and compare the forms on the issues. This would give you a definitive answer.…

It looks like the user has no browse permission assigned to the related project

Hi @Valérie Gerelings Are you able to share more context. Are you using an CRM app in the system, what steps an screens does a user take? As by default there is not a way to adjust the signup page delivered by Atlassian.

Hi @Vreni Wechsler I see multiple or statements in the clause, put the all in one bracket related clause (See bold brackets ()) project in (X, XL) AND issuetype in (xxx, xx) AND ("Ursache (intern)[Select List (cascading)]"=Funktionsfehler OR "Ursache (intern)[Select List (cascading)]"="Beschädigtes Bauteil (z.B. verkratzt,…

Hi @Michaël Monserrat That is partly true. The history is retained even on move, but all relation of the old key will be translated to the new. The OLD key identifier can be used in a link or search but it will translate automatically to the NEW key identifier So within any use of the old key the new will be referred to.…

Hi @Shweta Kage I see Zephyr has no options in their app and ootb Jira can't export this information, as this is part of Zephyrs app. So yes you would require "Better excel exporter" or equivalent app that is able to get this data.

Hi @Shweta Kage Welcome to the community? What Test app from the Marketplace are you using? Does the documentation specify any options related on your reqiorement?

Hi @Salvatore Montalto It could be various reasons. * Rules on users own mailbox * Mail is in SPAM * Users email is on blacklist at Atlassian For the last you will need to raise an Atlassian Support issue, as they can look into this at the backend of your instance.

Hi @Jordi Fumadó Welcome to the community. Organisations in JSM are related to customers not issues directly. So by adding customers in JSM organisation all issues logged by these customers relate to that organisation. Based on customer permissions, user can find issues in different or all organisations or just there own…

Hi @Ola Ptashuk This means you don't are the ORG admin of that domain. Is this an Atlassian instance you created? If you are also not able to export a space, that means you don't have these permissions, only the Confluence Admin can export it for you then, or you will need the appropriate rights to be granted to you.

Hi @Rob Hean Welcome to the community. The requirement you state is that if there needs to be specific information, than the page will be actioned on. But then your rule is correct, and yes it will run every time on any page. How would it otherwise be able to know if that text was placed on a page. The options you have is…

HI @Anil Welcome to the community. The suggestion to look via a different browser or incognito is very valid. But is the app still active or even installed in your instance?

Hi @Jimmy Trivedi This is not possible. The progress field is a system field and is therefore nog adaptable. It is also not possible to show progress for a single item in Jira. That is shown based on the workflow you use on the issue type. An Epic is a parent of a certain number of issues, based on Epic Link or sub-task…