Marc -Devoteam- Community Champion

Hi @koutarou ishibashi I would remove the component as required option on creation and create an automation rule that sets the default component on creation of the issue.

Hi @Mikko Soukka This is the behaviour of this macro, there can't be adjustments made to this. This macro is to show information on the following: * updates made to a page * version number * author * date * comment

Hi @Karstein Kvistad You need to unzip your export. Then do the following explained in the steps on this page: https://confluence.atlassian.com/confkb/how-to-copy-or-rename-a-space-in-confluence-169578.html#:~:text=Manual,-Open%20the%20space Raise an issue with Atlassian Support to let them check why the key information…

HI @Jayden Welcome to the community. Your issues is you don't have permissions, as seen in the log provided. You can't access Confluence on the cloud via the web call (API) with plain username and password. You need to use an API key. See "confluence_publish_token"…

Hi @Jaanika Talvistu you could use the following: https://developer.atlassian.com/cloud/customer-service-management/rest/v1/api-group-organization/#api-api-v1-organization-organizationid-details-put

Hi @Vera Valshonok By cloning an issue by default the CLONE value is added in the summary of the new issue and its linked to the issue your trigger the clone action from. What do you exactly need to be added more?

Hi @Adela Cekalova Welcome to the community. This is a feature that is not available, there is an open request for this; JSDCLOUD-10674 Otherwise there is an app on the marketplace that is able to make use of the forms, see mobility-for-jira-mobile-for-enterprise-teams 

Hi @lkovacs I advise you to contact Atlassian Support, they can probably see if there is any problem relating your instance in the logging of your instance admin

It seem then its a problem with this user. Can you remove the user as a customer from the project? Also check in Atlassian Admin if the user is active in your instance.

Hi @GeeLong You need a branch in your rule after the Epic creation and in the branch create the Stories you want.

Hi @Sandesh TM I don't want to be blunt, but you should go over the release notes to find if actions need to be taken.

Depends who manages your IDP, if this is done from AD or Azure AD, you would need to the users managing it. Where is you authentication directory and how is this managed. But sill if an a browser the same IDP SSO/SAML is used for other application and that is singed in in other browser accessible applications use this…

Hi @Wojtek Welcome to the community How is the are the global permissions on the Confluence instance and are all users still licensed?

Hi @Hon Lai LING That's an IT thing in relation to SAML/SSO. Who is in charge in and how is the SAML/SSO setup in Confluence related to your IDP. This is not related to Confluence but SAML/SSO IDP session times.

Hi @BKT Helpdesk This error, I can't reproduce on my instance. I would reach out to Atlassian Support and raise this with them.

Hi @Hon Lai LING Clear out all browser history and cookies as it seems there is SAML/SSO data in the browser of the laptop or the device used.

Hi @Thomas Masquelier Yes they will inherit the set space permissions as set in the global settings.

No, you can add another transition from QE to Resolved You would need to have a validator or condition on the transitions that are is available. You might require a marketplace app on this, as basic validators or conditions can't offer what you want.

Hi @Clare Lawson Copy the issue link and paste it on the Confluence page.

Hi @Johannes Wiedmann Unfortunate this is not possible as only JSM agents (licensed) are able to do this. Contributors on JSM only contribute to an issue, but are not able to execute a link action.

What does the audit log sys on executing the rule. But the rule depends on user input, as the user input is true the condition is met in one or both, but only then the action is executed. But based on your rule, you will have a separate comment per created page. The created pages summarised in one comment only works on…

Hi @baiju mohan A workflow is set on a project, this flow can't be changed on field information. Your approval transition from QE to UAT is based on the approval given. Then you would need to add a different approval transition from QE to Resolved.

Hi @Asher Francis Tabs are only used in issue view not in request view. But tabs only become visible if any field(s) on the tab are containing information. If all field(s) on the tab are empty, they will not be visible. Tabs are on screens, screens are in screen schemes, on the issue type screen scheme its defined which…

Hi @KB Yes within the realm of the execution of the automation rule. Can you provide screenshot of the automation rule that you have constructed and is being triggered?

Hi @Angelo Toribio Welcome to the community. This can only happen is the client replied on the email confirming that the issue was created based on the sent email. Replying on these messages will add the new email as a comment on the existing issue.

Hi @Vincent MASSON Works on portal as expected. You could check your page with your browsers developer tools and see if anything gets blocked Tis could happen to policy's within your company, or raise and issue at Atlassian Support to have them look at the logging of your instance. It might be your instance related. I…

Hi @Kamil Askerov That depends how you set up your JSM project. That is what's in the link you provided, or you have to add the customer to the project, but this requires the customer to have an Atlassian account already.

Hi @Cube Can you share some more information like screenshots and where is this button situated and is this ootb functionality or added via a marketplace app

Hi @BKT Helpdesk This is a team managed project option. But in your screenshot I'm seeing the you want to copy the workflow used on request type "Get IT help", you need to specify the other request types you want to copy it to. You can't copy it to itself as it's already using this workflow.

Hi @Evert Morren Atlas Admin You can't remove this option. You could look into theming app on the marketplace, but if others user need to revert to the main page as they are able to choose from multiple requests forms, even if you can you can't then.